Annual Report 2004/2005 - ICAR

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“Having read through 'UKAsylum Law And Process',NCADC would stronglyrecommend that everyoneshould download a copy”NCADC news serviceIn addition to the increased number of visits to ICAR’s site, the number of pagesbeing viewed has increased at an even more impressive rate. Comparing again April2005 with the first month figures for the re-launched site, the number of pages beingviewed by users has increased by over 200%, from 27,791 to 83,852. This means thaton average, each individual user now views over 5 pages per visit. Previously, userswere only viewing between 2 and 3 pages per visit. This suggests that users arefinding the site easier to navigate and being drawn to other areas of the site they mayotherwise have ignored.We are able to track visits to individual pages and thus record the popularity ofparticular products and reports. While it is early days for the analysis of theseparticular statistics, the figures suggest that products benefit from being advertiseddirectly from the homepage, which is good news as the new site has greater optionsand flexibility to display more of our products directly from the homepage. Thesearch terms used to identify the site are also recorded, and teach us a lot aboutcurrent interests and concerns. ICAR’s Google rating is also very high and ICAR webpages regularly feature at the top of Google searches on asylum and refugee issues.While all the initial indications of these statistics are excellent, it is expected that thenumber of users may fall a little as the months progress, as is standard for a redevelopedor re-designed website. The promising aspect, however, is the impressivepages per visit statistics. The fact that users are viewing considerably more pages ateach visit suggests that ICAR will retain many of its new users as a result of the relaunchas they are clearly finding useful information on the site.User feedbackIt is a well-known frustration to website designers and managers that when a websitelooks good and works well, compliments and encouragement are rare. Nonetheless,ICAR has had several unsolicited emails in the past year commending the site. Theseusually relate to particular website products, which are clearly serving a purpose andmeeting a need:“In September 2005 thesite received 16,254 visits,nearly 40% more than inApril 2005, previously thebusiest month for ICAR’swebsite.”‣ The ICAR digests have been of use to me on a number of different pieces of work. Theclear summaries that they provide have allowed me to inform my work with researchthat it would otherwise be impossible to consider within the time constraints of my role.Policy & Research Officer, Barnardo's‣ Just wanted to make contact and let you know that I think the website is fantastic andso useful - and especially the mapping. Really begging you to finish this as it would beso useful for organisations like mine. We have offices all over the UK, and at themoment am trying to widen our participation with refugees across the regions. TheICAR 4th year report August 1 st 2004 to July 31 st 2005 14
concept is fantastic and very very needed - please please add in detail for elsewhere!… Really do think it’s a real encyclopedia of information and will just be so useful whenup and running for everywhere. Please do add my email to your distribution. Think youdeserve very large pat on the back for this!Refugee Manager, The Prince's Trust‣ Those city "maps" are great!Journalist from the Economist‣ The sections of towns looks excellent.Information and Policy Officer, South East Consortium‣ The mapping is BRILLIANT.Director of Northern Refugee CentreFor more information on theICAR website and its productscontact Gareth Morrell:t: 020 7848 2103e: gareth.morrell@kcl.ac.uk‣ Having read through 'UK Asylum Law And Process', NCADC would strongly recommendthat everyone should download a copy. It will take you through the asylum processfrom beginning to end, in a language which is easy to understand and follow.National Coalition Against Deportation Campaign news service listserv‣ The navigation guides on women R/ASkrs and gay and lesbian R/ASkrs are particularlyhelpful to have and I have passed the details of these on internally and externally. I'mhoping the forthcoming health navigation guide will include HIV, although HIV is a topicin itself for a navigation guide.Policy and Publications Coordinator, George House TrustICAR 4th year report August 1 st 2004 to July 31 st 2005 15
Page 2 and 3: www.icar.org.uk0ICAR 4th year repor
Page 4 and 5: ICAR 4th year report August 1 st 20
Page 6 and 7: ICAR 4th year report August 1 st 20
Page 8 and 9: hard work and vision; individually
Page 10 and 11: What ICAR doesICAR engages in a num
Page 12 and 13: ICAR’s fundersThe following organ
Page 14 and 15: ICAR’s Understanding theStranger
Page 18 and 19: Ask ICAR!The Ask ICAR! service isav
Page 20 and 21: director was invited to be part of
Page 22 and 23: National Refugee Integration Forum
Page 24 and 25: ‣ the content of people’s attit
Page 26 and 27: ICAR publication seminarsICAR hoste
Page 28 and 29: ICAR's signpost seriesfilms about a
Page 30 and 31: ICAR’s contribution to knowledge
Page 32 and 33: ‣ Dr Roger Grimshaw is the Resear
Page 34 and 35: ICAR financial detailsICAR is finan
Page 36: ICARInformation Centre about Asylum

Annual Report 2004/2005 - ICAR

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