WatchGuard Firebox System 7.0 User Guide

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Chapter 2: Service and Support3 To print or save the Help box as a separate file, rightclickthe Help field.A menu offering Copy or Print appears.4 Select the menu item you want.5 When you are done, click anywhere outside the box todismiss it.You can also look up the meaning of fields and buttonsusing the “Field Definitions” chapter in the Reference Guide.Product DocumentationWatchGuard products are fully documented on our Website at:http://help.watchguard.com/documentation/default.aspAssisted SupportWatchGuard offers a variety of technical support servicesfor your WatchGuard products. Several support programs,described throughout this section, are available throughWatchGuard Technical Support. For a summary of the currenttechnical support services offered by WatchGuardTechnical Support, please refer to the WatchGuard Web siteat:http://support.watchguard.com/aboutsupport.aspNOTEYou must register for LiveSecurity Service before you canreceive technical support.LiveSecurity ® ProgramWatchGuard LiveSecurity Technical Support is includedwith every new Firebox. This support program is designed18 WatchGuard Firebox System
Assisted Supportto assist you in maintaining your enterprise security systeminvolving our Firebox, SOHO 6, ServerLock, AppLock,and VPN products.HoursWatchGuard LiveSecurity Technical Supportbusiness hours are 4:00 AM to 7:00 PM Pacific Time(GMT - 7), Monday through Friday.The SOHO Program business hours are 24 hours aday, 7 days a weekPhone Contact877.232.3531 in U.S. and Canada+1.360.482.1083 all other countriesWeb Contacthttp://www.watchguard.com/supportResponse TimeFour (4) business hours maximum targetType of ServiceTechnical assistance for specific issues concerningthe installation and ongoing maintenance ofFirebox, SOHO, and ServerLock enterprise systemsSingle Incident Priority Response Upgrade (SIPRU) andSingle Incident After-hours Upgrade (SIAU) are available.For more information, please refer to the WatchGuard Website at:http://support.watchguard.com/lssupport.aspLiveSecurity ® Gold ProgramThis premium program is designed to meet the aggressivesupport needs of companies that are heavily dependentupon the Internet for Web-based commerce or VPN tunnels.WatchGuard Gold LiveSecurity Technical Support offerssupport coverage 24 hours a day, seven days a week. OurPriority Support Team staffs our support center continuouslyfrom 7 PM Sunday to 7 PM Friday Pacific Time (GMTUser Guide 19
Page 1: WatchGuard ®Firebox ® SystemUser
Page 7 and 8: somewhere reasonably visible in you
Page 9 and 10: (B) Use any backup or archival copy
Page 11 and 12: 8.Miscellaneous Provisions. This AG
Page 13 and 14: ContentsCHAPTER 1 Introduction ....
Page 15 and 16: Testing the connection ............
Page 17 and 18: Controlling the HostWatch display .
Page 19 and 20: Detecting Man-in-the-Middle Attacks
Page 21 and 22: Deleting a report .................
Page 23 and 24: CHAPTER 1IntroductionWelcome to Wat
Page 25 and 26: Minimum RequirementsHistorical Repo
Page 27 and 28: .WatchGuard OptionsHardwarefeatureC
Page 29 and 30: About this Guideallowed to enter yo
Page 31 and 32: CHAPTER 2Service and SupportNo Inte
Page 33 and 34: LiveSecurity® Broadcastsdivided in
Page 35 and 36: LiveSecurity® Self Help Tools3 Com
Page 37 and 38: WatchGuard Users GroupGuard Technic
Page 39: Online Helpto display a list of top
Page 43 and 44: Training and Certificationto speed
Page 45 and 46: CHAPTER 3Getting StartedThe WatchGu
Page 47 and 48: Gathering Network InformationNetwor
Page 49 and 50: .Gathering Network InformationThe f
Page 51 and 52: Selecting a Firewall Configuration
Page 59 and 60: Setting Up the Management Station4
Page 61 and 62: Cabling the FireboxUser Guide 39
Page 63 and 64: Running the QuickSetup WizardProvid
Page 65 and 66: Entering IP addressesRunning the Qu
Page 67 and 68: What’s Nextservices, in addition
Page 69 and 70: CHAPTER 4Firebox BasicsThis chapter
Page 71 and 72: Opening a Configuration FileTrusted
Page 73 and 74: Saving a Configuration File3 From t
Page 75 and 76: Resetting Firebox Passphrasesenter
Page 77 and 78: Setting the Time Zone2 Select the m
Page 79 and 80: CHAPTER 5Using PolicyManager toConf
Page 81 and 82: Setting IP Addresses of Firebox Int
Page 83 and 84: Setting DHCP or PPPoE Support on th
Page 85 and 86: Defining External IP Aliases2 Confi
Page 87 and 88: Entering WINS and DNS Server Addres
Page 89 and 90: Defining a Firebox as a DHCP Server
Page 91 and 92:
Adding Basic Services to Policy Man
Page 93 and 94:
Configuring Routes3 Click the Net o
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CHAPTER 6Managing andMonitoring the
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Viewing Basic Firebox StatusThe top
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Viewing Basic Firebox Statusbut the
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Viewing Basic Firebox Status• The
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Monitoring Firebox TrafficSetting t
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Performing Basic Tasks with System
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Performing Basic Tasks with System
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Viewing Bandwidth Usage(shown above
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Viewing Details on Firebox Activity
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HostWatchHostWatchHostWatch is a re
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HostWatch3 Enter the Firebox status
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CHAPTER 7Configuring NetworkAddress
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Using Simple Dynamic NATService-bas
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Using Simple Dynamic NAT3 Use the T
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Using Service-Based Dynamic NATEnab
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Configuring a Service for Incoming
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Using 1-to-1 NATA one-to-one mappin
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CHAPTER 8Configuring FilteredServic
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Selecting Services for your Securit
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Adding and Configuring Servicesrigh
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Adding and Configuring Services5 (O
Page 143 and 144:
Adding and Configuring Services3 In
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Adding and Configuring Services11 C
