(LPM) Workforce Skills Qualifications (WSQ) - WDA

Leadership & People ManagementWSQ Competency MapCORE UNITSELECTIVE UNITSKey AttributesPassion • Initiative • Entrepreneurship • Charisma • Open-Mindedness • Resilience • Dynamism • Reliability • Versatility • IntegrityCompetency CategoryLead with VisionDrive ChangeBuild RelationshipsDevelop People Achieve Results Personal EffectivenessThemes• Direction and strategy• Corporate governance and socialresponsibility• Organisation culture development• Inspiring commitment• Innovation• Process improvement• Identification of change opportunities• Risk taking• Encouraging participation• Building teams• Business networking• Promoting diversity• Conflict management• Coaching and mentoring• Learning and development• Employee engagement• Encouragement• Empowerment• Performance management• Delegation• Accountability• Crisis and risk management• Resource management• Self awareness and development• Ethics• Ambiguity/uncertainty• Role modelling• CommunicationDefinitionLeaders set an inspiring vision for thefuture and align their organisationculture with the vision. They createcommitment and chart a course ofaction that will fulfil the vision.Leaders identify and initiateopportunities for change and enableothers to embrace process andorganisation change. They challengethe status quo and promoteinnovation and create an environmentconducive to change.Leaders establish and maintain awide and relevant network ofcolleagues and strategic partners.They promote the development ofpositive working relationships,respect diversity and develop teamcohesiveness.Leaders proactively seekopportunities to engage their staffand develop their capabilities. Theyshare leadership and develop talentby empowering others andenhancing their ability to perform.Leaders hold self and othersaccountable for achieving results.They organise their resources,provide clear direction, monitorperformance and developcontingencies to achieve the agreedresults.Leaders demonstrate self awarenessand are committed to self developmentto capitalise on their strengths andaddress their weaknesses. Theypromote organisation values and ethicsby role modelling desired behaviours.They persuade and positively influenceothers through effective communication.Graduate Diploma in Organisational LeadershipTransformationalLevel 6• Chief ExecutiveOfficer• DivisionalDirectorLead Organisation• Establish strategic priorities for theorganisation• Drive the development oforganisation vision and culture• Provide organisational leadership,direction and governanceSpecialist Diploma in Leadership & People ManagementLead ManagersLead Change• Build an environment conducive totaking risks• Analyse opportunities for changeand innovation• Apply systems thinking to leadchange and innovationFacilitate ChangeEstablish OrganisationalRelationships• Develop strategic leadershipnetworks• Create a diverse and cooperativework environment• Participate in and support teambuilding initiativesFoster Business RelationshipsGrow Leaders• Identify and groom successors• Support organisational learningand development• Engage all employeesEngage PeopleLead Achievement of Results• Establish business objectives• Establish strategies to manage andreward performance• Monitor organisation performanceFacilitate Achievement of ResultsMaster Personal Effectiveness• Communicate effectively• Persuade and influence stakeholders• Lead decision makingDevelop Personal Effectiveness• Build positive relationshipswith the board• Represent and promote theorganisation• Act as an effective board memberLevel 5• DepartmentHead• Deputy Director• Senior Manager• Contribute to organisationalstrategy development• Develop strategies to comply withcorporate governance requirements• Provide guidance and direction toline managers• Facilitate an environmentconducive to taking risks• Identify opportunities for changeand innovation• Apply systems thinking to facilitatechange and innovation• Develop and maintain business andprofessional networks• Encourage workforce diversity• Manage conflict• Review organisational talentcapability• Develop high potential employees• Engage and support managers• Develop business plans to achievesuccess• Drive the implementation of strategiesto manage and reward performance• Monitor divisional performance• Communicate effectively• Influence management andorganisation decision making• Develop own leadership style andcapabilityProfessional Diploma in Leadership & People ManagementLead TeamManage ChangeCultivate Workplace RelationshipsEnable PeopleManage Achievement of ResultsManage SelfLevel 4• DepartmentManager• Manager• Facilitate implementation oforganisation strategies• Promote compliance with corporategovernance requirements• Provide direction and guidance toteam leaders• Facilitate innovation in theworkplace• Manage the implementation ofchange strategies and processes• Monitor and evaluate impact ofchange on team leaders• Build workplace relationships• Promote workforce diversity• Manage conflict• Identify team leaders’ skillrequirements• Facilitate learning opportunities ofteam leaders• Coach team leaders• Develop team plans• Manage and reward team performance• Monitor implementation of team plans• Communicate effectively• Influence decision making• Demonstrate commitment to selfdevelopmentManagerialAdvanced Certificate in Team LeadershipLevel 3• Supervisor• AssistantManager• Team LeaderSupport Team• Conduct team planning activities• Demonstrate organisational values• Build support and commitmentwithin the teamImplement Change• Identify opportunities for innovation• Implement changes to workpractices• Implement continuous improvementsystems and processesBuild Team Relationships• Participate in networks• Develop team cohesiveness• Resolve conflict within the teamEncourage People• Identify skill development needs• Address skill development needs• Motivate employee independenceand developmentSupport Achievement of Results• Interpret and implement team plans• Manage and reward teamperformance• Monitor implementation of teamplansDevelop Self• Communicate effectively• Lead team decision making• Develop and maintain professionalcompetenceNote : An individual will need to complete 6 Core units and 2 Elective units to obtain a qualification. These elective units can be selected from this frameworkor any other WSQ framework. These can be obtained from within the same level as the qualification or taken from 1 level above or below that level.12