The increase in exposure to climate change risk over thenext few years could also result in opportunities, whichhave been identified in the following three categories:1. Increased use of insurance - The confirmation ofnew behaviours, deriving from greater attention toenvironmental subjects, may require that the Groupdevelop new products, processes or innovativeapproaches, which could offer opportunities for growthand increase business efficiency.2. Development of innovative channels for thedistribution of products and/or provision ofservices to customers - The development ofdistribution channels which exploit new technologies(email, smartphones, tablets, etc.), with a view toenvironmental protection also provide opportunities to becaptured for business growth. To this end, it is importantto build and disseminate an image of the company thatis highly engaged in environmental issues, capable ofattracting customers, investors, partners (Suppliers,NGOs, institutions) and talent.3. Investments in new technologies - The constantneed to satisfy the increased demand for energy fromentire countries or companies requires increasingly largeinvestments in new, more sophisticated technologies,which, over time, could also result in significantprofitability. To this end, the <strong>Generali</strong> Group is supporting,through private equity initiatives, several companiesoperating in the renewable energy sector. Specifically,through <strong>Generali</strong> Real Estate, the Group is committedto supporting two initiatives for the generation ofenergy from renewable sources in Italy with an overallinvestment estimated at 40 million euros and a totalinstalled capacity of about 28 MW on completion of theproject, 49% of which from solar energy, 24% from windenergy and 27% from biomass.Greenhouse gas emissionsIn <strong>2012</strong>, the Group decided to apply the standard ISO14064-1, to quantify and voluntarily report greenhousegas (GHG) emissions, to demonstrate that it deals withenvironmental subjects in general, and those concerningclimate change specifically, with a serious, transparentapproach, and to increase its credibility.Total greenhouse gas emissions (tonnes of CO 2e)40.00035.00030.00025.00020.00015.00010.0005.000030.513-7.5%28.221-1.8%4.827 4.7385.1%9.227 9.69337.15734.6664.736 4.382ITALY AUSTRIA FRANCE GERMANY SPAIN SWITZERLAND2011 <strong>2012</strong>-6.7%-7.5%TOTAL 89,939 85,082 CHANGE <strong>2012</strong>/2011 -5.4%-2.8%3.480 3.382In <strong>2012</strong> total GHG emissions, comprised of carbon dioxide (CO 2), nitrous oxide (N 2O) and methane (CH 4), amounted to 85,082 tonnesof carbon dioxide equivalent (CO 2e) (-5.4% compared to 2011), obtained by converting the quantities of N 2O and CH 4emitted usingsuitable ratios. This equal approximately 1.9 tonnes of CO 2e per employee.Distribution of greenhouse gas emissions37.3■ corporate mobility%49.8■ electricityGHG emissions derive from consumption of electricity, thermalenergy (natural gas, diesel oil and district heating), and energyfrom corporate mobility, where corporate mobility refers tomileage travelled by car, train or aeroplane by employees on duty.12.9■ thermal energy136 | Assicurazioni <strong>Generali</strong> - <strong>Sustainability</strong> <strong>Report</strong> <strong>2012</strong>
Greenhouse gas emissions by Scope (tonnes of CO 2e)CountryCHANGESCOPE1*SCOPE2**Scope1 AND Scope2SCOPE3***2011 <strong>2012</strong> 2011 <strong>2012</strong> <strong>2012</strong>/2011 <strong>2012</strong>/2009 2011 <strong>2012</strong>Italy 3,400 3,291 16,132 14,503 -8.9% -8.0% 10,981 10,427Austria 2,248 2,161 1,870 1,839 -2.9% -8.8% 709 737France 5,110 5,475 3,356 3,559 6.7% 3.0% 761 658Germany 5,214 5,530 25,842 23,940 -5.1% -17.1% 6,101 5,196Spain 178 180 3,452 3,249 -5.5% -22.7% 1,106 953Switzerland 1,517 1,225 791 787 -12.9% -27.2% 1,172 1,371TOTAL 17,666 17,862 51,444 47,877 -4.9% -12.8% 20,829 19,343* direct emissions, produced by heating fuels and the corporate fleet.** indirect emissions, from energy consumption, associated with the use of electricity and district heating.*** other indirect emissions, different from energy consumption, concerning work-related travel of employees.The objective of reducing GHG emissions by 10% in thethree-year period 2010-<strong>2012</strong>, with reference to the total ofdirect emissions deriving from burning fossil fuels and fromthe corporate fleet (Scope1) and indirect emissions derivingfrom electricity consumption and district heating (Scope2),was achieved in full (-12.8%), as a result of various initiativesto limit energy consumption, and thus, emissions derivingfrom heating/air conditioning and lighting.Scope1 – Scope1 emissions have increased by 1.1%overall. The two components showed opposing trends,with direct emissions produced by natural gas anddiesel oil heating systems, estimated at 5,464 tonnes ofCO 2e, decreasing by 3.1% compared to 2011 and thoseproduced by the corporate fleet, estimated at 12,397tonnes of CO 2e, increasing by 3.1%.Scope2 – Scope2 emissions have decreased. Bothcomponents contributed to this decrease: emissions dueto the consumption of electricity purchased by Groupcompanies in <strong>2012</strong>, estimated at 42,388 tonnes of CO 2e,decreased by 7.3% compared to 2011 and those due tothe consumption of energy from district heating, estimatedat 5,488 tonnes of CO 2e, decreased by 4.4%. The lowemissions from district heating are due to the fact that inAustria these are already offset by the supplier.Scope3 – Among indirect emissions other than energyconsumption, emissions connected with the work