Avalanche User Guide - Wavelink

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114NOTE: If the Allow Client Configuration option is not enabled from the Remote ControlConsole, the Not Available dialog box appears. The device user will not be able to access clientsettings.3 Configure the settings as desired.4 Click OK.The Remote Control client is updated with the new settings.Clearing Client SettingsYou can clear all client configuration settings using the Clear Client Settings option in theStandard Viewer. When you select this option, all your client configurations are removed,including anything that was configured on the mobile device. This option is useful if you haveenabled the Allow Client Configuration option.To clear client settings:• From the Standard Viewer, click Tools > Clear Client Settings.
115Connecting to Mobile DevicesAfter you configure the client and server settings, deploy the Remote Control client to themobile device. Once the mobile device has the client installed, and you have addedRemote Control licenses through Avalanche, you can create Remote Control connectionsessions. A connection session is when the mobile device is connected to Remote Control,allowing you to view and control the mobile device.The Remote Control Client has an option to preconnect. When preconnect is enabled, themobile device will automatically connect to the Remote Control Server without receiving aconnection request. Then, when a user begins a connection session, the session begins quicklyand easily because the device is already connected to the server. You can enable or disablepreconnect from the Remote Control Console.When you have initiated a connection session, the device appears in a Remote Control Viewer.If you launch the viewer from the Avalanche Web Console, the connection session will appearin the Web Viewer. If you launch from the Avalanche Java Console or the Remote ControlConsole, the connection session will appear in the Standard Viewer.NOTE: Device skins are not supported in the Web Viewer. They may appear, but they won'thave any functionality.This section provides information about the following Remote Control connection tasks:• Connecting to a Mobile Device• Closing Remote Control Sessions• Standard Viewer Tasks• Web Viewer TasksConnecting to a Mobile DeviceA connection session can be initiated from the Avalanche Java Console or the Avalanche WebConsole.When you initiate a connection session, the computer you are connecting from sends a requestto the Remote Control Server. If the device is preconnected (has already established aconnection to the server), the server connects the viewer to the device. If the device is notpreconnected, the server requests the device to connect back to the server, and when thedevice responds the server connects the viewer to the device. Alternately, the Standard Viewermay try to connect to the device directly without routing traffic through the server. Thisoption is only available when the device and viewer are on the same LAN.
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Wavelink Avalanche Site EditionJava
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iiiTable of ContentsChapter 1: Intr
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vChapter 8: Managing a Mobile Devic
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viiWeb Viewer Tasks 136The Device T
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Chapter 1: Introduction 1Chapter 1:
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Chapter 1: Introduction 3• Databa
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Chapter 1: Introduction 5• You ha
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Chapter 2: Licensing 7When you run
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Chapter 2: Licensing 93 Click Activ
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Chapter 2: Licensing 11Running the
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Chapter 3: Avalanche Java Console 1
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Chapter 5: Location Management 45Ch
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Chapter 6: Managing Network Profile
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Chapter 7: Managing Scan to Configu
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Chapter 16: Using the Task Schedule
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Avalanche Services 197Avalanche Ser
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Port Information 199Port Informatio
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Port Information 201Usage Port Type
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Wavelink Contact Information 203Wav
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Avalanche User Guide - Wavelink

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