CORPORATE BODIESBoard ofStatutoryAuditorsEugenio ColucciCHAIRMANBoard ofDirectorsGabriele Galateri di GenolaCHAIRMANEXECUTIVENON EXECUTIVEINDEPENDENT *R.C.C.R.C.A.C.G.C.I.C.Gaetano TerrinPERMANENT AUDITORGiuseppe Alessio VerniPERMANENT AUDITORMaurizio DattiloSUBSTITUTEVincent BolloréVICE-CHAIRMANFrancesco Gaetano CaltagironeVICE-CHAIRMANFrancesco FallacaraSUBSTITUTEMario GrecoGROUP CEOOrnella BarraBOARD MEMBERAlberta FigariBOARD MEMBERLorenzo PellicioliBOARD MEMBERAcronym legendR.C.C.RISK AND CONTROL COMMITTEER.C.REMUNERATION COMMITTEEA.C.G.C.APPOINTMENTS AND CORPORATEGOVERNANCE COMMITTEEI.C.INVESTMENTS COMMITTEESabrina PucciBOARD MEMBERClemente RebecchiniBOARD MEMBERPaola SapienzaBOARD MEMBERPaolo ScaroniBOARD MEMBER* independence criterion as envisaged in the Art. 3.C.1. of the Self-regulatory Code of listed companiesThe composition of the new Board of Directors complieswith the gender quota envisaged by regulations in force(known as the Golfo-Mosca Law): the number of womenon the Board has increased to four, and women nowrepresent 36.4% of the Board, much higher than therequired minimum.The model <strong>Generali</strong> has selected requires a clearseparation between the functions of the Chairman of theBoard of Directors and those of the Managing Director.The Chairman has the power of legal representation ofthe Company and does not hold an operational role, ashe is not assigned further powers in addition to those setforth in the Articles of Association.In line with the provisions of the Articles of Association,the Board of Directors has appointed a ManagingLaw no. 120 of 12 July 2011 (known as theGolfo-Mosca Law) introduced the gender quotasfor the composition of the Boards of Directors andBoards of Statutory Auditors of listed companiesin Italy, as they have been in other European legalsystems. With a view to substantive equality,aiming at promoting a balance between the gendersand, at the same time, favouring the access of theless represented gender to corporate positions,the Law requires that the corporate bodies of listedcompanies ending their terms of office from 12August <strong>2012</strong> reserve a quota of at least one-fifthof the bodies’ members to the less-representedgender. Starting from the second time thecorporate bodies are reformed, the number ofwomen must equal at least one-third. Sanctionsare envisaged for listed companies which do notcomply with this law.28 | Assicurazioni <strong>Generali</strong> - <strong>Sustainability</strong> <strong>Report</strong> <strong>2012</strong>
Director, who has been assigned the role of GroupChief Executive Officer (CEO), as he is also the GeneralManager. The Group CEO is the main person in charge ofCompany management. In this position, the Group CEOhas the power of steering and operational managementof the Company and the Group, in Italy and abroad, withthe powers of ordinary administration, in line with thegeneral planning and strategies determined by the Boardof Directors, within the amount limits resolved, withoutprejudice to the powers assigned by law or the Articlesof Association exclusively to other Company bodies orotherwise delegated by the Board of Directors.In <strong>2012</strong> the Group Management Committee (GMC) wasestablished, introducing a team approach to internationalmanagement of the business, with the goal of ensuringgreater alignment on strategic priorities among Groupbusiness units and a more effective, shared decisionmakingprocess. In addition to the Group CEO, MarioGreco, and the Group Chief Insurance Officer (CIO),Sergio Balbinot, who is his Deputy, the GMC is composedof the managers of the three main markets (Italy, Franceand Germany), of the global business lines and of thesteering and control functions of the Head Office (GroupChief Operations Officer, Group Chief Financial Officer,Group Chief Investment Officer and Group Chief RiskOfficer).In order to increase the efficiency and effectiveness ofits work, the new Board of Directors is supported bythe following advisory Committees: Risk and ControlCommittee, that also deals with environmental andsocial matters involving the Company and the Group- meetings of which the Group CFO is systematicallyinvited to attend - and under which the Sub Committee forRelated Party Transactions was formed; RemunerationCommittee; Appointments and Corporate GovernanceCommittee; and Investments Committee.All of the above committees have primarily consulting,recommendation and preparatory functions.For more information, consult the CorporateGovernance and Share Ownership <strong>Report</strong><strong>2012</strong>, available on thewebsite www.generali.com/GovernanceFor details and updates on CorporateGovernance, see the websitewww.generali.com/Governance<strong>Sustainability</strong> development bodiesTo ensure that, in addition to economic considerations,social and environmental matters linked with thebusiness are also taken into account, specific bodies anddepartments have been established within the GroupHead Office.Group-level responsibility for sustainability is assignedto the Group CEO, who is responsible for theimplementation of the strategies and policies defined bythe Parent Company’s Board of Directors, which is alsoresponsible for setting Group sustainability objectivesand commitments as well as assessing the related risks,opportunities and areas for improvement.The <strong>Sustainability</strong> Committee is the implementingbody which is responsible for the achievement ofGroup-wide sustainability objectives and for analysing theinformation on social issues resulting from monitoring.It is composed of Group representatives of the companyfunctions with the most involvement in implementingsocial and environmental policies and the Country andArea CSR Officers.There is also an organisational structure dedicated to themanagement of environmental subjects, specifically setup by the EMS Review Committee and the EnvironmentalManagement System (EMS) Committee, described ingreater detail in the chapter Environment and ClimateChange, section Environmental Policy and EnvironmentalManagement System.Operational governance bodies known as CSRCommittees are active at national level to improve theorganisation and coordination of social and environmentalactivities. These Committees interface, on the one hand,with the <strong>Sustainability</strong> Committee, to ensure coordinationof initiatives and to encourage the transfer of local bestpractices to an international level and, on the other,with the local Group companies, with a view to dulyimplementing the decisions taken by the Head Office.The CSR Committees are chaired by a member of thelocal Top Management and involve the Corporate SocialResponsibility Officer and the managers of the companydepartments most involved in the implementation ofsocial and environmental policies.The coordination of all activities concerning sustainability,both within the Group and with regards to the market, lieswith the Corporate Social Responsibility unit, reportingdirectly to the Group CEO.the group | 29
