Annual Report - Northern Health

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Our Achievements cont’dEnhance access to appropriate services strategic Goal 4The ability to access the right health service, at the right time, in the right place is crucial to Northern Health’sability to deliver appropriate services to the Northern community. With the swift expansion of our local populationand the resultant increase in demand for health care, we are working hard to anticipate and meet the changingneeds and expectations of our community now and into the future.Preparing for new bed configurations acrossThe Northern Hospital and Bundoora ExtendedCare CentreIn early 2012, Northern Health commenced planning for a majorre-configuration of its services at The Northern Hospital andBundoora Extended Care Centre to improve the managementof acute patients and reduce the costs of care delivery. Theproject aims to increase acute bed numbers at The NorthernHospital to support the commissioning of new theatre andcardiac catheter laboratories, while reducing the costs of caredelivery by revising administrative and clinical structures.The project is a huge undertaking that will result in majorchanges to Northern Health’s medical and surgical modelsof care, and the reallocation of staff, equipment and patientsacross two campuses and eight wards. Our project teamand senior executives have been working closely with unionrepresentatives to minimise the disruption to staff and patientsand have undertaken a range of activities:• Commencing nursing staff reallocation process includingselection of the Nurse Unit Managers, commencementof the ANUM reallocation process and receipt of all othernursing Expression of Interest forms);• Discussions regarding reallocation (where necessary) ofAllied Health staff from affected wards;• Formation of working groups including Acute AssessmentUnit model of care working group, Workforce working groupand Logistics working group; and• Continued consultation with relevant unions.The reconfiguration will be incrementally rolled out betweenAugust and September 2012 and the level of planning andpreparation that has been undertaken guarantees a smoothtransition to an improved way of working at Northern Health.Improving services for outpatientsNorthern Health undertook a range of activities andimplemented new initiatives in 2011-12 to improve servicesfor outpatients. These included new auditing requirementsimproving No referral quality, streamlining referral managementprocesses and optimising the use of nursing and alliedhealth clinics and primary care options prior to referrals beingaccepted for specialist management.Other initiatives included:• The establishment of a Pain Clinic for people with chronicpain issues at Broadmeadows Health Service which isstaffed by physiotherapy, psychology, occupational therapyand medical specialists;• The commencement of monthly on site VCAT hearingscommenced at Bundoora Extended Care Centre whichprovides a comfortable and easily accessible service forpatients and families, and means significantly less traveltime as all hearings were previously held in the CBD;• A Community Liaison Forum initiated and hosted by thesocial work team which invited community agencies intothe hospital to share information and learn about eachother’s services;• The introduction of a weekend speech pathology serviceat The Northern Hospital in July 2011 as part of the nationalstroke strategy which ensures that patients are assessedand managed in a timely manner, rather than left ‘nil bymouth’ over the weekend;• The commencement of a Saturday hand therapy servicewhich makes Northern Health the only metropolitan hospitalproviding a weekend service. This service has beenpopular for patients who rely on someone to drive them toappointments and for those who have returned to work andare unable to attend during the week;• Continued development of Primary Contact Services byAllied Health which has led to an Emergency PhysiotherapyPractitioner now working in the Emergency Departmentmanaging musculoskeletal presentations. The NorthernArthroplasty Management Service was also introducedwhich sees a clinician working alongside the medical teamto manage the post-operative follow up of outpatientsfollowing hip and knee replacement surgery;• Expansion of Rehabilitation in the Home services toinclude patients presenting to emergency which enablesphysiotherapists and occupational therapists to providetimely care and support to patients after they aredischarged; and• Commencement of HiP Coordinators and their roleimproving the flow of inpatients to ambulatory services.28 annual report Northern Health 11/12
Our Achievements cont’dEnhancing mental health partnershipsNorthern Health and North Western Mental Health Servicescontinue to build strong clinical and liaison relationships. Thishas allowed both organisations to commence discussions oninnovative models of care to manage the increasing demand formental health services in this catchment.The Northern Hospital campus has the highest number ofacute adult mental health beds in Metropolitan Melbourne. Ona daily basis there is significant pressure to manage the everincreasing demand for acute mental health beds.An escalation process has been developed to ensure that thesegroups of patients are transferred from The Northern Hospitalemergency department into the most appropriate specialisedbed within a timely mannerIn addition both organisations have included the partnershipin their strategic planning process and have committed tocontinue to working together and look for other opportunities tocollaborate over the next few years11/12 Northern Health annual report 29
Page 3 and 4: contentsReport of Operations02 Chai
Page 6 and 7: CEO’s ReportThe 2011-12 financial
Page 8 and 9: Northern Health BoardProfessor Glen
Page 10 and 11: Northern Health Board cont’dProfe
Page 12 and 13: Corporate GovernanceAppointment of
Page 15 and 16: Corporate Governance cont’dMr Nev
Page 17 and 18: Executive Team cont’dAdjunct Prof
Page 19 and 20: Organisation StructureNorthern Heal
Page 21 and 22: Our Services cont’dAdmitted Patie
Page 23 and 24: Our Services cont’dOther Services
Page 25 and 26: Our AchievementsDeliver quality hea
Page 27 and 28: Our Achievements cont’dBuild corp
Page 29: Our Achievements cont’dThe outsta
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Page 35 and 36: Our Achievements cont’dThe Depart
Page 37 and 38: Northern Health FoundationThe North
Page 39 and 40: Statement of PrioritiesThe Statemen
Page 41 and 42: Statement of Priorities cont’dVic
Page 43 and 44: Performance PrioritiesFinancial per
Page 45 and 46: Corporate InformationGeneral Inform
Page 47 and 48: Corporate InformationWhistleblowers
Page 49 and 50: Financial Summary2011/12 2010/11000
Page 51 and 52: Disclosure Index cont’dLegislatio
Page 53 and 54: Northern HealthFinancial Statements
Page 55 and 56: Northern Health Annual Report 2011/
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Note 3a: Analysis of Expenses by So
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Note 14: BorrowingsNotes To and For
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Northern Health Financial Report Ap
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Broadmeadows Health Service35 Johns
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Annual Report - Northern Health

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