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MercedesServiceCard /ServiceCard applicationfor new and existing customersTel.: +49 (0) 60 27/50 95 67 · Fax: +49 (0) 60 27/50 97 75 67E-mail: info@mercedesservicecard.comMercedesService Card GmbH & Co. KGCustomer ServiceMainparkstrasse 263801 KleinostheimGERMANYSender details:We are already customers and would like an additional card:AP number (see invoice):Company:Contact:Street:Postcode: GB-Tel.:E-mail:Mobile:City:Fax:MercedesService Card GmbH & Co. KG is a Daimler AG Group companyand is responsible for customer care. Your contractual partneris UNION TANK Eckstein GmbH & Co. KG (hereinafter referred to asUTA), Mainparkstrasse 2, 63801 Kleinostheim, Germany. UTA is thedesignated card issuer.The ServiceCard authorises you to take advantage of services in theMercedes-Benz and OMNIplus workshop network throughout Europe,particularly as part of Service24h. The range of services you can usewith the card can be extended to include full service options (dieselservice, toll service, etc.).We are also interested in the full service options: Total fleetsize (number of vehicles):______Diesel requirement:______l/monthAny money transfer fees are to be borne by the customer.No PIN code is required for processing, and thus none is issued.It is only possible to apply for and receive an OMNIplus ServiceCardBasic for buses in conjunction with a valid Basic Mobility packagecontract with EvoBus GmbH, Carl-Zeiss-Str. 2, 89231 Neu-Ulm, Germany.Application forms can be found at www.servicecards-info.com.General terms and conditions:The UTA terms and conditions overleaf apply.Companies’ register no.:City of registration:VAT ID no.:Founding year:Service partner:Company:Street:Postcode: GB-Company registration number:Phone extension:Name of salesperson:MB Bank salesperson’s no.:City:Fax:Data protection:The data given are saved and used by UTA for the purposes of executingthe contract. By signing, you agree that UTA and MercedesServiceCard GmbH & Co. KG may, via the contractual partner, contact yourcompany by e-mail and fax with information regarding the transportbusiness and to inform you of products and services that may interestyou from UTA and MercedesService Card GmbH & Co. KG. Youagree that UTA may use your data in this manner and exchange yourdata with MercedesService Card. If you company would not like tobe contacted via the contractual partner in this way, or not using theaforementioned means, please cross out the appropriate sections.Your agreement can be revoked later at any time without any additionalcosts being incurred by you in relation to communicatingthis revocation. You can withdraw your agreement to the use of yourdata for the aforementioned purposes at any time. We can be reachedusing the contact data specified. Your signature confirms that thenamed contact person is responsible for dealing with informationand questions from UTA and MercedesService Card GmbH & Co. KG,and is aware that his or her contact data and agreement has beencommunicated to us.We would like to apply for vehicle-specific ServiceCards:Vehicle registrationnumber:12t Bus Trailer*For additional vehicles, please use a separate sheet.Miscellaneous*only valid for trailer /semi-trailer equipped withMercedes-Benz traileraxlesWe would like to apply for fleet-specific ServiceCards:Our cards are usually vehicle-specific (vehicle registration number oncard and invoice), and must be checked by the accepting party. Alternatively,you can apply for one or more fleet-specific cards valid for everyvehicle registered in your company’s name. These cards can remain oncompany premises, as it is sufficient when the card number and expirydate are specified verbally. It is therefore no longer possible for the acceptingparty to check the card.We hereby apply for______fleet-specific ServiceCards for approx.____ trucks/transporters or______buses.City/date:Signature/company stamp:EN_GBR_MSC_09.2010_KA

