Avalanche User Guide - Wavelink

Chapter 12: Managing Mobile Device Profiles 143If the server is unable to contact the device using a TCP/IP connection, it will attempt tosend the wipe command using SMS. When the device's Enabler receives the command, itwill delete all files in the specified folders and force the device to reboot. If any of theselected files were in use, the Enabler will try again to delete them after the reboot.For information on performing a device wipe after the mobile device profile has beendeployed, see Wiping a Mobile Device on page 98.Editing Custom Properties for Mobile Device ProfilesCustom properties allow you to define specific properties that you want applied to the mobiledevice. An example of a custom property would be location = Chicago. Once a customproperty has been applied to a device, you can use it as a selection criterion. You can applycustom properties to mobile devices through a mobile device profile.You also have the option to edit or remove custom properties currently existing on the devicethrough a mobile device profile. You must know the name of the property in order to edit orremove it.NOTE: Deleting a property from a profile will not remove the property from the device.To add a custom property:1 From the Profiles tab, select the profile you want to configure.2 Click Edit.3 In the Device Properties area, select the group (such as General or Custom) to which youwant to add the property. Click Add.The Add Property dialog box appears.4 Type the Property Name and Property Value in the text boxes.5 Select add from the Action drop-down list.6 Click OK.The task is added to the list in the Properties area. The property will be added when theprofile is applied on the mobile device.7 Save your changes.To edit or remove a custom property from the device:1 From the Profiles tab, select the profile you want to configure.2 Click Edit.3 In the Device Properties area, select the property you want to edit. Click Edit.