Toll Today March 2011 - TOLL Group

Domestic Forwarding
16
A New Way to Sell Toll IPEC in New Zealand
1 L-R: Stephen
Thomas, Branch
Manager; Graeme
Oliver, New Toll IPEC
Driver / Sales; Elsie
Dorothy, New Toll
IPEC Driver / Sales;
Georgie Green,
Toll IPEC Supervisor
Admin and Customer
Services; Marshall
Shears, Branch Toll
IPEC Driver / Sales;
Brendan Miezenbeek,
New Toll IPEC
Driver / Sales.
To cope with the increased demand over the Christmas
period, Toll IPEC in Tauranga had to call in casual
drivers with vans to meet the increase of parcels into
the Bay of Plenty.
The drivers loved the job so much they wanted to stay
on and become sales people as well as drivers for their
allocated areas. The team has gone and sourced their
newly branded Toll IPEC vans and trucks.
To give the team the skills needed to sell Toll IPEC’s services,
formal sales training has already started after working
hours. The team’s enthusiasm and practical use of their
newly acquired skills has already resulted in 28 leads and
four new customers in less than a month.
Farewell to Darryl Beckwith
After more than 28 years of service, Toll Refrigerated
National Operations Manager, Darryl Beckwith
has retired.
Darryl began working with Carpentaria Transport / QRX
in February 1982 at its Rockhampton branch as the
Administration Supervisor before being promoted to
Branch Manager. Darryl then transferred to Brisbane
in 1988, initially as Assistant Branch Manager and then
worked his way up to Branch Manager.
Nine years later, Darryl became the State Operations
Manager for QRX. Since then, he has held the positions
Toll announced the acquisition
of McLaughlin Freightlines
in December 2010.
A specialist poultry transport business,
McLaughlin Freightlines is a family run
business in this rapidly expanding
The area business development manager, Rob Pakes,
and the Tauranga brand manager Stephen Thomas
were discussing the need to hire a sales representative
to support growth. However they have changed their
minds since the taking on the super sales force.
Both Rob and Stephen now agree that with the passion
and attitude displayed by the drivers to succeed, the sales
would be better suited to owner drivers who would own
their areas and future income.
Stephen explained the initiative as, “another exciting driving
sales initiative underway”. n
of National Operations / Linehaul Manager at QRX, and
National Operations, Linehaul and Produce Manager with
Toll Refrigerated.
Darryl has seen many changes over time but has always
adapted and been a major contributor to the business.
We wish him all the best in his retirement. n
Strengthening our Specialist Freight
Capabilities with McLaughlin Acquisition
sector. It services Baiada, Turi Foods,
McKeys and other key players in
the market.
Paul Little ao commented on the deal,
“McLaughlin Freightlines is a highly
strategic acquisition adding strength
to our existing Toll Refrigerated, Toll
SPD and Toll QRX rail businesses”.
The company generates annual
revenue of A$20 million, and the Group
expects the acquisition to be earnings
per share positive in its first year. n
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