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HARTMANN GROUP 29“Companies should also ask themselves whathuman resource potential is available incompanies, and how can it be best used.”Keyword knowledge transfer: how does HARTMANN ensurethat the know-how of older employees leaving the companyremains in the company? What experiences do you havewith mentoring and knowledge management?Schwarz: At HARTMANN, knowledge management isbeing practiced on all levels. In production, for example,we make sure that machine operators frequently switchbetween machines to maintain flexibility in their work. Inadministration, cross-generation workgroups are formed toensure the transfer of experience and values. Beforebooking external seminars, we pre-check with a qualificationmatrix as to whether the relevant knowledge cannot beshared between employees too.Dr. Bauer: Under the trainee program, each trainee isassigned a personal mentor. This is an experienced managerwho supports us in personal and professional issues andwhose experience is of benefit.And what do you consider the key staff managementissues of the future?Dr. Bauer: Flexible work-time models are an importantissue, including support for families, long-term perspectivesas well as good health management and attractive elderlybenefitmodels. Furthermore, I would like companies tobecome more flexible in selecting job applicants.Schwarz: I see a great challenge in taking on managementroles. For example, managers should be encouraged toprovide regular feedback. Companies should also askthemselves what human resource potential is available incompanies, and how can it be best used. The individualstrengths of employees could then be combined moreeffectively for specific projects.Personal detailsDr. Iris Bauer joined the Corporate Trainee Program atHARTMANN in 2009. Within this framework, the environmentalscientist with a Ph.D. has already addressedproduct development issues and developed communicationtools related to environmental sustainability of disposablesurgical products for International Marketing.Working with an external consultant, she is currentlyassessing the environmental performance of variousHARTMANN products.Wolfgang Schwarz has been with HARTMANN for morethan 40 years. He began his career as a maintenance fitterand afterwards worked as a full-time Works CouncilMember before becoming Chairman of the Works Councilin April 1990 and also Chairman of the European WorksCouncil in 1995. Wolfgang Schwarz has also been amember of the Supervisory Board of PAUL HARTMANN AGsince 1993.