General Terms and Conditions of UTA.1. Establishment of a business relationshipThe Customer´s application for a service card will be considered accepted as of receipt of the service card bythe Customer, or as of receipt of UTA´s written confirmation of acceptance of the application..2. Service CardsBasically, UTA distinguishes between two types of service cards:. a) Full Service Cards and Service Cards in respect of which the PIN Code shall be required forauthorisation of supplies and/or services;. b) Service Cards in respect of which no PIN Code shall be required for authorisation of supplies and/orservices.. The aforementioned service cards (hereinafter referred to as SC) shall authorise the Customer or hisnominees to obtain, at home and abroad, various vehicle-related goods and/or services, however, dependingon the level of authorised supplies and/or services to be rendered. The level of authorised supplies and/orservices attributed to the Customer´s service card is quoted in the confirmation of receipt relating to theservice card..3. Authorised card useA SC shall only be valid for the Customer and the motor vehicle identified thereon (vehicle-related SC) or forthe company specified thereon (company-related SC) and – subject to UTA´s prior approval to the Customer´ssubcontractor - until expiration of the month shown on the card..4. Supplies and servicesAs a matter of principle, supplies and services shall be provided on behalf of and for account of UTA, on thebasis of the corresponding contracts concluded with UTA service partners.. Except for very few cases where this procedure cannot or can only in part be agreed with a UTA servicepartner, UTA shall solicit the service offered by a service partner, providing the supplies and/or services byorder of the UTA Customer who shall be obliged to pay to UTA the costs incurred.. On settlement of governmental tolls charged (for example on German territory), the Customer shall authoriseUTA to settle - on his behalf and for his account - the tolls owed by the Customer to the toll operatingcompany. UTA shall be entitled to compensation of advanced money and to reimbursement of expensesincurred regarding the UTA Customer..5. Invoicing, compensationThe amounts invoiced shall be based upon the prices officially valid on the day of transaction and published atthe petrol station, the list prices of the corresponding petrol company (brand), supra-regionally valid list prices,the prices charged by service providers and/or tolls due.As a matter of principle, UTA invoices shall be in Euros; notwithstanding this, payment in other currencies maybe requested by UTA.. UTA shall invoice service surcharges and fees in accordance with the corresponding valid list applicable. Therelevant list valid for service surcharges and fees will be sent to the Customer on commencement of thebusiness relationship, or at any time upon the Customer´s request..6. Card and PIN codeThe Customer shall receive a SC. The PIN code (= personal identification number) valid for the SC shall bedisclosed to the Customer under separate cover and pursuant to § 2a.. The Customer shall undertake to keep the PIN code secret, to keep it separate from the SC, to only reveal it tothose individual persons who are specifically authorised by the Customer to use the SC and to impose onsuch individuals the respective obligation of secrecy. In particular, the PIN code must not be marked on theSC itself.. The SC shall remain the property of UTA, it shall not be transferred to a third person/party, it must be kept insafe custody and it must be protected against the use by unauthorised persons. In particular, the SC must notbe left in an unattended vehicle..7. Blocking of a Service Card, notice of termination and card return. a) UTA may, at any time, prohibit the use of the SC, terminate the business relationship or block the SC atUTA points of acceptance.However, before enforcing any of such measures, the Customer shall be advised thereof in good time.The Customer shall have the right to terminate the business relationship at any time and to return the SCto UTA.. b) After interdiction of the use of the SC, termination of the business relationship and/or blocking of the SC,the SC must immediately be returned to UTA.Moreover, the Customer must return the SC to UTA, if the vehicle registration number has changed or ifthe relevant vehicle has been signed off or sold, or if the Customer´s company´s name has changed.. c) In case of an important cause, the measures under a) and b) shall be implemented without prior notice.An important cause, in particular, shall