HP Integrated Lights-Out 2 User Guide
HP Integrated Lights-Out 2 User Guide
HP Integrated Lights-Out 2 User Guide
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To avoid this problem, do not install the iLO 2 self-signed certificate in the browser certificate store. If youwant to install the iLO 2 certificate, a permanent certificate should be requested from a CA and importedinto the iLO 2. This permanent certificate can then be installed in the browser certificate store.Firewall issuesiLO 2 communicates through several configurable TCP/IP ports. If these ports are blocked, theadministrator must configure the firewall to allow for communications on these ports. See theAdministration section of the iLO 2 user interface to view or change port configurations.Proxy server issuesIf the Web browser software is configured to use a proxy server, it will not connect to the iLO 2 IPaddress. To resolve this issue, configure the browser not to use the proxy server for the IP address of iLO2. For example, in Internet Explorer, select Tools>Internet Options>Connections>LANSettings>Advanced, and then enter the iLO 2 IP address or DNS name in the Exceptions field.Two-factor authentication errorWhen attempting to authenticate to iLO 2 using two-factor authentication, you might receive the messageThe page cannot be displayed. This message may appear for the following reasons:• No user certificates are registered on the client system. To correct this issue, register the necessaryuser certificate on the client system, which might require software provided by the smart cardvendor.• The user certificate is stored on a smart card or USB token that is not connected to the client system.To correct this issue, connect the appropriate smart card or USB token to the client system.• The user certificate is not issued by the trusted CA. The trusted CA's certificate is configured in iLO 2on the Two-Factor Authentication settings page. The certificate configured as the trusted CA, must bethe public certificate of the CA that issues certificates in your organization. To correct this issue,configure the appropriate certificate as the trusted CA on the iLO 2 Two-Factor Authenticationsettings page, or use a user certificate that is issued by the trusted CA which is already configured.• The user certificate is expired or not yet valid. Regardless of whether the expired certificate maps toa local user, or whether it corresponds to a directory user account, iLO 2 will not allowauthentication with a certificate that has expired or that is not yet valid. Check the validity dates ofthe certificate to verify that this is the cause of the The page cannot be displayed message.To correct this problem, issue a valid certificate to the user. Map the certificate to the local iLO useraccount if you are authenticating local iLO 2 users and verify the iLO 2 time clock is set correctly.• The user certificate was not digitally signed with the same certificate that is specified as the trustedCA. Even though the name on the trusted CA certificate might match the issuer of the user certificate,the user certificate might have been digitally signed by a different certificate. View the certificationpath of the user certificate, and ensure that the public key of the issuing certificate is the same as thepublic key of the trusted CA certificate. To correct this issue, configure the appropriate certificate asthe trusted CA on the iLO 2 Two-Factor Authentication settings page, or use a user certificate thatwas issued by the trusted CA.Troubleshooting alert and trap problemsAlertTest TrapServer Power <strong>Out</strong>ageServer ResetExplanationThis trap is generated by a user through the Web configuration page.Server has lost power.Server has been reset.Troubleshooting iLO 2 160