WatchGuard Firebox System 7.0 User Guide

WatchGuard Firebox System 7.0 User Guide WatchGuard Firebox System 7.0 User Guide

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11.07.2015 Views

Chapter 2: Service and Supportcomponents of WatchGuard products. Thesecourses are modular in design, allowing you to usethem in a manner most suitable to your learningobjectives. For more information, go to:www.watchguard.com/training/courses_online.aspLearn AboutA listing of all resources available for specificproducts and features.Online HelpCurrent Help system for WatchGuard products.Product DocumentationA listing of current product documentation fromwhich you can open .pdf files.General SOHO 6 ResourcesAccess to the resources you need and updatedinformation to help you install and use the SOHO6.To access the online support services:1 From your Web browser, go to http://www.watchguard.com/ and select Support.2 Log in to LiveSecurity Service.WatchGuard Users ForumThe WatchGuard users forum is an online group in whichthe users of the WatchGuard Firebox System exchangeideas, questions, and tips regarding all aspects of the product,including configuration, compatibility, and networking.This forum is categorized and searchable, and ismoderated, during regular business hours, by WatchGuardengineers and Technical Support personnel. However, thisforum should not be used for reporting support issues toWatchGuard Technical Support. Instead, contact Watch-14 WatchGuard Firebox System

WatchGuard Users GroupGuard Technical Support directly by way of the Web interfaceor telephone.Joining the WatchGuard users forumTo join the WatchGuard users forum:1 Go to www.watchguard.com. Click Support. Log into theLiveSecurity Service.2 Under Self-Help Tools, click Interactive SupportForum.3 Click Create a User Forum account.4 Enter the required information in the form. ClickCreate.The username and password should be of your own choosing.They should not be the same as that of your LiveSecurity Service.WatchGuard Users GroupThe WatchGuard users group is an online group in whichthe users of WatchGuard products can communicate information.Because this group is not monitored by Watch-Guard, it should not be used for reporting support issuesto WatchGuard Technical Support. Instead, contact Watch-Guard Technical Support directly via the Web interface ortelephone. For information on how to subscribe, unsubscribe,or post a message to all WG-user members, go to:http://lists.watchguard.com/mailman/listinfo/wg-usersOnline HelpWatchGuard Online Help is a Web-based system withcross-platform functionality that enables you to install acopy on virtually any computer. A static version of theOnline Help system is installed automatically with theUser Guide 15

Chapter 2: Service and Supportcomponents of <strong>WatchGuard</strong> products. Thesecourses are modular in design, allowing you to usethem in a manner most suitable to your learningobjectives. For more information, go to:www.watchguard.com/training/courses_online.aspLearn AboutA listing of all resources available for specificproducts and features.Online HelpCurrent Help system for <strong>WatchGuard</strong> products.Product DocumentationA listing of current product documentation fromwhich you can open .pdf files.General SOHO 6 ResourcesAccess to the resources you need and updatedinformation to help you install and use the SOHO6.To access the online support services:1 From your Web browser, go to http://www.watchguard.com/ and select Support.2 Log in to LiveSecurity Service.<strong>WatchGuard</strong> <strong>User</strong>s ForumThe <strong>WatchGuard</strong> users forum is an online group in whichthe users of the <strong>WatchGuard</strong> <strong>Firebox</strong> <strong>System</strong> exchangeideas, questions, and tips regarding all aspects of the product,including configuration, compatibility, and networking.This forum is categorized and searchable, and ismoderated, during regular business hours, by <strong>WatchGuard</strong>engineers and Technical Support personnel. However, thisforum should not be used for reporting support issues to<strong>WatchGuard</strong> Technical Support. Instead, contact Watch-14 <strong>WatchGuard</strong> <strong>Firebox</strong> <strong>System</strong>

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