User Manual

General
monitored by Mail Protection can be configured in the configuration under Mail
Protection > Scan.
FAQ, Tips
Is the Avira Mail Protection service active? If necessary, enable the service: In the
taskbar, select "Start > Settings > Control Panel". Start the configuration panel
"Services" with a double-click (under Windows XP the services applet is located in
the sub-directory "Administrative Tools"). Find the entry Avira Mail Protection.
"Automatic" must be entered as the startup type and "Started" as the status. If
necessary, start the service manually by selecting the relevant line and the button
"Start". If an error message appears, please check the event display. If this is not
successful, you may have to completely uninstall the Avira product via "Start >
Settings > Control Panel > Add or Remove Programs", restart the computer and then
reinstall your Avira product.
POP3 connections encrypted via SSL (Secure Sockets Layer, also frequently referred to
as TLS (Transport Layer Security)) cannot currently be protected and are ignored.
Verification to the mail server is currently only supported via "passwords". "Kerberos" and
"RPA" are not currently supported.
Your AntiVir program does not check outgoing emails for viruses and unwanted programs.
Note
We recommend regularly installing Microsoft updates to close any gaps in
security.
There is no network connection available in a virtual machine (e.g. VMWare, Virtual
PC, ...) if Avira FireWall is installed on the host machine and the security level of
Avira FireWall is set to medium or high.
If Avira FireWall is installed on a computer on which a virtual machine (for example
VMWare, virtual PC, etc.) is also running, the Avira FireWall will block all network
connections for the virtual machine when the security level of the Avira FireWall is set to
medium or high. If the security level is set to low, the FireWall works as expected.
Reason: The virtual machine emulates a network card by means of software. This
emulation encapsulates the data packages of the guest system in special packages (UDP
packages) and routes them via the external gateway back to the host system. Avira
FireWall rejects these packages coming from outside, starting from security level medium.
To avoid this behavior do the following:
Go to Control Center and select the section Internet protection > FireWall.
Click the Configuration button.
Avira Professional Security - User Manual (Status: 30 Mar. 2012) 64