Sustainability Report 2012 - Generali Versicherung AG

Percentage of clients by age bracket2011 2012 2011 2012 2011 2012 2011 2012 2011 2012 2011 2012 2011 2012 2011 201225.2 26.1 26.2 26.7 31.132.018.5 18.727.7 29.320.5 20.9 18.0 18.618.6 19.421.521.821.2 21.025.9 25.9 23.2 22.927.0 26.422.222.118.8 19.017.1 16.717.3 16.719.4 18.616.1 15.620.1 19.59.0 8.6 15.5 15.0 9.0 8.518.6 18.8 12.2 11.2ITALY AUSTRIA FRANCE GERMANY CZECHREPUBLIC17.0 17.126.1 23.917.5 18.022.5 21.926.1 26.424.7 25.624.6 24.320.4 21.714.7 14.16.4 7.0SPAIN SWITZERLAND22.6 23.119.7 20.225.2 25.018.4 17.914.0 13.8TOTALover 60 years51-60 years41-50 years31-40 yearsup to 30 yearsThere is no significant change in the distribution of Group clients compared to 2011, although there has been a slight shift towards olderage brackets. This confirms a higher concentration - one quarter of the total - in the central age bracket aged between 41 and 50 years.The youngest age bracket, consisting of clients under the age of 30 years, has the lowest number of policyholders; Germany is theexception, with clients distributed almost uniformly in all age brackets except the central one (between 41 and 50 years), in which morethan a quarter of clients are concentrated.In France and the Czech Republic, more than half of clients are over 50 years, with most of them in the over 60 age bracket.Policies by line of businessCountry Life Health Motor Other non-life lines Total2011 2012 2011 2012 2011 2012 2011 2012 2011 2012Italy 5,265,031 5,269,223 272,858 248,415 6,714,899 6,408,568 4,876,266 4,811,146 17,129,054 16,737,352Austria 1,086,725 1,076,038 764,185 771,575 2,310,127 2,299,412 4,293,574 4,351,125 8,454,611 8,498,150Czech Republic 2,131,061 2,023,515 354,967 310,440 2,966,900 2,835,249 4,107,688 4,062,657 9,560,616 9,231,861France 2,139,855 2,152,243 805,681 788,164 2,090,392 2,064,359 2,897,248 2,833,382 7,933,176 7,838,148Germany 12,266,565 12,142,441 1,622,028 1,607,556 4,672,324 4,850,662 12,770,489 12,836,027 31,331,406 31,436,686Spain 670,757 709,343 81,559 67,996 1,184,417 1,311,662 1,849,666 1,994,388 3,786,399 4,083,389Switzerland 536,443 549,742 9,413 9,796 363,373 362,376 555,779 567,583 1,465,008 1,489,497TOTAL 24,096,437 23,922,545 3,910,691 3,803,942 20,302,432 20,132,289 31,350,710 31,456,308 79,660,270 79,315,083incidence % 30.2% 30.2% 4.9% 4.8% 25.5% 25.4% 39.4% 39.7% 100.0% 100.0%Change in number of policies2009-20122010/2009-1.2%2011/2010 2012/20110.4%-0.4%The number of policies fell by 0.4% compared to 2011, withhigher decreases in the Czech Republic (-3.4%), Italy (-2.3%)and France (-1.2%), while the number of policies increasedin Spain (+7.8%) and Switzerland (+1.7%). The decreaseexperienced in 2012 brings the number of policies back to2010 levels following the slight recovery experienced last year.The greatest decrease was observed in the health LoB (-2.7%),mainly as a result of contractions in the Czech Republic(-12.5%) and Spain (-16.6%). However, significant growthwas recorded in Spain in the life (+5.8%), motor (+10.7%) andother non-life (+7.8%) LoB.A comparison of the number of policies with the number ofclients shows that, on average, clients hold more than oneinsurance contract with Group companies. More specifically,each client has an average of 1.5 life policies, 1.6 othernon-life policies and 1.7 motor policies, consistent with theprevious year’s figures.The breakdown of the insured portfolio in each country - calculated as the ratio between the number of policies taken out in theindividual lines of business in each country and the total number of policies for the country - reveals significant differences. Thereis a general predominance of non-life contracts (taken as the sum of motor, health and -9,6% other non-life policies) with a particularlyhigh concentration in Austria and Spain, at 87.3% and 82.6% respectively.In the non-life LoB, other non-life policies constitute the largest share representing, on average, 39.7% of the portfolio, with peaksin Austria (51.2%) and Spain (48.8%). The share in the motor LoB is particularly high in Italy (38.3%), Spain (32.1%) and the CzechRepublic (30.7%), while, conversely, it is very low in Germany (15.4%).Finally, a significant share of life policies are in Germany (38.6%) and Switzerland (37.9%).Collective policies represent 1.6% of the total.98 | Assicurazioni Generali - Sustainability Report 2012