Sustainability Report 2012 - Generali Versicherung AG

Chairman and Group CEOletter to the stakeholders“2012 was aturning point for theGenerali Group.“A new strategy was developed based on discipline, focus and simplicity and a processwas launched for the profound transformation of the Group, consistent with its internationalprofile and in line with the highest market standards. The corporate governance wasimproved with a simpler and more integrated organisational structure at Group level, thanksin no small part to the creation of the Group Management Committee, introducing a teammanagerial approach and a more transparent, effective and shared decisionmakingprocess.The Group closed the year with its financial performances yielding animprovement in the operating result and a substantial strengthening ofits capital, one of the main priorities of the new strategy.These significant results were achieved thanks to the efforts of ouremployees, the trust of our shareholders and investors, and to ourcustomers, who rewarded us by choosing our services. We wantto create value for everyone as we firmly believe that our businessgoals must be accompanied by an ongoing commitment toCorporate Social Responsibility. A commitment that has beenreflected in the improved ratings assigned to us by SRI agenciesand by our inclusion in important ethical indices.The ten principles promoted by the UN Global Compact, towhich we joined in 2007, continue to act as our guidelines:respect for human and labour rights, the fight against corruption,and environmental protection are key pillars of our new Codeof Conduct. We also want to play a positive role in societywith regard to these fundamental principles and, as such, weask our partners to respect them. In addition to this, we alsoattribute value to the virtuous conduct of our policyholders andthe businesses in which we invest.