HP Integrated Lights-Out 2 User Guide

2. On the Level of Privacy screen, select Allow cookies based on privacy settings and clickView.3. On the Cookies screen, select Allow cookies based on privacy settings.The level of privacy must be set to Medium or Low.Inability to navigate the single cursor of the Remote Console to corners of theRemote Console windowIn some cases, you may be unable to navigate the mouse cursor to the corners of the Remote Consolewindow. If so, right-click and drag the mouse cursor outside the Remote Console window and backinside.If the mouse still fails to operate correctly, or if this situation occurs frequently, verify that your mousesettings match those recommended in the "Optimizing performance for graphical Remote Console (onpage 75)" section.Remote Console no longer opens on the existing browser sessionWith the addition of the Terminal Services Pass-Through function, the behavior of the Remote Consoleapplet is slightly different from previous versions of iLO 2 firmware. If a Remote Console session isalready open, and the Remote Console link is clicked again, the Remote Console session will not restart. Itmay appear to the user as if the Remote Console session has frozen.For example, if the following steps are executed:1. From Client-1, login to iLO 2 and open a remote console session.2. From Client-2, login to iLO 2 and try to open a Remote Console session. The message Remoteconsole is already opened by another session is displayed. This is expected becauseonly one Remote Console session is supported at a time.3. Return to Client-1 and close the Remote Console session.4. From Client-2, click the Remote Console link with the old Remote Console applet still open. Theremote console session will not refresh and the old message discussed in step 2 is still displayed.Although this behavior is different than in previous versions of iLO firmware, this is expected behavior inthis version of the iLO firmware. To avoid problems of this nature, always close an open remote consolesession prior to trying to reopen it.Remote console text window not updating properlyWhen using the Remote Console to display text windows that scroll at a high rate of speed, the textwindow might not update properly. This error is caused by video updates occurring quicker than the iLO2 firmware can detect and display them. Typically, only the upper left corner of the text window updateswhile the rest of the text window remains static. After the scrolling is complete, click Refresh to properlyupdate the text window.One known example of this issue is during the Linux booting and posting process, in which some of thePOST messages can be lost. A possible repercussion is that a keyboard response will be requested by theboot process and will be missed. To avoid this issue, the booting and posting process should be sloweddown by editing the Linux startup script to allow more time for keyboard responses.Remote Console turns gray or blackThe Remote Console screen will turn gray or black when the server is rebooted from the Terminal Servicesclient. The screen will remain gray or black for 30 seconds to one minute. The client will close becauseTroubleshooting iLO 2 163