Sustainability Report 2012 - Generali Versicherung AG

More documents

Recommendations

Info

SUPPLIERSKarolinen Karee, Munich, Germany
The creation ofa network based onlong-lasting and mutuallysatisfactory relationswith qualified suppliersis a strategic objectivefor the Group, whichbuilds competitivesuccess.Supplier policyThe <strong>Generali</strong> Group believes that, in an increasingly globalised and integrated economy,creating a network based on long-lasting and mutually satisfactory relations with qualifiedcontractual partners - that ensure high quality products and services for the Group - is astrategic objective which builds competitive success.
Page 4 and 5:
Sustainability Report 2012A complet
Page 6 and 7:
Chairman and Group CEOletter to the
Page 9 and 10:
sustainability context and complete
Page 11:
FRANCEE-Cie Vie S.A.Europ Assistanc
Page 14 and 15:
at a glanceEMPLOYEESEmployee polici
Page 16 and 17:
at a glanceFINANCIALCOMMUNITYIn a y
Page 18 and 19:
at a glanceSUPPLIERSThe Generali Gr
Page 20:
at a glanceENVIRONMENT ANDCLIMATE C
Page 23:
IndexTHE GROUP 24Mission, vision, v
Page 26 and 27:
thE group79,454employees69.6billion
Page 28 and 29:
MISSION, VISION, VALUES AND COMPETE
Page 30 and 31:
CORPORATE BODIESBoard ofStatutoryAu
Page 32 and 33:
EngagementDuring the hearing before
Page 34 and 35:
The Code includes the introduction
Page 36 and 37:
In Italy, the Group Anti-money Laun
Page 38 and 39:
In order to make innovation an inte
Page 40 and 41:
The Generali Group is committed to
Page 42 and 43:
ADHESION TO EXTERNALVOLUNTARY INITI
Page 45 and 46:
STAKEHOLDERsPrague - Czech Republic
Page 47 and 48:
Human resources arethe Group’s fu
Page 49 and 50:
mobility, coaching programmes and p
Page 51 and 52:
Reliability. In addition, the sloga
Page 53 and 54:
In Italy and France, when returning
Page 55 and 56: normally have the option, often gua
Page 57 and 58: HEALTH AND SAFETY IN THEWORKPLACETh
Page 59 and 60: Emirates, the Philippines, Guatemal
Page 61 and 62: SIZE AND CHARACTERISTICS OF THE WOR
Page 63 and 64: On average, a third (33.4%) of posi
Page 65 and 66: Workforce by age bracket2011 2012 2
Page 67 and 68: Labour disputesNumber and value of
Page 69 and 70: To foster greater staff involvement
Page 71 and 72: Committedto innovation anddiversifi
Page 73 and 74: SIZE AND CHARACTERISTICS OFTHE SALE
Page 75 and 76: DIRECT CHANNELS, with no intermedia
Page 77 and 78: Satisfaction surveys on services pr
Page 79 and 80: Along with thecommitment to strengt
Page 81 and 82: FINANCIAL AND SUSTAINABILITY PERFOR
Page 83 and 84: RatingRating agencyRating*A.M.BestA
Page 85: Main meetings with analysts and inv
Page 88 and 89: PRODUCT POLICIESCustomer loyalty is
Page 90 and 91: Products with particular environmen
Page 92 and 93: Over the last few years, various ro
Page 94 and 95: • fill out questionnaires with a
Page 96 and 97: of pre-packaged solutions. As part
Page 98 and 99: Surveys on servicesGERMANYOnline su
Page 100 and 101: Percentage of clients by age bracke
Page 102 and 103: Change in number of claims2009-2012
Page 104 and 105: Change in numberof complaints recei
Page 108 and 109: Relationships with contractual part
Page 110 and 111: SIZE AND CHARACTERISTICSOF SUPPLIER
Page 112 and 113: COMMUNITYOld-Aged Survey, Germania1
Page 114 and 115: GUIDELINES FOR COMMUNITYINITIATIVES
Page 116 and 117: For example, in 2012 the Generali E
Page 118 and 119: Cultural areaWith a view to promoti
Page 120 and 121: Sports areaGenerali regards sport a
Page 122 and 123: ENVIRONMENT ANDCLIMATE CHANGEOilsee
Page 124 and 125: In order to pursue the abovemention
Page 126 and 127: DIRECT ENVIRONMENTAL IMPACTThe data
Page 128 and 129: Electricity quota from renewable so
Page 130 and 131: PaperPaper consumption3530252015105
Page 132 and 133: WaterWater consumption (m 3 )-0.4%3
Page 134 and 135: In all countries, IT waste, compris
Page 136 and 137: Flight kilometres travelled by empl
Page 138 and 139: The increase in exposure to climate
Page 140 and 141: EXPENDITURES AND INVESTMENTSFOR ENV
Page 142 and 143: ENVIRONMENTAL RANKINGGenerali’s a
Page 145 and 146: CONTENTINDEXParis - France
Page 147 and 148: REPORTEDGLOBALCOMPACTPRINCIPLESCROS
Page 149 and 150: GLOBALREPORTED COMPACTPRINCIPLESful
Page 151 and 152: REPORTEDGLOBALCOMPACTPRINCIPLESCROS
Page 153: GLOBALREPORTED COMPACTCROSS-REFEREN
Page 156 and 157:
GRIINDICATORSDESCRIPTIONASPECT: Div
Page 158 and 159:
GRIINDICATORSDESCRIPTIONSOCIETYDisc
Page 160 and 161:
GRIINDICATORSDESCRIPTIONASPECT: Pub
Page 162 and 163:
GRIINDICATORSDESCRIPTIONASPECT: Cus
Page 164 and 165:
GRIINDICATORSFS3. CoreDESCRIPTIONPr
Page 168:
Co-ordination:Corporate Social Resp
show all

Sustainability Report 2012 - Generali Versicherung AG

Create successful ePaper yourself

Delete template?

Save as template?