11.07.2015 Views

MAXIS - FAQ for Mobile Internet passes

MAXIS - FAQ for Mobile Internet passes

MAXIS - FAQ for Mobile Internet passes

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

<strong>FAQ</strong> <strong>for</strong> <strong>Mobile</strong> <strong>Internet</strong> <strong>passes</strong>You can have only one Time Based or Facebook <strong>Internet</strong> pass (non-monthly pass) andone Monthly pass at the same time. One cannot subscribe to 2 Time-based or 2 Monthlypass at the same time.Q15. Can I subscribe <strong>for</strong> a Facebook <strong>Internet</strong> pass and a Monthly Passtogether?You can have an active Facebook <strong>Internet</strong> pass and an active Monthly Pass (i.e. 500MB,1.5GB and 3GB) at one time.However, a Time pass will always be utilized first if it is still active, once the Time-basedpass expires, then the Monthly pass automatically becomes active.Q16. I purchased my current device with a data package which I amcontracted to. Can I purchase the Facebook <strong>Internet</strong> pass?No. If you are currently on an iPhone, Black Berry contracted plan, you will not be ableto purchase any Facebook <strong>Internet</strong> <strong>passes</strong>Q17. Can I unsubscribe from a Facebook <strong>Internet</strong> pass?No. the pass will expire automatically when the duration of the pass has expired or youhave reached the capped (MB) limit.Q18. How will I keep track of my usage of my <strong>Mobile</strong> <strong>Internet</strong> pass?You will be able to track the expiry and accumulated usage via your phone. Just dial*100#, select '<strong>Internet</strong> and Settings', select 'Facebook <strong>Internet</strong> Plans' and choose 'CheckStatus'.Q19. Could I purchase a Quota Upgrade with a Facebook <strong>Internet</strong> pass?No, this pass does not entitle you <strong>for</strong> Quota Upgrades.4

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!