Sustainability Report 2012 - Generali Versicherung AG

As part of our commitment to continuous improvement, we take the responsible management of our impacton the environment very seriously. We believe that environmental problems should be addressed promptly,that preventive action should be taken before damage is done and that we should not just limit ourselvesto meeting legal requirements; it is also for this reason that we are committed to raising awareness of theconsequences of climate change both internally and in terms of public opinion.The Charter of Sustainability Commitments was also recently approved. It extends themanagement approach based on objectives - already adopted for environmental issues -to the social sphere. This represents an important step that must primarily be seen as astrengthening of our commitment to sustainability as we pursue our challenging goals. TheCharter is also an opportunity to improve communications with our stakeholders, thanksto increased levels of transparency which facilitate dialogue and create the foundationsthat will enable us to direct our efforts towards shared improvement goals.As insurers, we want to use our experience to help address emerging social requirements.For example, we are committed to the promotion of inclusive forms of insurance, suchas microinsurance in South America and India, which can significantly improve thequality of life of the poorest members of society.We believe that businesses nowadays cannot just limit themselvesto making profits - they must also seek to have a positive effect onthe social fabric in which they operate. This is the principle thatinspires our work and the results outlined in this report are theevidence of this.Gabriele Galateri di GenolaChairmanMario GrecoGroup CEO| 5