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Concessionary Travel Pass and Metro Gold Card - TravelNorthEast ...

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<strong>Concessionary</strong> <strong>Travel</strong>Nexus <strong>Travel</strong>ShopsConveniently located in key <strong>Metro</strong> <strong>and</strong> busconcourse areas, <strong>Travel</strong>Shops are open 6days a week.Buy tickets, check times, pick up leaflets <strong>and</strong>even book a short break; our friendly staff arealways happy to help.Nexus <strong>Travel</strong>Shops can be found at: Central Station <strong>Metro</strong> station Gateshead Interchange Haymarket <strong>Metro</strong> station Heworth Interchange Four Lane Ends Interchange <strong>Metro</strong>Centre Monument <strong>Metro</strong> station North Shields <strong>Metro</strong> station Park Lane Interchange South Shields 34-36 Fowler StreetFrom April 08<strong>Concessionary</strong> <strong>Travel</strong> <strong>Pass</strong><strong>and</strong> <strong>Metro</strong> <strong>Gold</strong> <strong>Card</strong>For Tyne <strong>and</strong> Wear residents aged60 <strong>and</strong> overNEW - free travel on busesthroughout Engl<strong>and</strong><strong>Travel</strong>ine<strong>Travel</strong>ine is a national servicewhich provides impartialplanning information for allpublic transport services.www.nexus.org.ukThis information is available in large print,alternative formats <strong>and</strong> other languages onrequest T: 0191 203 3333 or emailmarketing@nexus.org.ukInformation correct at time of print.public transport info0871 200 22 33north east


Your <strong>Concessionary</strong> <strong>Travel</strong> SchemeIf you are aged 60 or over, live in Tyne <strong>and</strong>Wear <strong>and</strong> have a <strong>Concessionary</strong> <strong>Travel</strong> <strong>Pass</strong>,you can travel on buses in Engl<strong>and</strong> for free.<strong>Concessionary</strong> <strong>Travel</strong> <strong>Pass</strong>es are free of charge;all you need to do is fill in the application format the back of this leaflet <strong>and</strong> follow theinstructions on how to apply for your travelpass.<strong>Metro</strong> journeys are not free of charge but youcan avoid paying full fares by buying an annual<strong>Metro</strong> <strong>Gold</strong> <strong>Card</strong>. <strong>Metro</strong> <strong>Gold</strong> <strong>Card</strong>s cost just£12 a year; just tick the box on the applicationform at the back of this leaflet.Your questions answeredHow about the Shields Ferry?A trip on the ferry from 9.30am Monday toFriday, all day at weekends <strong>and</strong> on publicholidays is 50p when you show your<strong>Concessionary</strong> <strong>Travel</strong> <strong>Pass</strong>.What about Northern Rail servicesbetween Newcastle <strong>and</strong>Sunderl<strong>and</strong>?<strong>Travel</strong> on this Northern Rail service from9.30am Monday to Friday <strong>and</strong> all day atweekends <strong>and</strong> on public holidays is only freewith the <strong>Metro</strong> <strong>Gold</strong> <strong>Card</strong>. There is nodiscounted fare on this Northern Rail servicewithout the <strong>Metro</strong> <strong>Gold</strong> <strong>Card</strong>.Is bus travel free for the over 60s?Yes, if you have a <strong>Concessionary</strong> <strong>Travel</strong> <strong>Pass</strong>,you can travel free of charge in Tyne <strong>and</strong> Wearfrom 9.30am Monday to Friday <strong>and</strong> all day atweekends <strong>and</strong> on public holidays.You can also travel free anywhere else inEngl<strong>and</strong> on local buses, between 9.30am <strong>and</strong>11.00pm Monday to Friday <strong>and</strong> all day atweekends <strong>and</strong> on public holidays.What about <strong>Metro</strong>?<strong>Travel</strong> on <strong>Metro</strong> from 9.30am Monday to Friday<strong>and</strong> all day at weekends <strong>and</strong> on public holidaysis just £12 for a whole year but only if you havea <strong>Metro</strong> <strong>Gold</strong> <strong>Card</strong>. There are no discountedfares for <strong>Concessionary</strong> <strong>Travel</strong> <strong>Pass</strong> holders.Apply for your <strong>Metro</strong> <strong>Gold</strong> <strong>Card</strong> using theapplication form in this leaflet.Is it the same for Northern Railservices between Newcastle <strong>and</strong><strong>Metro</strong>Centre/Blaydon?No, travel on this Northern Rail service from9.30am Monday to Friday, all day at weekends<strong>and</strong> on public holidays is 50p with your<strong>Concessionary</strong> <strong>Travel</strong> <strong>Pass</strong>.Can I travel free of charge to earlymorning hospital appointments?Yes, if you need to travel before 9.30am inorder to get to a hospital appointment, justshow your hospital appointment card or letterwith your CT <strong>Pass</strong> when requested.Please note that this only applies to journeysstarting in Tyne <strong>and</strong> Wear.


