HP Integrated Lights-Out 2 User Guide

1. Attempt to connect to iLO 2 through the Web browser. If you are unable to connect, then there is acommunication problem.2. Attempt to ping iLO 2. If you are successful, then the network is working.iLO 2 does not respond to SSL requestsTesting SSLiLO 2 does not respond to SSL requests when a Java warning appears. If a user is logging into an iLO2 browser connection and does not complete the login process by responding to the Java certificatewarning, iLO 2 does not respond to future browser requests. The user must continue the login process tofree the iLO 2 Web server.The following test checks for the correct security dialog prompt. A non-working server will proceed to aPage cannot be displayed message. If this test fails, your domain controller is not accepting SSLconnections, and probably has not been issued a certificate.1. Open a browser and navigate to Certificates folder. Right-click the folder and select Request NewCertificate.c. Verify Type is domain controller and click Next until a certificate is used.You can also use Microsoft® LDP tool to verify SSL connections. For more information on the LDP tool, goto the Microsoft® website (http://www.microsoft.com/support).An old certificate can cause problems with SSL can on the domain controller when it points to apreviously trusted CA with the same name, which is rare but might happen if a certificate service is addedand removed and then added again on the domain controller. To remove old certificates and issue a newone follow the instructions in Step 2.Resetting iLO 2In rare instances, it might be necessary to reset iLO 2; for example, if iLO 2 is not responding to thebrowser. To reset iLO 2, you must power down the server and disconnect the power supplies completely.iLO 2 may reset itself in certain instances. For example, an internal iLO 2 watchdog timer resets if thefirmware detects an iLO 2 problem. If a firmware upgrade is completed or a network setting is changed,iLO 2 also resets.The HP Management Agents 5.40 and later have the ability to reset iLO 2. To reset iLO 2, do one of thefollowing:• Select the Reset iLO 2 option on the HP Management Agent web page under the iLO 2 section.• Click Apply on the Network Settings page to manually force the iLO 2 management processor toreset. You do not need to change any parameters before clicking Apply.• Click Reset on the Diagnostic page of the iLO 2 browser interface.Troubleshooting iLO 2 169