Sustainability Report 2012 - Generali Versicherung AG

Employee Health and Safety - The Group respectsthe safety and health of its employees in the workplace,providing the highest possible standards of quality. Onlyin the Philippines is there a Health and Safety Committee.Employees are covered by healthcare and work accidentinsurance policies, pursuant to local laws. Although thereare differences from country to country, employees canalso enjoy additional benefits such as quality healthcare,which includes hospital stays, term insurance, disability andaccident insurance.Trade Unions - In no country does the Group placerestrictions on the right of the workers to appoint their ownrepresentatives or to freely join a trade union.Employee Health and Safety - The Group complies withworkplace health and safety regulations in all countriesand guarantees employees insurance coverage againstillness and work accidents that goes beyond the minimumlevels guaranteed by law. Most companies have a Healthand Safety Committee. The Group companies offer theiremployees one or more of the following additional insurancepolicies at reduced cost or for free: quality healthcare,coverage for hospital stays due to illness or accident, terminsurance and permanent invalidity or disability insurance.Generali Rainbow Life, Hong KongThe AmericasIn the Americas, the Group operates in Argentina, Brazil,Canada, Colombia, Ecuador, Guatemala, Mexico, Panamaand the United States.Child labour - In these countries, all employees are over 16years of age. In Brazil, Generali Brazil Seguros participates inthe government’s Menor Aprendiz apprentice programme,hosting in their offices young apprentices of over 16 yearsof age who undergo a professional apprenticeship andpreparatory experience with a view to their future insertionin the labour market.Employment contracts - The picture is quite varied:in Argentina the Group applies the national collectivebargaining agreement and in Brazil it complies withthe regulations set forth by the Constitution and by theCollective Employment Convention for each category ofemployees. In Colombia, 84% of employees are coveredby collective bargaining agreements. In the other countries,the employment contracts are based on individual writtenagreements. The minimum notice period for the unilateraltermination of an employment contract by an employee isat least 5 days in Mexico, at least 15 days in Guatemalaand Panama, and at least 30 days in the other countries.Remuneration is in line or above the average of the nationalsector. The working week ranges from 37.5 hours inArgentina to 44 hours in Panama. Flexible working hoursare possible in Canada, Guatemala and Panama. Overtimeis voluntary, as a rule does not exceed 12 hours a week,and is remunerated in most countries.AfricaThe Group operates in South Africa through the companyEurop Assistance.Human and labour rights - The HIV/AIDS Policy isadopted, which ensures that people carrying the HIVvirus are not discriminated against during the employeerecruitment process and, if hired, are not made redundantwhen the illness sets in.Child labour - The minimum age of employees is 18 years.Employment contracts - Employment contracts arebased on individual written agreements. The minimumnotice period for the unilateral termination of an employmentcontract varies from one week, for workers employed forless than six months, to 30 days for those employed formore than twelve months. The working week comprises of40 hours and offers flexible starting and finishing times foradministrative personnel. Call centre and customer servicestaff are contracted to work in shifts for a maximum of 45hours per week. Overtime is voluntary, does not exceed10 hours per week and is remunerated following theauthorisation of the employee’s immediate manager.Trade Unions - There are no restrictions regarding therights of employees to appoint their own representatives orto freely join a trade union.Employee Health and Safety - Workplace health andsafety regulations are respected and there is a Health andSafety Committee. Employee benefits include the followinginsurance policies: life insurance, dread disease insurance,and insurance against disability, illness and work accidents.58 | Assicurazioni Generali - Sustainability Report 2012