Administrator's Guide - Kerio Software Archive
Administrator's Guide - Kerio Software Archive Administrator's Guide - Kerio Software Archive
Chapter 38MS Entourage supportMS Entourage is a mail client for Mac OS X, supported by Kerio MailServer. This support usesthe interface for MS Exchange in Entourage and it includes:• support for groupware data such as mail, calendars, contacts and public folders,• Free/Busy server for meetings management,• connection of various LDAP databases for contact look-up,• learning of the Bayesian filter by moving folders to Junk E-mail or INBOX (for detailedinformation, see chapter 16.1).Cooperation of Kerio MailServer with MS Entourage is supported directly. This means that noextension is required to be installed at client stations. It is only necessary to set correctly thebasic parameters for an Exchange account.For proper functionality of Microsoft Entourage, the following services must be running inKerio MailServer:• HTTP(S) — Kerio MailServer uses this service to communicate with the WebDAV interfaceand with the Free/Busy server.• LDAP(S) — used for searching for contacts in the Kerio MailServer’s LDAP database.• SMTP(S) — used for email sending (only for MS Entourage X and for IMAP and POP3 accountsin any version).• IMAP(S) — this service must be running if MS Entourage X is used.Warning: In addition to configuration of the services on the server, it is also necessary tomap corresponding ports on the firewall protecting the server. Otherwise, services will not beavailable from the Internet (for details, see section 2.3).Kerio MailServer supports the following versions of the mail client:• MS Entourage X for Mac OS X• MS Entourage 2004 and MS Office 2004 for Mac sp2 — 11.3.3 for Mac OS X• MS Entourage 2008MS Entourage must be installed on one of the following versions of Mac OS X:• Mac OS X 10.3.9 Panther• Mac OS X 10.4 Tiger• Mac OS X 10.5 LeopardWarning: Each user profile in MS Entourage can be used for an only Exchange account. Anyother account will be dysfunctional. Functionality of POP3 and IMAP accounts is not affectedby the account settings.378
If any problem occurs regarding communication of Kerio MailServer and an Exchange accountin MS Entourage, enable the WebDAV Server Requests option in the Debug log (to see whereand how to enable the option, refer to chapter 22.8). The corresponding log may help whensolving any related problems.Options and settings at the client side are addressed in a special document, the KerioMailServer, User’s Guide. This file can be downloaded at the Kerio Technologies website athttp://www.kerio.com/kms-manual.Initial settingsThe settings differ according to what version of MS Entourage is used. For this reason, thesettings will be described in three parts. First, setting of MS Entourage version X will befocused. Second, version 2004 will be described. Third, setting of version 2004 with ServicePack 2 along with the 2008 version will be focused.These versions of MS Entourage use different methods of access to the server data. In MSEntourage X, messages are downloaded from server using the IMAP protocol and calendarswith contacts are synchronized using WebDAV interface (Web Distributed Authoring and Versioning).MS Entourage 2004 and higher uses WebDAV interface for downloading and sendingof email messages as well.Other differences are shown in table 38.1.Character MS Entourage X MS Entourage 2004 MS Entourage 2008Searching contacts via LDAP YES YES YESFree/Busy support YES YES YESDelegating folders NO YES YESSupport for public folders withcontacts and calendarsSupport for calendar and contactfolders in a single accountNO YES YESNO YES YESSupport for Out-of-office NO NO YESTable 38.1Supported features379
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If any problem occurs regarding communication of <strong>Kerio</strong> MailServer and an Exchange accountin MS Entourage, enable the WebDAV Server Requests option in the Debug log (to see whereand how to enable the option, refer to chapter 22.8). The corresponding log may help whensolving any related problems.Options and settings at the client side are addressed in a special document, the <strong>Kerio</strong>MailServer, User’s <strong>Guide</strong>. This file can be downloaded at the <strong>Kerio</strong> Technologies website athttp://www.kerio.com/kms-manual.Initial settingsThe settings differ according to what version of MS Entourage is used. For this reason, thesettings will be described in three parts. First, setting of MS Entourage version X will befocused. Second, version 2004 will be described. Third, setting of version 2004 with ServicePack 2 along with the 2008 version will be focused.These versions of MS Entourage use different methods of access to the server data. In MSEntourage X, messages are downloaded from server using the IMAP protocol and calendarswith contacts are synchronized using WebDAV interface (Web Distributed Authoring and Versioning).MS Entourage 2004 and higher uses WebDAV interface for downloading and sendingof email messages as well.Other differences are shown in table 38.1.Character MS Entourage X MS Entourage 2004 MS Entourage 2008Searching contacts via LDAP YES YES YESFree/Busy support YES YES YESDelegating folders NO YES YESSupport for public folders withcontacts and calendarsSupport for calendar and contactfolders in a single accountNO YES YESNO YES YESSupport for Out-of-office NO NO YESTable 38.1Supported features379
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