Positive Pay - Sandler*Kahne Software, Inc.

Solving the relay problem...If you are experiencing relaying problems, there are severalways to solve them.1. Mail server configurationIf your application will be running on the same IP or groupof IP addresses every time, your mail server administratormay be able to configure the mail server to accept all mailfrom those IP addresses.9 There was an error connecting to the SMTP mail server.To check the connection to the SMTP mail server usingtelnet, do the following:Click the Start button and select Run…TELNET mail.domain.com 25Where:Mail.domain.com = your mail server25 = SMTP port10 There was an error opening a file. If you have specified fileattachments, ensure that they exist and that you have accessto them.11 There was an error reading a file. If you have specified fileattachments, ensure that they exist and that you have accessto them.12 There was an error writing to a file. Ensure that you havesufficient disk space.15 No mail server specified.16 Could not create socket.17 Could not resolve host.18 Connected but server sent back bad response.19 Could not create thread.20 Cancelled as a result of calling the Cancel() method.21 The operation timed-out while the host was being resolved.22 The operation timed-out while connecting.24 ESMTP Authentication failed.25 The selected ESMTP Authentication mode is not supportedby the server.26 ESMTP Authentication protocol error.A/P Electronic Funds Transfer w/ Positive Pay Appendices • 15