dutiesof employees were estimated at a total of 19,343 tonnes ofCO 2e (-7.1% compared to 2011), including 11,227 tonnesof CO 2e related to car journeys, 7,458 tonnes of CO 2erelated to air travel and 658 tonnes of CO 2e related to trainjourneys. The low emissions for train travel are mainly theresult of the choice made by Germany, as mentioned, tomake train travel carbon neutral.The emissions have been estimated using the principles ofthe ISO 14064-1 standard and the Greenhouse Gas (GHG)Protocol guidelines, from the World Business Councilon Sustainable Development (WBCSD) and the WorldResources Institute (WRI), and using the emission factorsin the calculation tools. A distance-based methodologyapproach has been adopted for calculating emissionsrelating to corporate mobility.As stated, for <strong>2012</strong>, as in 2011, the Scope1 and Scope2emissions will be certified by an external certification body.To reduce GHG emissions, all sites have a monitoringsystem which also checks the correct operation of thesystems. In compliance with the regulations in force, thesystem includes regular checks both by outside firmsand by Group technicians, as well as all other measuresnecessary for ensuring the efficiency of the systemsand preventing the release of harmful emissions into theatmosphere.Moreover, in all countries under the System, the processfor eliminating refrigerant gases (R22) from all airconditioning systems is in progress. This process hasalready been completed by the companies in France.Initiatives for reducing greenhouse gas emissions in <strong>2012</strong>CountryType of initiativeAustria, GermanyAgreements have been entered into by <strong>Generali</strong> and Postal Service in Austria andby <strong>Generali</strong> and Deutsche Post/DHL in Germany, for the offsetting of CO 2emissionsrelating to each packaged shipped, by purchasing certificates that use environmentalinitiatives to neutralise these emissions.ENVIRONMENT AND CLIMATE CHANGE | 137
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Sustainability Report 2012A complet
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Chairman and Group CEOletter to the
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sustainability context and complete
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FRANCEE-Cie Vie S.A.Europ Assistanc
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at a glanceEMPLOYEESEmployee polici
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at a glanceFINANCIALCOMMUNITYIn a y
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at a glanceSUPPLIERSThe Generali Gr
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at a glanceENVIRONMENT ANDCLIMATE C
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IndexTHE GROUP 24Mission, vision, v
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thE group79,454employees69.6billion
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MISSION, VISION, VALUES AND COMPETE
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CORPORATE BODIESBoard ofStatutoryAu
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EngagementDuring the hearing before
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The Code includes the introduction
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In Italy, the Group Anti-money Laun
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In order to make innovation an inte
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The Generali Group is committed to
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ADHESION TO EXTERNALVOLUNTARY INITI
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STAKEHOLDERsPrague - Czech Republic
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Human resources arethe Group’s fu
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mobility, coaching programmes and p
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Reliability. In addition, the sloga
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In Italy and France, when returning
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normally have the option, often gua
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HEALTH AND SAFETY IN THEWORKPLACETh
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Emirates, the Philippines, Guatemal
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SIZE AND CHARACTERISTICS OF THE WOR
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On average, a third (33.4%) of posi
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Workforce by age bracket2011 2012 2
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Labour disputesNumber and value of
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To foster greater staff involvement
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Committedto innovation anddiversifi
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SIZE AND CHARACTERISTICS OFTHE SALE
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DIRECT CHANNELS, with no intermedia
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Satisfaction surveys on services pr
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Along with thecommitment to strengt
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FINANCIAL AND SUSTAINABILITY PERFOR
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RatingRating agencyRating*A.M.BestA
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Main meetings with analysts and inv
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- Page 126 and 127: DIRECT ENVIRONMENTAL IMPACTThe data
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