Avalanche User Guide - Wavelink

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Chapter 10: Managing Mobile Devices 94NOTE: The Avalanche Enabler sends device-side properties to the Enterprise Server; it doesnot collect the information. Users must create their own applications and utilities to gatherthe required information and write it to a plain-text file on the device.Device-side properties must be written in key-value pairs to a plain-text file with a .prfextension and one vendor entry. Avalanche uses the vendor name to organize and displayuser-defined properties in the Properties tab of the Mobile Device Details dialog box.For more information about creating device-side properties, see the Creating Device-SideAvalanche Properties white paper on the Wavelink Web site.Editing PropertiesSome of the pre-defined properties (and all of the custom properties) on mobile devicessupport editing of values. When you change the value of a property, the new value isdownloaded to the mobile device the next time it connects to the server.Custom properties can be edited either for an individual mobile device, for a mobile devicegroup, or using a mobile device profile or a Scan to Config profile. For information on editingproperties for a group of devices, see Editing Properties for Mobile Device Groups on page 153.For information on using a profile to edit properties, see the section for that profile type.To edit a property for a mobile device:1 From the Mobile Device Inventory tab, right-click the device you want to view and clickMobile Device Details.2 Click the Properties tab.3 Select the property that you want to edit.If the property is editable, the Edit Property button becomes active.4 Click Edit Property and type the new value for the property in the dialog box that appears.5 Click OK.The new value downloads to the mobile device when it connects to the server. If the devicehas not yet received an updated property value, the pending value appears in italics in thePending Value column for the property.Deleting PropertiesYou can delete a configurable property on a device from the Avalanche Console.To delete a property:1 From the Mobile Device Inventory tab, right-click the device you want to view and clickMobile Device Details.
Chapter 10: Managing Mobile Devices 952 Click the Properties tab.3 Select the property that you want to delete and click Delete Property.4 Click OK.Contacting the Mobile DeviceThis section provides information about connecting to a mobile device and viewing devicelocation. The following tasks are available from the Device Control tab in the Mobile DeviceDetails dialog box.• Pinging Mobile Devices• Sending a Message to a Device User• Updating a Mobile Device• Chatting with a Device User• Wiping a Mobile Device• Launching the Session MonitorNOTE: The Registry Explorer, File Explorer, and Process Manager icons available in thisdialog box are only available when the mobile device has a licensed Remote Control client.Pinging Mobile DevicesYou can ping devices that are currently in range and running the Avalanche Enabler. This isnot an ICMP-level ping, but rather an application-level status check. This feature indicateswhether the mobile device is active or not.You can also ping all the mobile devices in a group location simultaneously if the devices are inrange and running the Avalanche Enabler.To ping a mobile device:1 From the Mobile Device Inventory tab, right-click the device you want to view and clickMobile Device Details.2 Click the Device Control tab.3 Double-click the Ping Device icon.The Status field in the Activity area displays the status of the ping request.
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Wavelink Avalanche Site EditionJava
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iiiTable of ContentsChapter 1: Intr
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vChapter 8: Managing a Mobile Devic
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viiWeb Viewer Tasks 136The Device T
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Chapter 1: Introduction 1Chapter 1:
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Chapter 1: Introduction 3• Databa
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Chapter 2: Licensing 7When you run
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Chapter 2: Licensing 93 Click Activ
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Chapter 2: Licensing 11Running the
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Page 117 and 118: 109Configuring the Remote Control C
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Avalanche Services 197Avalanche Ser
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Port Information 199Port Informatio
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Port Information 201Usage Port Type
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Wavelink Contact Information 203Wav
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Avalanche User Guide - Wavelink

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