HP Integrated Lights-Out 2 User Guide

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the Terminal Services server is not available. The iLO 2 remote console should take over, but the RemoteConsole screen will turn gray or black. When the screen returns, the Remote Console functions normally.Remote Serial Console troubleshootingThe Remote Serial Console option relies on the Virtual Serial Port. The Virtual Serial Port must be correctlyenabled and configured in the host RBSU. You can access the Virtual Serial Port using SSH or telnet (ifenabled). You can access the CLP from a host serial session if the UART and Virtual Serial Port share thesame settings. To access the CLP from a host serial session enter Esc( (escape left-parentheses) to switch tothe command-line interpreter.Pop-up blocking applications will prevent the Remote Serial Console option from running. Disable anypop-up blocking programs before starting the Remote Serial Console option.Troubleshooting SSH and Telnet problemsThe following sections discuss troubleshooting SSH and telnet issues.Initial PuTTY input slowDuring initial connection using a PuTTY client, input is accepted slowly for approximately 5 seconds. Thiscan be addressed by changing the configuration options in the client under the Low-level TCP connectionoptions, uncheck the Disable Nagle's algorithm option. Under telnet options, set telnet negotiationmode to Passive.PuTTY client unresponsive with Shared Network PortWhen using PuTTY client with the Shared Network Port, the PuTTY session may become unresponsivewhen a large amount a data is transferred or when using a Virtual Serial Port and Remote Console. Tocorrect the issue, close the PuTTY client, and restart the session.SSH text support from a Remote Console sessionThe telnet and SSH access from text Remote Console supports the standard 80 x 25 configuration of thetext screen. This mode is compatible for text Remote Console for the majority of available text modeinterfaces in current operating systems. Extended text configuration beyond the 80 x 25 configuration isnot displayed correctly when using telnet or SSH. <strong>HP</strong> recommends configuring the text application in 80 x25 mode or use the iLO 2 Remote Console applet provided by the web interface.Troubleshooting terminal services problemsThe following sections discuss troubleshooting terminal services issues.Terminal Services button is not workingThe Terminal Services option will not function if the Deny option is selected on the Java security warningpopup. When the Deny option is selected, you are telling the browser that the Remote Console applet isnot trustworthy. The Remote Console will not be allowed to execute any code requiring a higher level oftrust. If the Deny option is select, the Remote Console is not allowed to launch the code required toactivate the Terminal Services button. If you look in the Java Console, you will see a "SecurityException - Access denied" message.Troubleshooting iLO 2 164
Terminal Services proxy stops respondingAny time iLO 2 is reset (such as changing network settings or global settings), Terminal Services passthroughis unavailable for two minutes from the beginning of the reset. iLO 2 requires 60 seconds tocomplete the reset and POST with a 60-second buffer before continuing. After two minutes, the statuschanges to Available and Terminal Services pass-through is available for use.Troubleshooting video and monitor problemsThe following sections discuss items to be aware of when attempting to resolve video and monitor issues.General guidelines• The client screen resolution must be greater than the screen resolution of the remote server.• The iLO 2 Remote Console only supports the ATI Rage XL video chip that is integrated in the system.The Remote Console functionality of iLO 2 does not work if you install a plug-in video card. All otheriLO 2 functionality is available if you choose to use a plug-in video card.• Only one user at a time is allowed to access the Remote Console. Check to see if another user islogged into iLO 2.Telnet displays incorrectly in DOS®When using the iLO 2 Telnet session to display text screens involving a maximized DOS® window, thetelnet session is unable to represent anything except the upper portion of the screen if the server screen islarger than 80x25.To correct this adjust the DOS® windows properties to limit its size to 80x25, before maximizing the DOSwindow.• On the title bar of the DOS® window, right-click the mouse and select Properties and selectLayout.• On the Layout tab, change the Screen Buffer Size height to 25.Video applications not displaying in the Remote ConsoleSome video applications, such as Microsoft® Media Player, will not display, or will display incorrectly, inthe Remote Console. This problem is most often seen with applications that use video overlay registers.Typically, applications that stream video use the video overlay registers. iLO 2 is not intended for use withthis type of application.<strong>User</strong> interface is not displaying correctlyOn ProLiant servers using RedHat EL 4.0 and some other Linux systems and iLO 2, the text on the buttonsof the user interface might be cut off along the bottom of the button. This error occurs because MozillaFirefox does not display the text size that iLO 2 specifies for the buttons. To display the text correctly,select View>Text Size>Decrease until the text appears correctly.Troubleshooting Virtual Media problemsThe following sections discuss troubleshooting Virtual Media issues.Troubleshooting iLO 2 165
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HP Integrated Lights-Out 2User Guid
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ContentsOperational overview ......
