Administrator's Guide - Kerio Software Archive

4.2 Standalone processes of the serverBoth processes are represented by executables located in the directory where Kerio MailServeris installed (\Kerio\MailServer\plugins on Windows, /Kerio/mailserver/plugins onUnix-based systems).The processes were introduced in Kerio MailServer’s 6.2 version and they help balance inconsistenciesthat occurred in connection with the plugins.Whenever a problem occurs regarding any of the plug-ins (e.g. when connection is closedimproperly or if connection “freezes”), automatic restart is initiated by the correspondingprocess. This implies any error that occurs does not cause failure of the entire mailserverand communication with the corresponding plug-in is even not interrupted for a long time.Initiation of the application’s restart also generates and saves a crashdump log that mighthelp discover the problem’s cause. Then, when an administrator connects to Kerio MailServer,a Kerio Assist dialog asks them to decide whether the crashdump log would be sent to KerioTechnologies for analysis.Warning: Any information recorded in the log are used only to solve problems associated withusage of Kerio Technologies products. No information including the sender’s email addresswill be misused in any way.49