1998 Buick Riviera Owner's Manual

1998 Buick Riviera Owner's Manual 1998 Buick Riviera Owner's Manual

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STEP TWO -- If after contacting a member ofdealership management, it appears your concern cannotbe resolved by the dealership without further help,contact the Buick Customer Kelations Center by calling1-800-521-7300. In Canada, contact GM of CanadaCustomer Communication Centre in Oshawa by calling1-800-263-3777 (English) or 1-800-263-7854 (French).For help outside of the United States and Canada, callthe following numbers as appropriate:0 In Mexico: (525) 625-32560 In Puerto Rico: 1-800-496-9992 (English) or1-800-496-9993 (Spanish)0 In the U.S. Virgin Islands: 1400-496-99940 In the Dominican Republic: 1-800-751-4135(English) or 1-800-751-4136 (Spanish)0 In the Bahamas: 1-800-389-00090 In Bermuda, Barbados, Antigua and the BritishVirgin Islands: 1-800-534-01220 In all other Caribbean countries: (809) 763- 13 150 In other overseas locations, call GM OverseasDistribution Corporation in Canada at:(905) 644-4112.8-3

For prompt assistance, please'have the followinginformation available to give the CustomerAssistance Representative:0 Your name, address, home and businesstelephone numbers0 Vehicle Identification Number (This is availablefrom the vehicle registration or title, or the plate atthe top left of the instrument panel and visiblethrough the windshield.)* Dealership name and location0 Vehicle delivery date and present mileage0 Nature of concernWe encourage you to call uso we can give your inquiryprompt attention. However, if you wish to writeBuick, address your inquiry to:Buick Motor DivisionCustomer Relations Center902 E. Hamilton AvenueFlint, MI 48550In Canada, write to:~General Motor -If Canada LimitedCustomer Communication Centre, 163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P78-4Refer to your Warranty and Owner AssistanceInformation booklet for addresses of GMOverseas offices.When contacting Buick, please remember that yourconcern will likely be resolved in the dealership, usingthe dealer's facilities, equipment and personnel. Thatis why we suggest you follow Step One first if youhave a concern.Customer Assistance for TextTelephone (TTY) UsersTo assist customers who are deaf, hard of hearing, orspeech-impaired and who use Text Telephones (TTYs),Buick has TTY equipment available at its CustomerAssistance Center. Any TTY user can communicate withBuick by dialing: 1-800-83-BUICK. (TTY users inCanada can dial 1-800-263-3830.)

For prompt assistance, please'have the followinginformation available to give the CustomerAssistance Representative:0 Your name, address, home and businesstelephone numbers0 Vehicle Identification Number (This is availablefrom the vehicle registration or title, or the plate atthe top left of the instrument panel and visiblethrough the windshield.)* Dealership name and location0 Vehicle delivery date and present mileage0 Nature of concernWe encourage you to call uso we can give your inquiryprompt attention. However, if you wish to write<strong>Buick</strong>, address your inquiry to:<strong>Buick</strong> Motor DivisionCustomer Relations Center902 E. Hamilton AvenueFlint, MI 48550In Canada, write to:~General Motor -If Canada LimitedCustomer Communication Centre, 163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P78-4Refer to your Warranty and Owner AssistanceInformation booklet for addresses of GMOverseas offices.When contacting <strong>Buick</strong>, please remember that yourconcern will likely be resolved in the dealership, usingthe dealer's facilities, equipment and personnel. Thatis why we suggest you follow Step One first if youhave a concern.Customer Assistance for TextTelephone (TTY) UsersTo assist customers who are deaf, hard of hearing, orspeech-impaired and who use Text Telephones (TTYs),<strong>Buick</strong> has TTY equipment available at its CustomerAssistance Center. Any TTY user can communicate with<strong>Buick</strong> by dialing: 1-800-83-BUICK. (TTY users inCanada can dial 1-800-263-3830.)

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