In order to pursue the abovementioned objectives,the Group has implemented a Group EnvironmentalManagement System (EMS) that respects the requisitesof the ISO 14001 standard. The main goal of the Systemis to manage the most significant environmental aspects,implementing the Environmental Policy.Over 70 Group company sites in six countries (Italy,Austria, France, Germany, Spain and Switzerland) areinvolved in the implementation of the EMS, and theseare joined by a further 245 local offices in Spain for anoverall surface area of around 850,000 m2. The Systemcovers 39.1% of the Group’s workforce and 80.4% of itsoverall gross direct premiums.With the aim of implementing and maintaining theobjectives contained in the Environmental Policy, specifictargets were established that the countries involvedin the EMS made a commitment to meeting duringthe 2010-<strong>2012</strong> three-year period. The initial valuesto which the targets refer are those reported at31 December 2009.The Environmental Policy of the <strong>Generali</strong>Group is available atwww.generali.com/<strong>Sustainability</strong>The table below outlines the objectives and targets thatthe Group set itself and the results achieved, highlightingwhether or not the established goals were met.Group objectives and targets for improving the environmentDirect environmentalaspectsObjective/target 2010-<strong>2012</strong>Objective/targetachieved in <strong>2012</strong>Energy 5% reduction in per capita electricity consumption -6.9%Introduction of electricity from renewable sources77.9% compared with35.7% in 2009 ✔Paper 5% reduction in total paper consumption -7.6%10% increase in the amount of ecological paper 90.8% compared with37.7% in 2009 ✔Water 5% reduction in per capita water consumption -0.1%Greenhousegas emissions10% reduction in emissions from Scope1 (heating fuels andkilometres travelled by company fleet) and Scope2(electricity and district heating)-12.8%Waste 10% increase in separate waste collection 76.1% compared with69.3% in 2009 ✘✔✔✘✔Indirect environmentalaspectsSustainableprocurementEnvironmentally-friendlyproductsEnvironmentallysustainable investmentsObjective/target 2010-<strong>2012</strong>Introduction of environmental aspects s in suppliers’assessmentDevelopment and enhancement of the range of ‘green’insurance and financial products/servicesExclusion of non eco-sustainable investments according tothe Ethical Guidelines of the GroupObjective/targetachieved in <strong>2012</strong>494 suppliers withenvironmental policiesand/or certificationPremiums for insuranceproducts withenvironmental valueamounted to 1,554.2million euros comparedto 203.8 million eurosin 2009No exposuresince 2009✔✔✔122 | Assicurazioni <strong>Generali</strong> - <strong>Sustainability</strong> <strong>Report</strong> <strong>2012</strong>
In order to develop a more extensive database on whichto base decisions regarding areas for improvement, thegeneral objective of extending the scope of environmentalaccountability, both in terms of countries/companies andindicators, was also established.The performances were good in all areas apart from waterconsumption and the increase in the amount of separatelycollected waste. It wasn’t possible to meet the firstobjective because of the various leaks in the pipes at somesites in previous years, whilst the second objective wasn’tmet because the significant improvement in the gatheringof data regarding the mixed waste collection, which wasgreater than the increase in separately collected waste,had a negative effect on the overall figure.In the first months of 2013, following the verification of theresults attained in the first three years of environmentalmanagement, new objectives and targets were set forthe 2013-2015 three-year period.The 2010-<strong>2012</strong> objectives and targets were met thanks tothe various initiatives launched, which are contained in theGroup Environmental Programme. This programmeoutlines the specific objectives and targets that everycountry in the EMS has committed to meeting in order tocontribute to achieving the Group’s objectives and targets.in relation to the objectives of the EMS. Checks werealso made on the existence and effectiveness of theprocess of transposing the EMS objectives defined atGroup level, particularly as regards the phase of definingthe actions to be taken to meet these goals.The correct implementation of the EMS and the specificmeeting of its objectives are guaranteed by periodicmonitoring and an information system that produces sixmonthlyreports and an annual report entitled Inventoryof greenhouse gas (GHG) emissions of the <strong>Generali</strong>Group which, with reference to the EMS, quantifies,analyses and accounts for the Group’s GHG emissionsin a clear, detailed and transparent way. In <strong>2012</strong> theCertification Body RINA Services S.p.A. awarded theGroup certification, in accordance with the ISO14064-1 standard, for its GHG emissions Inventorywith regard to direct emissions (Scope1) and indirectemissions from energy consumption (Scope2) relating to2011; the same certification has already been requestedfrom this external body for the <strong>2012</strong> emissions Inventory.For more information on the Inventory and theGHG emissions certification, see the websitewww.generali.com/<strong>Sustainability</strong>The System is supported by an organisationalstructure made up of the EMS Review Committeeand the EMS Committee. The EMS Review Committeereviews the System once a year and can follow this upby proposing changes to the Environmental Policy, to theGroup’s objectives and targets, and to other elements ofthe EMS, in line with its goal of continuous improvement.The EMS Committee, meanwhile, is the operationalbody responsible for meeting the Group’s environmentalobjectives. It consists of the Group EMS representativeand representatives of the EMS of the individualcountries involved in the project aimed at implementingan environmental management system within the Group.The Corporate Social Responsibility department istasked with coordinating the Committees and draftingdocumentation for the System at Group level.Furthermore, in certain countries, there are nationalsupport structures which have purely environmentalresponsibilities.In <strong>2012</strong> the implementation of the System continuedwith the launch of the audit by the Group InternalAudit department, which verified the correct andcomplete implementation of the provisions containedin the Group’s procedures in Italy also through checkson the existence of suitable operating processes andprocedures; in this context, there was also an analysis ofthe processes implemented for the collection of the dataand information required to monitor the results achievedJoblinge, GermanyENVIRONMENT AND CLIMATE CHANGE | 123
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Sustainability Report 2012A complet
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Chairman and Group CEOletter to the
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sustainability context and complete
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FRANCEE-Cie Vie S.A.Europ Assistanc
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at a glanceEMPLOYEESEmployee polici
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at a glanceFINANCIALCOMMUNITYIn a y
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at a glanceSUPPLIERSThe Generali Gr
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at a glanceENVIRONMENT ANDCLIMATE C
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IndexTHE GROUP 24Mission, vision, v
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thE group79,454employees69.6billion
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MISSION, VISION, VALUES AND COMPETE
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CORPORATE BODIESBoard ofStatutoryAu
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EngagementDuring the hearing before
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The Code includes the introduction
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In Italy, the Group Anti-money Laun
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In order to make innovation an inte
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The Generali Group is committed to
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ADHESION TO EXTERNALVOLUNTARY INITI
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STAKEHOLDERsPrague - Czech Republic
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Human resources arethe Group’s fu
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mobility, coaching programmes and p
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Reliability. In addition, the sloga
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In Italy and France, when returning
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normally have the option, often gua
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HEALTH AND SAFETY IN THEWORKPLACETh
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Emirates, the Philippines, Guatemal
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SIZE AND CHARACTERISTICS OF THE WOR
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On average, a third (33.4%) of posi
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Workforce by age bracket2011 2012 2
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Labour disputesNumber and value of
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To foster greater staff involvement
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Committedto innovation anddiversifi
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- Page 106 and 107: SUPPLIERSKarolinen Karee, Munich, G
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- Page 122 and 123: ENVIRONMENT ANDCLIMATE CHANGEOilsee
- Page 126 and 127: DIRECT ENVIRONMENTAL IMPACTThe data
- Page 128 and 129: Electricity quota from renewable so
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- Page 134 and 135: In all countries, IT waste, compris
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- Page 145 and 146: CONTENTINDEXParis - France
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