HP Integrated Lights-Out 2 User Guide

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3. The file download dialog box displays. Click Open and save the DVC.DLL file to your local drive.4. Copy the DVC.DLL file to the client system that does not allow ActiveX downloads.5. From this client system, open a command prompt window. Navigate to the directory containing theDVC.DLL file and enter regsvr32 dvc.dll.Inability to get SNMP information from HP SIMThe agents running on the managed server supply SNMP information to HP SIM. For agents to passinformation through iLO 2, iLO 2 device drivers must be installed. Refer to the "Installing iLO 2 DeviceDrivers" section for installation instructions.If you have installed the drivers and agents for iLO 2, verify that iLO 2 and the management PC are onthe same subnet. You can verify this quickly by pinging iLO 2 from the management PC. Consult yournetwork administrator for proper routes to access the network interface of iLO 2.Incorrect time or date of the entries in the event logYou can update the time and date on iLO 2 by running the RBSU. This utility automatically sets the timeand date on the processor using the server time and date. The time and date are also updated by InsightManagement agents on supported network operating systems.Inability to upgrade iLO 2 firmwareIf you attempt to upgrade the iLO 2 firmware and it does not respond, does not accept the firmwareupgrade, or is terminated before a successful upgrade, you can use one of the following options torestore your iLO 2 firmware. Consult the iLO 2 scripting and command-line resource guide for details onusing the scripting capabilities of iLO 2.• Online firmware update—Download this component and run it from the Administrator or rootcontext of a supported operating system. This software runs on the host operating system andupdates the iLO 2 firmware without requiring you to log-in to iLO 2.• Offline firmware update for SmartStart maintenance—Download the component to usewith the SmartStart firmware maintenance CD under ROM Update Utility on the Maintenance tab.These components can also be used with the HP Drive key boot utility.• Firmware Maintenance CD-ROM—Download the component to create a bootable CD-ROMthat contains many firmware updates for ProLiant servers and options.• Scripting with CPQLOCFG—Download CPQLOCFG component to get the network-basedscripting utility, CPQLOCFG. CPQLOCFG allows you to use RIBCL scripts that perform firmwareupdates, iLO 2 configuration, and iLO 2 operations in bulk, securely over the network. Linux usersshould consider reviewing the HP Lights-Out XML PERL scripting samples for Linux.• Scripting with HPONCFG—Download the HPONCFG component to get the host-based scriptingutility, HPONCFG. This utility enables you to use RIBCL scripts that perform firmware updates, andLOM processor configuration and operations in bulk, from Administrator or root account access onsupported host operating systems.• HP Directories Support for Management Processors—Download the component to get thedirectory support components. One of the components, the HPLOMIG, can be used to discover iLO,iLO 2, RILOE, and RILOE II processors and update their firmware. You do not have to use directoryintegration to take advantage of this functionality.Diagnostic stepsBefore attempting a flash recovery of the firmware, use the following diagnostic steps to verify that flashrecovery is needed:Troubleshooting iLO 2 168
1. Attempt to connect to iLO 2 through the Web browser. If you are unable to connect, then there is acommunication problem.2. Attempt to ping iLO 2. If you are successful, then the network is working.iLO 2 does not respond to SSL requestsTesting SSLiLO 2 does not respond to SSL requests when a Java warning appears. If a user is logging into an iLO2 browser connection and does not complete the login process by responding to the Java certificatewarning, iLO 2 does not respond to future browser requests. The user must continue the login process tofree the iLO 2 Web server.The following test checks for the correct security dialog prompt. A non-working server will proceed to aPage cannot be displayed message. If this test fails, your domain controller is not accepting SSLconnections, and probably has not been issued a certificate.1. Open a browser and navigate to Certificates folder. Right-click the folder and select Request NewCertificate.c. Verify Type is domain controller and click Next until a certificate is used.You can also use Microsoft® LDP tool to verify SSL connections. For more information on the LDP tool, goto the Microsoft® website (http://www.microsoft.com/support).An old certificate can cause problems with SSL can on the domain controller when it points to apreviously trusted CA with the same name, which is rare but might happen if a certificate service is addedand removed and then added again on the domain controller. To remove old certificates and issue a newone follow the instructions in Step 2.Resetting iLO 2In rare instances, it might be necessary to reset iLO 2; for example, if iLO 2 is not responding to thebrowser. To reset iLO 2, you must power down the server and disconnect the power supplies completely.iLO 2 may reset itself in certain instances. For example, an internal iLO 2 watchdog timer resets if thefirmware detects an iLO 2 problem. If a firmware upgrade is completed or a network setting is changed,iLO 2 also resets.The HP Management Agents 5.40 and later have the ability to reset iLO 2. To reset iLO 2, do one of thefollowing:• Select the Reset iLO 2 option on the HP Management Agent web page under the iLO 2 section.• Click Apply on the Network Settings page to manually force the iLO 2 management processor toreset. You do not need to change any parameters before clicking Apply.• Click Reset on the Diagnostic page of the iLO 2 browser interface.Troubleshooting iLO 2 169
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HP Integrated Lights-Out 2User Guid
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ContentsOperational overview ......
