HP Integrated Lights-Out 2 User Guide
HP Integrated Lights-Out 2 User Guide
HP Integrated Lights-Out 2 User Guide
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Virtual drive listingWhen using Terminal Services pass-through on a server running Windows® 2000, a Virtual CD-ROMsession does not appear on the server. This issue does not exist if the server is running Windows® 2003.The same behavior occurs when connecting to Terminal Services directly. This is not a problem with theiLO 2 Terminal Services pass-through feature.Virtual Media applet has a red X and will not displayThe Virtual Media applet might produce a red X if an unsupported browser or JVM is used, or if EnableAll Cookies is not enabled. To correct this issue, ensure you are using a supported browser and JVM onyour client by reviewing the support matrix found in the "Supported browsers and client operating systems(on page 152)" section. Also be sure Enable All Cookies is selected on the browser Preferences orOptions menu. Some browsers do not enable cookies by default.Virtual Floppy media applet is unresponsiveiLO 2 Virtual Floppy media applet can become unresponsive if the physical floppy diskette containsmedia errors.To prevent the virtual floppy media applet from becoming unresponsive, run CHKDSK.EXE (or a similarutility) to check the physical floppy diskette media for errors. If the physical media contains errors, reloadthe floppy diskette image onto a new physical floppy diskette.Troubleshooting miscellaneous problemsThe following sections discuss troubleshooting miscellaneous hardware or software issues.Cookie sharing between browser instances and iLO 2iLO 2 uses browser session cookies in part to distinguish separate logins—each browser window displaysas a separate user login—while actually sharing the same active session with the iLO 2. These multiplelogins can confuse the browser. This confusion can appear as an iLO 2 issue; however, this is amanifestation of typical browser behavior.Several processes can cause a browser to open additional windows. Browser windows opened fromwithin an open browser represent different aspects of the same program in memory. Consequently, eachbrowser window shares properties with the parent, including cookies.Shared instancesWhen iLO 2 opens another browser window, for example, Remote Console, Virtual Media, or Help, thiswindow shares the same connection to iLO 2 and the session cookie.The iLO 2 Web server makes URL decisions based on each request received. For example, if a requestdoes not have access rights, it is redirected to the login page, regardless of the original request. Webserver based redirection, selecting File>New>Window or pressing the Ctrl+N keys, opens aduplicate instance of the original browser.Cookie order behaviorDuring login, the login page builds a browser session cookie that links the window to the appropriatesession in the firmware. The firmware tracks browser logins as separate sessions listed in the ActiveSessions section of the iLO 2 Status page.Troubleshooting iLO 2 166