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Schema-free HPLOMIG-based setup ...
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iLO 2 overviewiLO 2 Standard provid
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functionality can be provided by va
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A separate network increases the se
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4. Select Network>NIC>TCP/IP, press
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Install iLO 2 device driversThe iLO
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Configuring iLO 2In this sectioniLO
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3. Click Upgrade iLO 2 Firmware.4.
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• Scripted virtual media• Apple
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3. Click Add.4. Complete the fields
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Group administrationThe Group Accou
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Parameter Default value Description
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If the iLO 2 installation is comple
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4. Verify that the iLO Management I
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Password guidelinesEncryptionThe fo
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By default, iLO 2 creates a self-si
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necessary security, the following c
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10. Change Certificate Owner Field
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Owner Field is set to SAN, iLO 2 ob
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The test page displays the results
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To change network settings for iLO
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After iLO 2 resets, the Shared Netw
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5. Navigate to the Virtual LAN ID f
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• Verify NSLOOKUP correctly resol
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On select p-Class blades in enclosu
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Subnet Mask—Assigns the subnet ma
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This configuration causes the iLO 2
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Using iLO 2In this sectioniLO 2 bro
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• Last Used Remote Console displa
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Temperaturesfan failure, some fan o
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DiagnosticsThe iLO 2 processor reco
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The status of these self-tests is i
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Remote Console Information screenRe
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Supported hot keysThe Program Remot
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• Ctrl-Alt-Del—Enters the key s
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Security informationIf Remote Conso
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High-Performance Mouse option. You
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Graceful shutdown• No—Server wi
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Processor StatesSelecting the Proce
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You can access virtual media on a h
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Virtual Floppy and USB key drives d
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3. Click Connect.To use an image fi
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4. Click Create. The virtual media
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Rack ViewThe Rack View page present
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Enclosure informationEnclosure info
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Power component informationSelectin
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Enclosure bay IP addressingDuring t
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Field Possible value DescriptionDNS
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BL p-Class and BL c-Class featuresT
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• Flexibility—You can create a
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10. Select the certificate authorit
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NOTE: When connected through the Di
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Schema PreviewThe Schema Preview sc
Page 113 and 114: Management snap-in installerThe man
Page 115 and 116: Snap-in installation and initializa
Page 117 and 118: d. Add users to the role. Click the
Page 119 and 120: MembersAfter user objects are creat
Page 121 and 122: Active Directory Lights-Out managem
Page 123 and 124: e. Repeat the process for several m
Page 125 and 126: Role managed devicesThe Role Manage
Page 127 and 128: To remove any of the entries, highl
Page 129 and 130: Directory-enabled remote management
Page 131 and 132: How directory login restrictions ar
Page 133 and 134: Using DNS-based restrictions can cr
Page 135 and 136: • HP SIM can:• Manage multiple
Page 137 and 138: • Windows® Server 2003• Novell
Page 139 and 140: 1. Click Start and select Programs>
Page 141 and 142: This page determines if the HP Exte
Page 143 and 144: • Role DN—The role distinguishe
Page 145 and 146: NOTE: The feature associated with t
Page 147 and 148: HP Systems Insight Manager integrat
Page 149 and 150: Clicking on a status icon for iLO 2
Page 151 and 152: Troubleshooting iLO 2In this sectio
Page 153 and 154: LED indicatorPOST code(activitycomp
Page 155 and 156: Event log displayEvent log explanat
Page 157 and 158: The DHCP server must be configured
Page 159 and 160: • The use of the diagnostic port
Page 161 and 162: AlertFailed Login AttemptGeneral Er
Page 163: 2. On the Level of Privacy screen,
Page 167 and 168: For example, when User1 logs in, th
Page 169 and 170: 1. Attempt to connect to iLO 2 thro
Page 171 and 172: Directory services schemaIn this se
Page 173 and 174: SyntaxOptionsRemarksDistinguished N
Page 175 and 176: Lights-Out Management specific LDAP
Page 177 and 178: DescriptionSyntaxOptionsRemarksLoca
Page 179 and 180: Acronyms and abbreviationsACPIAdvan
Page 181 and 182: HPONCFGHP Lights-Out Online Configu
Page 183 and 184: RASremote access serviceRBSUROM-Bas
Page 185 and 186: IndexAaccess options 23, 28, 33acce
Page 187 and 188: memory 66Microsoft software 104, 11
Page 189: virtual media 59, 84, 85, 87, 91, 1
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HP Integrated Lights-Out 2 User Guide

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