Administrator's Guide - Kerio Software Archive

Administrator's Guide - Kerio Software Archive Administrator's Guide - Kerio Software Archive

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Chapter 22 LogsWarning: Displaying a vast amount of information also reduces Kerio MailServer’s speed. Werecommend that you only display information that you are interested in and only when necessary.Debug log settingsFor the above reasons the Debug log allows you to define what information it will display. Thiscan be done using the Messages option in the context menu of the Debug window.Figure 22.8Debug log settingsThe Logged messages dialog box where several options to enable particular logs are available:ServicesThe Services section allow logging any information associated with services started inKerio MailServer:• SMTP Server — detailed information about communication between clients and theSMTP server. This log can be helpful when you experience problems with MX records.• IMAP Server — detailed information about communication between clients and theIMAP server. The log also provides information on communication via the MAPI interface.• POP3 Server — detailed information about communication between clients and thePOP3 server. Together with IMAP server session and HTTP server session) helps tosolve problems with retrieving email from the mailboxes.258

22.8 Debug• IMAP Server — communication between clients and the HTTP server for the KerioWebMail interface.• LDAP Server — detailed monitoring of communication between clients and the LDAPserver, and search for contacts in the database.• NNTP Server — detailed information about communication between clients and thenews server.Message DeliveryThe Message Delivery section provides options for logging while message delivery is inprogress:• Queue Processing — processing of the Mail Queue (sending and receiving messages,re-scheduling, etc.)• Remote POP3 Download — retrieval of remote POP3 mailboxes (Kerio MailServer in therole of a POP3 client) and sorting rules (when a message is received or downloadedfrom a remote POP3 mailbox). The Remote POP3 download log together with AliasExpansion can be helpful when you experience problems with domain mailbox.• SMTP Client — sending outgoing mail (communication between Kerio MailServer andthe relay SMTP server or the target domain’s MailServer). The log includes commandsand responses of the client and the server ordered by time when individual eventshappened. Therefore, this log can be very helpful for resolving problems regardingemail sending.• Mailing List Processing — mailing lists monitoring (logins, logouts, message sending,moderators performance, etc.).• Alias Expansion — processing of aliases (during reception of a message or its downloadfrom a remote POP3 mailbox). The Alias processing log is used together withRemote POP3 download to solve problems with domain mailbox sorting.• Sieve Filters — filtering messages according to user filters.Content FiltersThe Content Filters section includes options for enabling/disabling logs tracing antivirusand antispam control:• Antivirus Checking — communication with the antivirus program, processing of individualmessage attachments. This log can be used if the infected messages are notdetected by an antivirus program and are delivered to users.• Spam Filter — the option logs spam rating of each message which has passed throughthe Kerio MailServer’s antispam filter.• SPF Record Lookup — the option gathers information of SPF queries sent to SMTPservers. It can be used for solving problems with SPF check.• SpamAssassin Processing — the option enables tracing of processes occurred duringSpamAssassin antispam tests.Message StoreThe Message Store section enables logging of operations associated with data store,searching, backups, etc.:259

22.8 Debug• IMAP Server — communication between clients and the HTTP server for the <strong>Kerio</strong>WebMail interface.• LDAP Server — detailed monitoring of communication between clients and the LDAPserver, and search for contacts in the database.• NNTP Server — detailed information about communication between clients and thenews server.Message DeliveryThe Message Delivery section provides options for logging while message delivery is inprogress:• Queue Processing — processing of the Mail Queue (sending and receiving messages,re-scheduling, etc.)• Remote POP3 Download — retrieval of remote POP3 mailboxes (<strong>Kerio</strong> MailServer in therole of a POP3 client) and sorting rules (when a message is received or downloadedfrom a remote POP3 mailbox). The Remote POP3 download log together with AliasExpansion can be helpful when you experience problems with domain mailbox.• SMTP Client — sending outgoing mail (communication between <strong>Kerio</strong> MailServer andthe relay SMTP server or the target domain’s MailServer). The log includes commandsand responses of the client and the server ordered by time when individual eventshappened. Therefore, this log can be very helpful for resolving problems regardingemail sending.• Mailing List Processing — mailing lists monitoring (logins, logouts, message sending,moderators performance, etc.).• Alias Expansion — processing of aliases (during reception of a message or its downloadfrom a remote POP3 mailbox). The Alias processing log is used together withRemote POP3 download to solve problems with domain mailbox sorting.• Sieve Filters — filtering messages according to user filters.Content FiltersThe Content Filters section includes options for enabling/disabling logs tracing antivirusand antispam control:• Antivirus Checking — communication with the antivirus program, processing of individualmessage attachments. This log can be used if the infected messages are notdetected by an antivirus program and are delivered to users.• Spam Filter — the option logs spam rating of each message which has passed throughthe <strong>Kerio</strong> MailServer’s antispam filter.• SPF Record Lookup — the option gathers information of SPF queries sent to SMTPservers. It can be used for solving problems with SPF check.• SpamAssassin Processing — the option enables tracing of processes occurred duringSpamAssassin antispam tests.Message StoreThe Message Store section enables logging of operations associated with data store,searching, backups, etc.:259

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