Revenue Assurance Fundamentals and Strategies A TLT ... - Teralight

Revenue Assurance Fundamentalsand StrategiesA TLT Academy 3 - Day Training CourseUAE - Lebanon

Register Now!Please Click here to Register Online.Revenue Assurance Fundamentals & Strategies3 - Day Training CourseUAE - LebanonCourse DescriptionThis training course is designed to define RevenueAssurance fundamentals and help participants understandthe methods and processes of Revenue Assurance and thedepartment organizational structuring to enhance efficiencyand competitiveness. Participants will also be able learnthe basics of Fraud and its associated types in addition tofraud detection and prevention basics. The course will helpparticipants understand the best practices of defining theRevenue Assurance systems including the importance ofRevenue Assurance for operators and the processes requiredto enhance revenue assurance.About TLT AcademyTLT Academy, a Division of Teralight, Ltd-FZ LLCis a Consulting and Professional Training Divisionof Teralight. Our courses suit beginners as well asprofessionals. Our classes or courses can also beadapted to meet your needs. You might shorten a3-day class into a 2-day class, or combine portionsof several related courses into a single course, orhave the instructor vary the emphasis of topicsdepending on your staff’s and site’s requirements.PrerequisiteBasic Knowledge of RA, Basic Understanding of Fraud Types.Who Should AttendRevenue Assurance Managers/ Analysts /Consultants/Implementation and Deployment Engineers/ Project TeamMembers/ResearchersCourse Objectives and key Benefits• Understand Billing and Customer Care• Understand Revenue Assurance Methods and Processes• Learn Revenue Assurance Department OrganizationalStructuring• Understand what is Fraud and its Types• Learn Fraud Detection and Prevention Recommendation• Learn the Revenue Assurance Best PracticesRegistration Deadline1 st November, 2013COURSE FEE1599 USDEARLY BIRDDISCOUNTLatest by: 11 th October, 2013999 USDFor Lastest Updateswww.teralight.com

Course OutlineI. Revenue Assurance FundamentalsA. Introduction to Mobile Communications1. Network Types2. Network Provisioned Services3. Overview of OSS/BSS Systems4. Overview of Billing and Customer Care SystemsB. Revenue Assurance Basics1. History2. Common Controls3. Common Risks and Evaluation4. Revenue Assurance line of Evolution5. Revenue Assurance StandardizationC. Revenue Assurance Processes and Methods1. The Factor of People2. Culture and Communications3. Switching, Mediation, and Billing4. Causes of Billing Errors5. Data Analysis6. Root-Cause Analysis7. Termination and Churn Management8. Rules and Controls Implementation9. Key Performance Indicators10. Detection Methods11. Recovery and PreventionD. Revenue Assurance Department Organization1. RA Team Structuring Methods2. Tools and Methods for RA Improvement3. Training on Tool Usage4. Setting Performance Measures5. Coordination with Organization Divisions6. Performance Reporting7. Partner Relationship Management8. Managing Mergers and Acquisitions9. Identification Revenue Leakage Sources10. Importance of Auditing in Revenue AssuranceII. Mobile Communications FraudOverviewA. Telecommunication Fraud Overview1. What is Fraud2. Motivation of Fraud3. Common Types of Fraud4. New and Non-Traditional Types of Fraud5. Operators Risk Exposure6. New Access Methods7. Billing Systems and ProcessesB. Types of Fraud1. Mobile Network Fraud2. Subscription Frauda. Motivation of Subscription Fraudb. Methods to Recognize Subscription Fraudc. Techniques to Limit Impact and Loss3. Internal Frauda. Motivation of Internal Fraudb. Impact and Scale of Internal Fraudc. Methods to Minimize Loss4. Partnership Frauda. Types of Partnership Fraudb. Relationship Managementc. Interconnect Fraud Recognition5. Pre-Paid Services Fraud Methodsa. Risk Associated with Recharge Methodsb. Methods to Curb Pre-paid Fraud6. Roaming Frauda. Motivation and Scaleb. Commons Roaming Fraud Methodsc. Techniques to Curb Losses7. Content FraudC. Fraud Detection and Prevention1. Optimal Use of Internal Systems2. Data Mining Applied to Fraud Detection3. Tools and TechniquesIII. Revenue Assurance Best PracticesA. Revenue Assurance Importance1. Revenue Maximization2. Priorities of Revenue Assurance3. Network Provisioning4. Service Provisioning5. Inventory Management6. Provisioning and Activation7. Provisioning of Mobile Services8. Automated Service Provisioning9. Work Flow ManagementB. Achieving Revenue Assurance1. ROI Improvement Recommendations2. Overcoming Organizational Barriers3. Overcoming Cultural Barriers4. Automated OSS-BSS Reconciliation5. Revenue Leakage Stoppage Techniques6. Interconnection Billing Disputes7. Tools and Methodologies8. Reporting Tools9. Testing Tools10. Analysis Tools11. Adaptive Revenue Assurancewww.teralight.com

Revenue Assurance Fundamentals and StrategiesRegistration FormCHOOSE YOUR PACKAGE1499 USD Early Bird Discount1799 USD Course Fee“Amount is excluding of all the Taxes & bank charges”ATTENDEE DETAILSFull Name Job Title Contact No Email1234COMPANY DETAILSOrganization Name:Address:Industry:Post Code:Country: Tel: Fax: Email:PAYMENT OPTIONSPay by Cheque or SWIFT TransferAccount Name: Teralight FZ, LLCAccount No: (USD) 102-44588151-03Branch:Emirates Bank (Dubai Media City Branch), PO Box 777, Dubai UAESwift Code:EBILAEADIBAN No:AE460260001024458815103Pay By CashYou can deposit cash to our course coordinator at the time of registration.Online PaymentPlease Fax back completed form to Fax: +971 4.420.5416 or email to info@tltacademy.com, we will send you confirmation of your bookingand further details.Thank you.TERMS & CONDITIONSTLT Academy reserves the right to change dates, venues, topics and trainers due to unavoidable circumstances.Cancellation: if you cannot attend personally, a substitutes delegate is welcome to join this course in your place - for no extracharge. A substitute delegate will also send us a filled registration form. If you (or substitute) is unable to attend, we will promptlyrefund your fee less a service charge of 10% as seats are strictly limited.Condition: Attendee must inform us in writing 30 days before the start date of this course. No refunds are possible for cancellationreceived less than 30 days, before this course.Please sign and type your name as sign of acknowledgment.Name:Signature:Date:For more information please contact us:Dubai, UAE#402, Alfa Building, Knowledge Village, P.O. Box: 500759Tel: +971.4.375.1313 I Fax: +971.4.420.5416info@tltacademy.comBeirut, Lebanon5th Floor, Marfaa 198B Bldg, Central Business DistrictTel: +961.3.424.205