Code of Conduct Africa (open file)-nw - Airtel Africa

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The ProcessConfidential channels of reporting have been set up to entertain the complaintsThe identity of the complainant will be kept confidential unless the investigation requires disclosureAll complaints will be logged and an appropriate independent investigation will be undertaken, to seek all possible evidence and prepare a reportThere will be prompt investigation, reporting and closure of matters35
Procedure for addressing a concernComplaints may be sent...In writing to:The OmbudspersonAirtel AfricaParkside TowersMombassa RoadP.O. Box 7314600200 - NairobiKenyaTo a secure email addressombudsperson@africaairtel.com36
Page 1 and 2: Code ofConduct
Page 3 and 4: Code of Conduct - an OverviewIntrod
Page 5 and 6: Our responsibilities - EmployeesAS
Page 7 and 8: Our responsibilities - Business Ass
Page 9 and 10: Personal ConductOBJECTIVETo imbibe
Page 11: Fair Employment PracticesOBJECTIVEE
Page 15 and 16: Conflict of InterestOBJECTIVETo pre
Page 17 and 18: Improper PaymentsOBJECTIVETo foster
Page 19 and 20: Working with Business AssociatesOBJ
Page 21: Dealing with the Media and Outside
Page 24 and 25: Confidential Information / Intellec
Page 26 and 27: Use of Company PropertyOBJECTIVECom
Page 28 and 29: Community ResponsibilityHealth and
Page 30 and 31: Protecting the EnvironmentOBJECTIVE
Page 32 and 33: Political ActivitiesOBJECTIVEAll em
Page 34 and 35: The Ombudsperson Policy and Process
Page 38 and 39: Code of Conduct - Code Clarificatio
Page 40 and 41: What are Gifts and Bribes?While Bha
Page 42 and 43: What is Sensitive Information?Any i
Page 44 and 45: What is Incidental Personal Use ofC
Page 46 and 47: Policy Details1. ObjectiveThe Compa
Page 48 and 49: Policy Details Cont’d...The Compa
Page 50 and 51: Policy Details Cont’d...When inve
Page 52 and 53: Notes51
Page 54: Bharti Enterprises LimitedBharti Cr

Code of Conduct Africa (open file)-nw - Airtel Africa

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