be:- if invoices have not been paid, despite of due date and a first reminder,- if the direct debiting mandate or the debit order has been cancelled,- if insolvency proceedings into the Customer´s property have been instituted,- if the Customer´s financial situation has worsened considerably or threatens to worsen..8. Card verificationThe Customer is aware of the fact, that the personnel at the relevant points of acceptance shall be authorisedto request the SC holder to identify himself and to check his identification documents, to refuse delivery and/orto withdraw the SC, if the data shown on the vehicle-related SC presented for settlement is not in conformitywith the registration number of the vehicle used, and/or if the name on the company-related SC differs from theCustomer´s company´s name, or if the card presented was blocked or has expired..9. Card loss and Customers liability. a) Theft and any type of lossTheft and any type of loss of a SC, irrespective of prior notification by telephone, must immediately bereported to UTA in writing, by fax or via the UTA Exclusive Section at "http://www.UTA.com/block.htm"specifying the following data: customer number, SC number, vehicle registration number, country, place,time and type of loss. This procedure shall also apply, if an unauthorised person is suspected to havebecome or has become aware of the PIN code, and the SC concerned shall immediately be returned toUTA and a new SC with a new PIN code shall be issued. Should the Customer retrieve a SC which hasbeen blocked, the Customer shall be obliged to immediately return it to UTA..b) LiabilityThe Customer´s liability shall end after receipt of the notification by telephone, provided that the Customerhas immediately confirmed the notification in writing, according to clause a). The notification requiredaccording to a) shall be sent to the UTA head office or to a UTA subsidiary.However, the Customer shall be liable beyond the time of receipt of the notification, if the loss or thefraudulent use of the SC has resulted from negligence on his part, in particular, if the Customer hasneglected his obligations under item 6, paragraph 2, if he failed to keep the SC in safe custody or, if - as aconsequence of deliberate and grossly negligent non-compliance with his duties under the presentcontract - he has contributed to the fraudulent use of the SC. Fraudulent use shall also comprisetransactions effected by means of a falsified SC..10. Customers payment obligation, reservation of property rights and securitiesThe Customer´s obligation to pay shall become due as from the moment of receipt of the relevant goodsand/or provision of the relevant services or the use of roads which are subject to tolls/fees. The same shallapply if other goods/services have been obtained in case of settlement by means of the UTA Diesel Card. Thegoods supplied shall remain the property of UTA until full payment has been received by UTA. Delayedpayment occurs, once the scheduled term of payment has lapsed - a reminder shall not be required. Delayedpayment, dishonour of debit advices and/or cheque or bill protests shall entail that all claims shall fall due forimmediate payment, including an interest amount of 8% percent points above the base lending rate payablefor the duration of the delay. Assertion of additional compensation for loss incurred due to delayed paymentshall not be excluded. In this regard, the Customer shall be free to furnish evidence in support of inferior loss.UTA shall be entitled to request the Customer to provide adequate securities..11. Invoice verification and Customer complaintRefuelling/toll transactions effected and/or services provided and acknowledged by delivery note orelectronically registered by means of the SC shall be considered to be effected. The Customer shall beobliged to check UTA invoices immediately upon receipt and to notify UTA in writing or by fax, within twomonths from date of invoice at the latest, and to detail his complaint. Otherwise compensation shall beexcluded and the invoiced amount shall be deemed to be accepted, unless it had been unfeasible for theCustomer to check the invoice in due time.. In each UTA invoice, UTA shall also refer to this legal consequence. However, the Customer´s paymentobligation