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Schema-free HPLOMIG-based setup ...
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iLO 2 overviewiLO 2 Standard provid
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functionality can be provided by va
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A separate network increases the se
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4. Select Network>NIC>TCP/IP, press
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Install iLO 2 device driversThe iLO
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Configuring iLO 2In this sectioniLO
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3. Click Upgrade iLO 2 Firmware.4.
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• Scripted virtual media• Apple
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3. Click Add.4. Complete the fields
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Group administrationThe Group Accou
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Parameter Default value Description
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If the iLO 2 installation is comple
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4. Verify that the iLO Management I
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Password guidelinesEncryptionThe fo
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By default, iLO 2 creates a self-si
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necessary security, the following c
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10. Change Certificate Owner Field
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Owner Field is set to SAN, iLO 2 ob
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The test page displays the results
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To change network settings for iLO
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After iLO 2 resets, the Shared Netw
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5. Navigate to the Virtual LAN ID f
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• Verify NSLOOKUP correctly resol
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On select p-Class blades in enclosu
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Subnet Mask—Assigns the subnet ma
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This configuration causes the iLO 2
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Using iLO 2In this sectioniLO 2 bro
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• Last Used Remote Console displa
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Temperaturesfan failure, some fan o
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DiagnosticsThe iLO 2 processor reco
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The status of these self-tests is i
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Remote Console Information screenRe
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Supported hot keysThe Program Remot
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• Ctrl-Alt-Del—Enters the key s
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Security informationIf Remote Conso
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High-Performance Mouse option. You
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Graceful shutdown• No—Server wi
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Processor StatesSelecting the Proce
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You can access virtual media on a h
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Virtual Floppy and USB key drives d
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3. Click Connect.To use an image fi
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4. Click Create. The virtual media
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Rack ViewThe Rack View page present
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Enclosure informationEnclosure info
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Power component informationSelectin
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Enclosure bay IP addressingDuring t
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Field Possible value DescriptionDNS
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BL p-Class and BL c-Class featuresT
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• Flexibility—You can create a
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10. Select the certificate authorit
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NOTE: When connected through the Di
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Schema PreviewThe Schema Preview sc
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Management snap-in installerThe man
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Snap-in installation and initializa
Page 117 and 118: d. Add users to the role. Click the
Page 119 and 120: MembersAfter user objects are creat
Page 121 and 122: Active Directory Lights-Out managem
Page 123 and 124: e. Repeat the process for several m
Page 125 and 126: Role managed devicesThe Role Manage
Page 127 and 128: To remove any of the entries, highl
Page 129 and 130: Directory-enabled remote management
Page 131 and 132: How directory login restrictions ar
Page 133 and 134: Using DNS-based restrictions can cr
Page 135 and 136: • HP SIM can:• Manage multiple
Page 137 and 138: • Windows® Server 2003• Novell
Page 139 and 140: 1. Click Start and select Programs>
Page 141 and 142: This page determines if the HP Exte
Page 143 and 144: • Role DN—The role distinguishe
Page 145 and 146: NOTE: The feature associated with t
Page 147 and 148: HP Systems Insight Manager integrat
Page 149 and 150: Clicking on a status icon for iLO 2
Page 151 and 152: Troubleshooting iLO 2In this sectio
Page 153 and 154: LED indicatorPOST code(activitycomp
Page 155 and 156: Event log displayEvent log explanat
Page 157 and 158: The DHCP server must be configured
Page 159 and 160: • The use of the diagnostic port
Page 161 and 162: AlertFailed Login AttemptGeneral Er
Page 163 and 164: 2. On the Level of Privacy screen,
Page 165 and 166: Terminal Services proxy stops respo
Page 167: For example, when User1 logs in, th
Page 171 and 172: Directory services schemaIn this se
Page 173 and 174: SyntaxOptionsRemarksDistinguished N
Page 175 and 176: Lights-Out Management specific LDAP
Page 177 and 178: DescriptionSyntaxOptionsRemarksLoca
Page 179 and 180: Acronyms and abbreviationsACPIAdvan
Page 181 and 182: HPONCFGHP Lights-Out Online Configu
Page 183 and 184: RASremote access serviceRBSUROM-Bas
Page 185 and 186: IndexAaccess options 23, 28, 33acce
Page 187 and 188: memory 66Microsoft software 104, 11
Page 189: virtual media 59, 84, 85, 87, 91, 1
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