HP Integrated Lights-Out 2 User Guide

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Virtual drive listingWhen using Terminal Services pass-through on a server running Windows® 2000, a Virtual CD-ROMsession does not appear on the server. This issue does not exist if the server is running Windows® 2003.The same behavior occurs when connecting to Terminal Services directly. This is not a problem with theiLO 2 Terminal Services pass-through feature.Virtual Media applet has a red X and will not displayThe Virtual Media applet might produce a red X if an unsupported browser or JVM is used, or if EnableAll Cookies is not enabled. To correct this issue, ensure you are using a supported browser and JVM onyour client by reviewing the support matrix found in the "Supported browsers and client operating systems(on page 152)" section. Also be sure Enable All Cookies is selected on the browser Preferences orOptions menu. Some browsers do not enable cookies by default.Virtual Floppy media applet is unresponsiveiLO 2 Virtual Floppy media applet can become unresponsive if the physical floppy diskette containsmedia errors.To prevent the virtual floppy media applet from becoming unresponsive, run CHKDSK.EXE (or a similarutility) to check the physical floppy diskette media for errors. If the physical media contains errors, reloadthe floppy diskette image onto a new physical floppy diskette.Troubleshooting miscellaneous problemsThe following sections discuss troubleshooting miscellaneous hardware or software issues.Cookie sharing between browser instances and iLO 2iLO 2 uses browser session cookies in part to distinguish separate logins—each browser window displaysas a separate user login—while actually sharing the same active session with the iLO 2. These multiplelogins can confuse the browser. This confusion can appear as an iLO 2 issue; however, this is amanifestation of typical browser behavior.Several processes can cause a browser to open additional windows. Browser windows opened fromwithin an open browser represent different aspects of the same program in memory. Consequently, eachbrowser window shares properties with the parent, including cookies.Shared instancesWhen iLO 2 opens another browser window, for example, Remote Console, Virtual Media, or Help, thiswindow shares the same connection to iLO 2 and the session cookie.The iLO 2 Web server makes URL decisions based on each request received. For example, if a requestdoes not have access rights, it is redirected to the login page, regardless of the original request. Webserver based redirection, selecting File>New>Window or pressing the Ctrl+N keys, opens aduplicate instance of the original browser.Cookie order behaviorDuring login, the login page builds a browser session cookie that links the window to the appropriatesession in the firmware. The firmware tracks browser logins as separate sessions listed in the ActiveSessions section of the iLO 2 Status page.Troubleshooting iLO 2 166
For example, when User1 logs in, the Web server builds the initial frames view, with current user: User1in the top pane, menu items in the left pane, and page data in the lower-right pane. As User1 clicks fromlink to link, only the menu items and page data are updated.While User1 is logged in, if another user, User2, opens another browser window on the same client andlogs in, the second login overwrites the cookie generated in the original User1 session. Assuming thatUser2 is a different user account, a different current frame is built, and a new session is granted. Thesecond session is displayed in the Active Sessions section of the iLO 2 Status page as current user: User2.The second login has effectively orphaned the first session (User1) by wiping out the cookie generatedduring User1's login. This behavior is the same as closing User1's browser without clicking the Log Outlink. User1’s orphaned session is reclaimed when the session timeout expires.Because the current user frame is not refreshed unless the browser is forced to refresh the entire page,User1 can continue navigating using his or her browser window. However, the browser is now operatingusing User2's session cookie settings, even though it is not readily apparent.If User1 continues to navigate in this mode (User1 and User2 sharing the same process because User2logged in and reset the session cookie), the following can occur:• User1's session behaves consistently with the privileges assigned to User2.• User1's activity keeps User2's session alive, but User1's session can time out unexpectedly.• Logging out of either window causes both window sessions to terminate. The next activity in theother window can redirect the user to the login page as if a session timeout or premature timeoutoccurred.• Clicking Log Out from the second session (User2) results in a Logging out: unknown pageto display before redirecting the user to the login page.• If User2 logs out then logs back in as User3, User1 assumes User3's session.• If User1 is at login, and User2 is logged in, User1 can alter the URL to redirect to the index page. Itappears as if User1 has accessed iLO without logging in.These behaviors continue as long as the duplicate windows are open. All activities are attributed to thesame user, using the last session cookie set.Displaying the current session cookieAfter logging in, you can force the browser to display the current session cookie by enteringjavascript:alert(document.cookie) in the URL navigation bar. The first field visible is thesession ID. If the session ID is the same among the different browser windows, then these windows aresharing the same iLO 2 session.You can force the browser to refresh and reveal your true identity by pressing the F5 key, selectingView>Refresh, or using the refresh button.Preventing cookie-related user issuesTo prevent cookie-based behavioral problems:• Start a new browser for each login by double-clicking the browser icon or shortcut.• Click the Log Out link to close the iLO 2 session before closing the browser window.Inability to access ActiveX downloadsIf your network does not allow ActiveX controls you can capture the DVC.DLL from a single system andthen distribute the file to client machines on the network.1. Log into iLO 2.2. Type https://ilo_name/dvc.cab in the browser address bar.Troubleshooting iLO 2 167
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HP Integrated Lights-Out 2User Guid
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ContentsOperational overview ......