and the term of payment shall not be affected hereby..12. Warranty, scope of liability and indemnification. a) Complaints made which are based on well-founded apparent defects regarding quality and/or quantity ofgoods/services shall be communicated to the corresponding UTA service partner and to UTA in writing(letter or fax), within 24 hours after receipt of the goods or services. Complaints made which are based onwell-founded hidden defects shall be communicated as described, however, must be complained aboutwithin 24 hours from detection of the defect. Otherwise, the relevant goods/services shall be consideredas approved.. b) UTA shall not be obliged to deliver. UTA service partners shall be authorised, yet not obliged, to supplygoods and/or to provide services. UTA shall not be held responsible in case of Acts of God, failure ofsubcontractors to deliver, other unforeseeable events or changes regarding the UTA service partners´network rendering delivery impossible or making it difficult.. c) Only in case of intent or gross negligence, UTA shall be liable for compensation. Liability for physical injuryshall not be excluded..13. NotificationsThe Customer shall undertake to immediately advise UTA of any changes in address, name and/or legal formof his company.. In the event that the Customer shall fail to comply with UTA´s present General Terms and Conditions - in spiteof the corresponding reminder -, get into arrears although notice has been given to him, or in the event thatUTA has blocked the SC use as a consequence thereof, UTA shall be authorised to notify all UTA servicepartners thereof, however, at the Customer´s expense..14. Personal dataThe Customer´s personal data will be stored by UTA and by UTA´s service partners for the purpose ofperformance of the contract and customer service..15. Set-off and retention of amountsThe Customer shall not be entitled to offset his claims against UTA´s claims unless his counterclaim isundisputed or has been established as final and absolute. The same applies to the assertion of rights ofretention..16. Side-agreementsNo verbal side-agreements have been made..17. Modification of the present General Terms and ConditionsModifications of UTA´s present General Terms and Conditions shall be communicated to the Customer inwriting. By using the SC after receipt of the relevant notification of change, the new version of UTA´s Termsand Conditions will be deemed accepted by the Customer. Special reference shall be made by UTA to thispoint in the respective notification of modification..18. Transference of rights and dutiesUTA shall be authorised to transfer her rights and duties resulting from the present contract toMercedesService Card GmbH & Co. KG, Mainparkstraße 2, 63801 Kleinostheim, Germany..19. Choice of lawThe law of the country in which court proceedings are instituted shall apply. Application of CISG shall beexcluded..20. Place of jurisdictionThe competent court of jurisdiction for both parties hereto and with regard to any disputes arising out of thepresent business relationship - even after its termination – shall be Aschaffenburg, Germany.UTA shall also be entitled to institute legal proceedings before the court having jurisdiction for the Customer´splace of business..21. Severability ClauseIn case a clause stipulated in the present Terms and Conditions should be or become invalid, the validity ofthe remaining clauses shall be left unaffected thereby.The company is a limited partnership having its place of business in 63801 Kleinostheim (Germany), registration court Aschaffenburg/Germany HRA 835.The individually liable partner is UNION TANK Eckstein GmbH, having its place of business in 63801 Kleinostheim/Germany, registration court Aschaffenburg/Germany HRB 129.Managing Directors: Helmut Lanfermann, Frits baron van DedemKleinostheim, 01 September 2009UNION TANK Eckstein GmbH & Co. KGAGB-GBR-enEN_GBR_MSC_09.2010_AGB

