HP Integrated Lights-Out 2 User Guide

The DHCP server must be configured to supply DNS and WINS name resolution. iLO 2 can be configuredto work with a static IP address either in the F8 option ROM setup or from the Network Settings Webpage.The default DNS name appears on the network settings tag and can be used to locate iLO 2 withoutknowing the assigned IP address.If a direct connection to a PC is used, then a static IP address must be used because there is no DHCPserver on the link.Within the iLO 2 RBSU, you may press the F1 key inside the DNS/DHCP page for advanced options toview the status of iLO 2 DHCP requests.Login issuesUse the following information when attempting to resolve login issues:• Try the default login, which is located on the network settings tag.• If you forget your password, an administrator with the Administer User Accounts privilege can resetit.• If an administrator forgets his or her password, the administrator must use the Security OverrideSwitch or establish an administrator account and password using HPONCFG.• Check for standard problems, such as:• Is the password complying with password restrictions? For example, are there case-sensitivecharacters in the password?• Is an unsupported browser being used?Login name and password not acceptedIf you have connected to iLO 2 but it does not accept your login name and password, you must verify thatyour login information is configured correctly. Have a user who has the Administer User Accountsprivilege log in and change your password. If you are still unable to connect, have the user log in againand delete and re-add your user account.NOTE: The RBSU can also be used to correct login problems.Directory user premature logoutNetwork errors can cause iLO 2 to conclude that a directory connection is no longer valid. If iLO 2cannot detect the directory, iLO 2 terminates the directory connection. Any additional attempts to continueusing the terminated connection redirects the browser to the Login page.Redirection to the Login page can appear to be a premature session timeout. A premature session timeoutcan occur during an active session if:• The network connection is severed.• The directory server is shut down.To recover from a premature session timeout, log back in and continue using iLO 2. If the directory serveris unavailable, you must use a local account.iLO Management Port not accessible by nameThe iLO 2 Management Port can register with a WINS server or DDNS server to provide the name-to-IPaddress resolution necessary to access the iLO 2 Management Port by name. The WINS or DDNS serverTroubleshooting iLO 2 157