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Defining Service PropertiesEnabled
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Defining Service Properties6 Click
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Defining Service Propertiesthe serv
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Service Precedencegroup always have
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Service Precedencether down the pre
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CHAPTER 9Configuring ProxiedService
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Customizing Logging and Notificatio
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Configuring an SMTP Proxy Service3
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Configuring an SMTP Proxy Service2
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Configuring an SMTP Proxy ServiceAd
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Configuring an SMTP Proxy ServiceEn
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Configuring an SMTP Proxy ServiceCo
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Configuring an FTP Proxy Service6 S
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Selecting an HTTP Service4 Select t
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Selecting an HTTP Servicefrom Any t
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Configuring the DNS Proxy ServiceGE
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Configuring the DNS Proxy Service3
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Configuring the DNS Proxy ServiceYo
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CHAPTER 10Creating Aliases andImple
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Using AliasesGroupfireboxtrustedopt
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How User Authentication WorksHow Us
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Defining Firebox Users and Groups f
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Defining Firebox Users and Groups f
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Configuring RADIUS Server Authentic
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Configuring CRYPTOCard Server Authe
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Configuring SecurID AuthenticationC
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CHAPTER 11Intrusion Detectionand Pr
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Default Packet Handlingtion. In con
Page 203 and 204:
Default Packet Handlingnetwork. Alt
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Detecting Man-in-the-Middle Attacks
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Blocking Sites• Permanently block
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Blocking SitesUsing an external lis
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Blocking PortsBy default, the Fireb
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Blocking PortsAvoiding problems wit
Page 215 and 216:
Integrating Intrusion Detectionand
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Integrating Intrusion DetectionUsin
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Integrating Intrusion Detectionposs
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CHAPTER 12Setting Up Loggingand Not
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Developing Logging and Notification
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WatchGuard Logging Architecturehost
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Designating Log Hosts for a Firebox
Page 229 and 230:
Setting up the WatchGuard Security
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Setting up the WatchGuard Security
Page 233 and 234:
Setting Global Logging and Notifica
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Setting Global Logging and Notifica
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CHAPTER 13Reviewing andWorking with
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Viewing Files with LogViewer2 Brows
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Displaying and Hiding FieldsCopying
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Displaying and Hiding Fieldsthen co
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Working with Log Filescurrent log f
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Working with Log Files5 Stop and re
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Working with Log Filesappear until
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CHAPTER 14Generating Reportsof Netw
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Creating and Editing Reports2 Enter
Page 261 and 262:
Specifying Report Sections3 From th
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Exporting ReportsSetting a Firebox
Page 265 and 266:
Using Report Filtersdrive:\WatchGua
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Scheduling and Running ReportsDelet
Page 269 and 270:
Report Sections and Consolidated Se
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CHAPTER 15 Controlling Web SiteAcce
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Getting Started with WebBlockerYou
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Configuring the WebBlocker Service3
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Configuring the WebBlocker ServiceF
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Configuring the WebBlocker ServiceF
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Automating WebBlocker Database Down
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CHAPTER 16Connecting with Outof-Ban
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Enabling the Management StationInst
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Configuring the Firebox for OOBConf
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APPENDIX ATroubleshootingFirebox Co
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Method 1: Ethernet Dongle Method7 O
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Method 2: The Flash Disk Management
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Method 4: Serial Dongle (Firebox II
Page 301 and 302:
IndexSymbols.cfg files 49.ftr files
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default lease time for 67described
Page 305 and 306:
viewing active connections on 97vie
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log rollover 212loggingarchitecture
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Pestablishing connection 269install
Page 311 and 312:
and FTP 115, 149and HTTP 115and POP
Page 313 and 314:
and wg_dvcp service 127described 5V
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