Application form for the OMNIplus Basic Mobility PackageBasic Mobility PackageEvoBus GmbHCarl-Zeiss-Str. 2 · 89231 Neu-Ulm · Germanywww.servicecard.omniplus.deOmniplus Basic Mobility PackageRepair and Spare Parts ServiceThe OMNIplus Basic Mobility Package enables cashless payment forservice work which is incurred plus genuine parts and accessoriesrequired for Mercedes-Benz and Setra buses at all bus service pointswithin the OMNIplus service network.OMNIplus 24h SERVICEFast and professional roadside assistance – throught Europa andaround the clock – is offered by the 24h SERVICE. Simply call outEurope-wide 24 SERVICE telephone number on 00800 40204020 andwe will organize the rest.Financial GuaranteeIn the event of breakdown and repairs, an Internet-based system offersyou initial bus-specific guarantee of EUR 2,500, which can be increasedonline. This enables the service department to start work immediately,getting your bus back on the road as soon as possible.OMNIplus BusPoolReplacement bus service including a driver (only available in Germany)and international pool of addresses if a replacement bus is needed inother European countries. A framework agreement concluded on advanceensures fair terms und low processing costs.OMNIplus TireService24h tire service to keep rolling! Our tire service is exclusively availableto OMNIplus Mobility Pavkage customers throughout virtuallythe whole of Europe – in the form of a competent partnership betweenOMNIplus and Europe’s leading tire manufacturer, Continental. Simplycall our Europe-wide 24h SERVICE telephone number on 0080040204020 and we will organize the rest.International invoicing standardsInvoicing standards are monitored centrally, with fixed mileage flatrates and defined surcharges on wages and replacement part salesoutside of regular opening times throughout Europe. No brokerage orservice supplement charges are incurred on use of the card.Invoicing systemInvoicing is carried out centrally via Union Tank Eckstein GmbH & Co.KG twice per month (if there are current transactions).Duration of the contract: 4 yearsFee: 25,- € plus Vat per vehicle.Fleet card €500 excl. VATThe Mobility Package Basic contract is subject to the conditionthat it will take effect only upon its successful conclusion bymeans of payment with an OMNIplus ServiceCard Basic. Shouldthe contract be canceled prematurely before it is due to expire norefund of fees will be made. We acknowledge receipt of this applicableproduct information and agree to these provisions.Return address information (please fill out completely):Company:Contact person:Street:Postal code/Location:Country:Tel.:Fax:Any fees charged for financial transfers shall be paid by the customer.To obtain the Mobility Package Basic and receive the OMNIplusServiceCard Basic, please complete the following steps:Step 1. Complete the ”Mobility Package Basic” application form.Step 2. Complete the ”OMNIplus ServiceCard Basic”application form.Step 3. If applicable, in an attachment enter the data for thevehicles to be covered by OMNIplus ServiceCard Basicthat you are applying for.Step 4. Sign the application forms for the ”Mobility Package”and ”OMNIplus ServiceCard Basic”, certify them withyour company’s official stamp and send them (alongwith, if applicable, the vehicle-related attachment) tothe following address:MercedesService Card GmbH & Co. KGKundenbearbeitung OMNIplus ServiceCard(Customer Service Dept.)Mainparkstrasse 263801 KleinostheimGermanyTel.: +49 (0) 60 27/ 50 95 67Fax: +49 (0) 60 27/ 50 97 75 67e-mail: omniplus@mercedesservicecard.comImportant: Please be certain to fill out, signand officially stamp all forms and send them toMercedesService Card GmbH & Co. KG. Please alsonote that the contract can only be concluded when!all relevant documents have been received.Privacy Policy:I agree that personal information and data made known by me when placing my ordermay be collected, stored and used - subject to the applicable data protection laws - to effectproper fulfillment of the conditions of this contract. In particular, this information may beprovided to reinsurers for the purpose of processing reinsurance agreements and, for paymentof services rendered, to contract partners of Union Tank Eckstein GmbH & Co. KG,Mainparkstrasse 2, 63801 Kleinostheim, Germany; MercedesService Card GmbH & Co.KG, Mainparkstrasse 2, 63801 Kleinostheim, Germany and EvoBus GmbH. These conditionswill remain in effect after expiration of the mobility contract to the extent that thelegal obligations of EvoBus GmbH still apply. I acknowledge receipt of this data protectionclause and agree to its terms and