GRIINDICATORSEN5. AdditionalEN6. AdditionalEN7. AdditionalDESCRIPTIONEnergy saved due to conservation and efficiency improvements.Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energyrequirements as a result of these initiatives.Initiatives to reduce indirect energy consumption and reductions achieved.ASPECT: WaterEN8. Core Total water withdrawal by source.EN9. Additional Water sources significantly affected by withdrawal of water.EN10. Additional Percentage and total volume of water recycled and reused.ASPECT: BiodiversityEN11. CoreLocation and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversityvalue outside protected areas.EN12. Core Description of significant impacts of activities, products, and services on biodiversity in protected areas and areasof high biodiversity value outside protected areas.EN13. Additional Habitats protected or restored.EN14. Additional Strategies, current actions, and future plans for managing impacts on biodiversity.EN15. Additional Number of IUCN Red List species and national conservation list species with habitats in areas affected byoperations, by level of extinction risk.ASPECT: Emissions, effluents and wasteEN16. Core Total direct and indirect greenhouse gas emissions by weight.EN17. Core Other relevant indirect greenhouse gas emissions by weight.EN18. Additional Initiatives to reduce greenhouse gas emissions and reductions achieved.EN19. Core Emissions of ozone-depleting substances by weight.EN20. CoreNOx, SOx, and other significant air emissions by type and weight.EN21. CoreTotal water discharge by quality and destination.EN22. CoreEN23. CoreTotal weight of waste by type and disposal method.Total number and volume of significant spills.EN24. Additional Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the BaselConvention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally.EN25. Additional Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected bythe reporting organization's discharges of water and runoff.ASPECT: Products and servicesEN26. CoreEN27. CoreInitiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.Percentage of products sold and their packaging materials that are reclaimed by category.ASPECT: ComplianceEN28. CoreMonetary value of significant fines and total number of non-monetary sanctions for non-compliance withenvironmental laws and regulations.150 | Assicurazioni <strong>Generali</strong> - <strong>Sustainability</strong> <strong>Report</strong> <strong>2012</strong>
GLOBALREPORTED COMPACTCROSS-REFERENCE/DIRECT ANSWERPRINCIPLESfully 8, 9 SR <strong>2012</strong>, p. 124-125fully 8, 9SR <strong>2012</strong>, p. 88-89Reductions in the energy requirements of products and services cannot be quantified in thefinancial sector. The products of the <strong>Generali</strong> Group are mainly policies.fully 8, 9 SR <strong>2012</strong>, p. 126-127; 133-135fully 8 SR <strong>2012</strong>, p. 130fully 8 The Group companies do not draw sufficient quantities of water to significantly affect water sources.fully 8, 9 SR <strong>2012</strong>, p. 130fully 8In Italy, an area of 110,675 m 2 in the Mogliano Veneto site is located within a zone subject tothe Dese River restrictions pursuant to Art. 142 of Legislative Decree No.42/2004. This zone,designated as a park, has no protected species and no company activities are carried out there.In Germany, an area of 8,800 m 2 in the Bernried site where the training centre of <strong>Generali</strong>Deutschland is located is next to the natural reserve of Starnberger See (LSG00403.01).The activities run by the training centre do not impact on biodiversity.fully 8There are no significant direct and indirect impacts on biodiversity in the areas subject torestrictions.not 8 Information required is not material for the core business of the <strong>Generali</strong> Group.not 8 Information required is not material for the core business of the <strong>Generali</strong> Group.not 8Information required is not material for the core business of the <strong>Generali</strong> Group.fully 8 SR <strong>2012</strong>, p. 137fully 8 SR <strong>2012</strong>, p. 137fully 7, 8, 9 SR <strong>2012</strong>, p. 137not 8Emissions of ozone-depleting substances are not measured, as immaterial for the Groupactivities.fully 8SR <strong>2012</strong>, p. 136Air emissions for categories other than carbon dioxide, nitrous oxide and methane are notcalculated, as immaterial for the core business of the <strong>Generali</strong> Group.not 8Discharged water is not measured, since water effluents from insurance-banking activities aresimilar to domestic sewage.Only in Switzerland water is returned to the Lugano lake without harming the environment.fully 8 SR <strong>2012</strong>, p. 131-132not 8The risk of potential spills of hazardous substances is not significant, when considering theinsurance-banking activities of the <strong>Generali</strong> Group.not 8Total weight of transported, imported, exported and treated hazardous waste are managedby suppliers of Group companies.not 8Discharged water from the Group activities washes into the urban sewage systems withoutsignificantly harming the environment.fully 7, 8, 9 SR <strong>2012</strong>, p. 129not 8, 9 There is no recycling and reuse system for the products in the Group.fully 8From the information available in <strong>2012</strong>, there are no fines or monetary sanctions imposed onGroup companies for non-compliance with environmental laws and regulations.GRI CONTENT INDEX - GRI 3.1 guidelines - GLOBAL COMPACT principles | 151
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Sustainability Report 2012A complet
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Chairman and Group CEOletter to the
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sustainability context and complete
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FRANCEE-Cie Vie S.A.Europ Assistanc
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at a glanceEMPLOYEESEmployee polici
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at a glanceFINANCIALCOMMUNITYIn a y
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at a glanceSUPPLIERSThe Generali Gr
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at a glanceENVIRONMENT ANDCLIMATE C
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IndexTHE GROUP 24Mission, vision, v
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thE group79,454employees69.6billion
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MISSION, VISION, VALUES AND COMPETE
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CORPORATE BODIESBoard ofStatutoryAu
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EngagementDuring the hearing before
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The Code includes the introduction
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In Italy, the Group Anti-money Laun
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In order to make innovation an inte
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The Generali Group is committed to
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ADHESION TO EXTERNALVOLUNTARY INITI
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STAKEHOLDERsPrague - Czech Republic
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Human resources arethe Group’s fu
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mobility, coaching programmes and p
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Reliability. In addition, the sloga
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In Italy and France, when returning
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normally have the option, often gua
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HEALTH AND SAFETY IN THEWORKPLACETh
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Emirates, the Philippines, Guatemal
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SIZE AND CHARACTERISTICS OF THE WOR
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On average, a third (33.4%) of posi
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Workforce by age bracket2011 2012 2
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Labour disputesNumber and value of
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To foster greater staff involvement
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Committedto innovation anddiversifi
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SIZE AND CHARACTERISTICS OFTHE SALE
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DIRECT CHANNELS, with no intermedia
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Satisfaction surveys on services pr
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Along with thecommitment to strengt
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FINANCIAL AND SUSTAINABILITY PERFOR
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RatingRating agencyRating*A.M.BestA
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Main meetings with analysts and inv
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PRODUCT POLICIESCustomer loyalty is
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Products with particular environmen
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Over the last few years, various ro
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• fill out questionnaires with a
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of pre-packaged solutions. As part
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Surveys on servicesGERMANYOnline su
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Percentage of clients by age bracke
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- Page 122 and 123: ENVIRONMENT ANDCLIMATE CHANGEOilsee
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- Page 126 and 127: DIRECT ENVIRONMENTAL IMPACTThe data
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- Page 132 and 133: WaterWater consumption (m 3 )-0.4%3
- Page 134 and 135: In all countries, IT waste, compris
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