Practice Note No. 15 - Water Safety - Division of Local Government ...

Øpool staff to be available to accompany children over the maximum age into the appropriate changeroom where another suitable adult, such as a family member of the same sex as the child or youngperson, is not available. However, this should not be at the expense of maintaining an adequate levelof supervision of the pool itselfØadequate supervision of change rooms by staff to ensure that they are being used appropriately and inaccordance with the policyØnotices to be erected informing patrons about the policy. Notices should be prominently displayednear the entrance to the change rooms, both inside and outside, and should be in appropriate communitylanguagesØa procedure for dealing with complaints from patrons about children using change rooms for the oppositesex. It is important that patrons feel able to complain and that their complaint is treated seriouslyØtraining of staff specifically in relation to implementation of the policy. Consideration should also begiven to training staff generally in gender awareness issues so that they understand the reasons forcomplaints concerning children using change rooms for the opposite sex and the need to deal with suchcomplaints in a sensitive mannerPractice Note 15: Water Safety21