conditions.Location/Date:Start and end of services and benefits provided by this program:The services and benefits provided by this program will begin upon receipt ofyour OMNIplus ServiceCard or of written acceptance of your application by theservice provider as well as the successful withdrawal and transfer of the applicablefee(s) as mentioned above. The program of services and benefits covered bythis contract will be in force for a period of at most four years. Furthermore, theprogram of services and benefits will end, effective immediately, upon cancellationof the OMNIplus ServiceCard Basic contract concluded in this regard. In theevent of premature cancellation of the contract, there will be no refund of anyfee(s) already paid.Signature/Official company stamp:EN_GBR_OSC_09.2010_KA_MOBServices for your Mercedes-Benz and Setra

List of service surcharges and feesPlus ServiceService fee* on the respective invoice totalServices in the Daimler service network:Repair service, emergency breakdown service, cooling system service,tyre serviceMaintenance serviceBreakdown and recovery serviceHire serviceAdBlue via Mercedes-Benz dealersServicesMotorway tolls in Germany***Motorway / tunnel service in Austria (Brenner, Phyrn,Tauern, Arlberg, Felbertauern) for passenger vehicles < 3.5 tMotorway tolls in Austria (GO-Toll) > 3.5 tMotorway tolls in Austria (tax disc) for passenger vehicles < 3.5 tMotorway tolls in Italy with ViacardMotorway tolls in Italy with TelepassMotorway tolls in France with LiberT for passenger vehicles < 3.5 tMotorway tolls in France with UTA Service CardMotorway tolls in France with UTA Box / UTA MultiBoxMotorway tolls in SpainMotorway tolls in Spain with UTA MultiBoxMotorway tolls in Portugal, Slovakia, Hungary and PolandMotorway tolls in SloveniaMotorway tolls in the Czech Republic MYTO CZ (Premid)Motorway tolls in Belaruse-vignette / charge confirmation (B, DK, NL, L, S)LSVA commercial vehicle toll in SwitzerlandLithuanian vignetteTunnel service (Great St Bernard Pass)Tunnel service (Mt. Blanc, Fréjus, Sainte-Marie-aux-Mines, Liefkenshoek,Karawanken, Cadiz, Westerschelde, Herren, Warnow)Tunnel service Mt. Blanc - Fréjus CardBridge tolls in France: Viaduc de Millau,Pont de Normandie, Pont de TancarvilleBridge tolls in Denmark / Sweden: Öresund BridgeBridge tolls in Denmark: Storebaelt BridgeRepair serviceBreakdown and recovery serviceEmergency breakdown serviceFerry serviceCustoms clearance serviceCustoms clearance service in SloveniaCombined transport serviceRefrigeration serviceHire serviceTyre serviceEntrance fee France: Paris Rungis marketParking fees (guarded)UTA Drive & Save®Services at diesel service stationsAccessories for commercial vehicles at diesel service stationsServicefeeDiesel fuels**, petroleum-based fuels & AdBlueService surcharges* on the original goods value incl. VAT.CountriesAustriaAndorraBelgiumBulgariaBosnia HerzegovinaBelarusSwitzerlandCzech RepublicGermanyDenmarkSpainEstoniaFrance - TOTAL service stations= invoiced based on zone pricesFrance - other service stations= invoiced based on pump pricesFinlandLiechtensteinUnited KingdomGibraltarGreeceHungaryCroatiaItalyIrelandKazakhstanKyrgyzstanLuxembourgLithuaniaLatviaMoroccoMoldaviaNorwayNetherlandsPortugalPolandRomaniaRussiaSwedenSerbiaSlovakiaSloveniaTurkeyUkraineLPG natural gas Europe-wideDieselfuels**1,5%1,8%1,0%1,8%1,8%1,8%1,5%1,8%0,7%1,0%1,8%1,8%1,0%1,8%1,5%1,5%1,5%1,8%1,8%1,8%1,8%1,8%1,5%1,8%1,8%1,0%1,8%1,8%1,8%1,8%1,0%1,0%1,8%1,8%1,8%1,8%1,0%1,8%1,8%1,8%1,8%1,8%Petroleumbasedfuels& AdBlue1,5%1,8%1,5%1,8%1,8%1,8%1,5%1,8%1,5%1,5%1,8%1,8%1,5%1,5%1,5%1,5%1,5%1,8%1,8%1,8%1,8%1,8%1,5%1,8%1,8%1,5%1,8%1,8%1,8%1,8%1,5%1,5%1,8%1,8%1,8%1,8%1,5%1,8%1,8%1,8%1,8%1,8%2,5%The calculation of the service surcharges is carried out based onthe respective applicable UTA General Terms and Conditions. Theyare valid until revoked.* Service surcharges / fees are subject to VAT.** The same service surcharges also apply to biodiesel.*** If a UTA Card is used for manual processing a 2.00 % surcharge is made. (WA 4850-60) EN_GBR_MSC_09.2010_GB0,00%0,00%0,00%0,00%0,00%0,00%3,00%2,00%3,50%6,00%6,00%2,50%4,50%2,50%4,50%2,50%4,50%6,00%2,50%2,50%0,00%2,50%2,50%0,00%4,50%2,50%2,50%2,50%2,50%2,50%2,50%2,50%0,00%4,50%6,00%4,50%2,50%0,00%2,50%4,50%2,50%0,00%2,50%2,50%