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Schema-free HPLOMIG-based setup ...
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iLO 2 overviewiLO 2 Standard provid
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functionality can be provided by va
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A separate network increases the se
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4. Select Network>NIC>TCP/IP, press
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Install iLO 2 device driversThe iLO
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Configuring iLO 2In this sectioniLO
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3. Click Upgrade iLO 2 Firmware.4.
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• Scripted virtual media• Apple
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3. Click Add.4. Complete the fields
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Group administrationThe Group Accou
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Parameter Default value Description
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If the iLO 2 installation is comple
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4. Verify that the iLO Management I
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Password guidelinesEncryptionThe fo
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By default, iLO 2 creates a self-si
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necessary security, the following c
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10. Change Certificate Owner Field
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Owner Field is set to SAN, iLO 2 ob
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The test page displays the results
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To change network settings for iLO
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After iLO 2 resets, the Shared Netw
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5. Navigate to the Virtual LAN ID f
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• Verify NSLOOKUP correctly resol
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On select p-Class blades in enclosu
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Subnet Mask—Assigns the subnet ma
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This configuration causes the iLO 2
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Using iLO 2In this sectioniLO 2 bro
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• Last Used Remote Console displa
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Temperaturesfan failure, some fan o
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DiagnosticsThe iLO 2 processor reco
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The status of these self-tests is i
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Remote Console Information screenRe
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Supported hot keysThe Program Remot
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• Ctrl-Alt-Del—Enters the key s
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Security informationIf Remote Conso
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High-Performance Mouse option. You
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Graceful shutdown• No—Server wi
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Processor StatesSelecting the Proce
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You can access virtual media on a h
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Virtual Floppy and USB key drives d
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3. Click Connect.To use an image fi
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4. Click Create. The virtual media
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Rack ViewThe Rack View page present
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Enclosure informationEnclosure info
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Power component informationSelectin
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Enclosure bay IP addressingDuring t
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Field Possible value DescriptionDNS
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BL p-Class and BL c-Class featuresT
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• Flexibility—You can create a
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10. Select the certificate authorit
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NOTE: When connected through the Di
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Schema PreviewThe Schema Preview sc
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Management snap-in installerThe man
Page 115 and 116: Snap-in installation and initializa
Page 117 and 118: d. Add users to the role. Click the
Page 119 and 120: MembersAfter user objects are creat
Page 121 and 122: Active Directory Lights-Out managem
Page 123 and 124: e. Repeat the process for several m
Page 125 and 126: Role managed devicesThe Role Manage
Page 127 and 128: To remove any of the entries, highl
Page 129 and 130: Directory-enabled remote management
Page 131 and 132: How directory login restrictions ar
Page 133 and 134: Using DNS-based restrictions can cr
Page 135 and 136: • HP SIM can:• Manage multiple
Page 137 and 138: • Windows® Server 2003• Novell
Page 139 and 140: 1. Click Start and select Programs>
Page 141 and 142: This page determines if the HP Exte
Page 143 and 144: • Role DN—The role distinguishe
Page 145 and 146: NOTE: The feature associated with t
Page 147 and 148: HP Systems Insight Manager integrat
Page 149 and 150: Clicking on a status icon for iLO 2
Page 151 and 152: Troubleshooting iLO 2In this sectio
Page 153 and 154: LED indicatorPOST code(activitycomp
Page 155 and 156: Event log displayEvent log explanat
Page 157 and 158: The DHCP server must be configured
Page 159 and 160: • The use of the diagnostic port
Page 161 and 162: AlertFailed Login AttemptGeneral Er
Page 163 and 164: 2. On the Level of Privacy screen,
Page 165: Terminal Services proxy stops respo
Page 169 and 170: 1. Attempt to connect to iLO 2 thro
Page 171 and 172: Directory services schemaIn this se
Page 173 and 174: SyntaxOptionsRemarksDistinguished N
Page 175 and 176: Lights-Out Management specific LDAP
Page 177 and 178: DescriptionSyntaxOptionsRemarksLoca
Page 179 and 180: Acronyms and abbreviationsACPIAdvan
Page 181 and 182: HPONCFGHP Lights-Out Online Configu
Page 183 and 184: RASremote access serviceRBSUROM-Bas
Page 185 and 186: IndexAaccess options 23, 28, 33acce
Page 187 and 188: memory 66Microsoft software 104, 11
Page 189: virtual media 59, 84, 85, 87, 91, 1
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HP Integrated Lights-Out 2 User Guide

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