- Page 4 and 5: Sustainability Report 2012A complet
- Page 6 and 7: Chairman and Group CEOletter to the
- Page 9 and 10: sustainability context and complete
- Page 11: FRANCEE-Cie Vie S.A.Europ Assistanc
- Page 14 and 15: at a glanceEMPLOYEESEmployee polici
- Page 16 and 17: at a glanceFINANCIALCOMMUNITYIn a y
- Page 18 and 19: at a glanceSUPPLIERSThe Generali Gr
- Page 20: at a glanceENVIRONMENT ANDCLIMATE C
- Page 23: IndexTHE GROUP 24Mission, vision, v
- Page 26 and 27: thE group79,454employees69.6billion
- Page 28 and 29: MISSION, VISION, VALUES AND COMPETE
- Page 32 and 33: EngagementDuring the hearing before
- Page 34 and 35: The Code includes the introduction
- Page 36 and 37: In Italy, the Group Anti-money Laun
- Page 38 and 39: In order to make innovation an inte
- Page 40 and 41: The Generali Group is committed to
- Page 42 and 43: ADHESION TO EXTERNALVOLUNTARY INITI
- Page 45 and 46: STAKEHOLDERsPrague - Czech Republic
- Page 47 and 48: Human resources arethe Group’s fu
- Page 49 and 50: mobility, coaching programmes and p
- Page 51 and 52: Reliability. In addition, the sloga
- Page 53 and 54: In Italy and France, when returning
- Page 55 and 56: normally have the option, often gua
- Page 57 and 58: HEALTH AND SAFETY IN THEWORKPLACETh
- Page 59 and 60: Emirates, the Philippines, Guatemal
- Page 61 and 62: SIZE AND CHARACTERISTICS OF THE WOR
- Page 63 and 64: On average, a third (33.4%) of posi
- Page 65 and 66: Workforce by age bracket2011 2012 2
- Page 67 and 68: Labour disputesNumber and value of
- Page 69 and 70: To foster greater staff involvement
- Page 71 and 72: Committedto innovation anddiversifi
- Page 73 and 74: SIZE AND CHARACTERISTICS OFTHE SALE
- Page 75 and 76: DIRECT CHANNELS, with no intermedia
- Page 77 and 78: Satisfaction surveys on services pr
- Page 79 and 80: Along with thecommitment to strengt
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FINANCIAL AND SUSTAINABILITY PERFOR
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RatingRating agencyRating*A.M.BestA
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Main meetings with analysts and inv
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PRODUCT POLICIESCustomer loyalty is
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Products with particular environmen
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Over the last few years, various ro
- Page 94 and 95:
• fill out questionnaires with a
- Page 96 and 97:
of pre-packaged solutions. As part
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Surveys on servicesGERMANYOnline su
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Percentage of clients by age bracke
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Change in number of claims2009-2012
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Change in numberof complaints recei
- Page 106 and 107:
SUPPLIERSKarolinen Karee, Munich, G
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Relationships with contractual part
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SIZE AND CHARACTERISTICSOF SUPPLIER
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COMMUNITYOld-Aged Survey, Germania1
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GUIDELINES FOR COMMUNITYINITIATIVES
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For example, in 2012 the Generali E
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Cultural areaWith a view to promoti
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Sports areaGenerali regards sport a
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ENVIRONMENT ANDCLIMATE CHANGEOilsee
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In order to pursue the abovemention
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DIRECT ENVIRONMENTAL IMPACTThe data
- Page 128 and 129:
Electricity quota from renewable so
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PaperPaper consumption3530252015105
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WaterWater consumption (m 3 )-0.4%3
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In all countries, IT waste, compris
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Flight kilometres travelled by empl
- Page 138 and 139:
The increase in exposure to climate
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EXPENDITURES AND INVESTMENTSFOR ENV
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ENVIRONMENTAL RANKINGGenerali’s a
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CONTENTINDEXParis - France
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REPORTEDGLOBALCOMPACTPRINCIPLESCROS
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GLOBALREPORTED COMPACTPRINCIPLESful
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REPORTEDGLOBALCOMPACTPRINCIPLESCROS
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GLOBALREPORTED COMPACTCROSS-REFEREN
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GRIINDICATORSDESCRIPTIONASPECT: Div
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GRIINDICATORSDESCRIPTIONSOCIETYDisc
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GRIINDICATORSDESCRIPTIONASPECT: Pub
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GRIINDICATORSDESCRIPTIONASPECT: Cus
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GRIINDICATORSFS3. CoreDESCRIPTIONPr
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Co-ordination:Corporate Social Resp