<strong>Concessionary</strong> <strong>Travel</strong> applicationI am a Tyne <strong>and</strong> Wear resident aged 60+,applying - (please tick all that apply)for my first CT <strong>Pass</strong>for my first <strong>Metro</strong> <strong>Gold</strong> <strong>Card</strong>for a replacement CT <strong>Pass</strong>for a replacement <strong>Metro</strong> <strong>Gold</strong> <strong>Card</strong>to renew my CT <strong>Pass</strong>to renew my <strong>Metro</strong> <strong>Gold</strong> <strong>Card</strong>Title (Mr/Mrs/Miss etc)SurnameForename(s)Date of birthAddressTelephone numberFirst line of previous addressRenewals/replacements - existing pass number(if known)I declare that the above details are correct <strong>and</strong>that I will use the pass in accordance with theconditions which I have read <strong>and</strong> understood.SignatureFor office use only<strong>Pass</strong> number(Staff initials)PostcodeHave you providedIf applying for first CT passA passport photo, with your namewritten on the back.If applying for first CT passProof of age - photocopy if posting,original if via a <strong>Travel</strong>ShopIf applying for first CT passProof of address - photocopy ifposting, original if via a <strong>Travel</strong>ShopIf applying for replacementCT <strong>Pass</strong> OR <strong>Metro</strong> <strong>Gold</strong> <strong>Card</strong>£3 cheque or postal order madepayable to Nexus if posting; cashpayments at <strong>Travel</strong>Shops onlyIf applying for replacementCT <strong>Pass</strong> AND <strong>Metro</strong> <strong>Gold</strong> <strong>Card</strong>£6 cheque or postal order madepayable to Nexus if posting; cashpayments at <strong>Travel</strong>Shops onlyIf renewing or applying forfirst <strong>Metro</strong> <strong>Gold</strong> <strong>Card</strong>£12 cheque or postal order madepayable to Nexus if posting; cash ifvia a <strong>Travel</strong>ShopAll applicantsA stamped self-addressed envelopeFor office use onlyPayment received by(Staff initials) Staffuseonly


Where do I send my application to?Either h<strong>and</strong> it in at any Nexus <strong>Travel</strong>Shop orpost it to us at -<strong>Concessionary</strong> <strong>Travel</strong> BureauNexusNexus HouseSt James BoulevardNewcastle upon TyneNE1 4AXIf you have any questions about applying foryour pass, or the <strong>Concessionary</strong> <strong>Travel</strong> scheme,please call 0191 203 3434.I've lost my pass - what do I do?If you think you lost your pass while usingpublic transport, please contact the appropriateoperator. Call <strong>Travel</strong>ine on 0871 200 22 33 ifyou are unsure which operator's service youwere on.If the operator has not found your pass, you willneed to complete this application form.A replacement <strong>Concessionary</strong> <strong>Travel</strong> <strong>Pass</strong> or<strong>Gold</strong> <strong>Card</strong> cost £3 each.You will need to send us the following: Completed application form. A stamped self-addressed envelope. £3 if you have lost your <strong>Concessionary</strong><strong>Travel</strong> <strong>Pass</strong> or <strong>Metro</strong> <strong>Gold</strong> <strong>Card</strong>, £6 if youhave lost both your <strong>Concessionary</strong> <strong>Travel</strong> <strong>Pass</strong><strong>and</strong> <strong>Metro</strong> <strong>Gold</strong> <strong>Card</strong> (cheque or postalorder made payable to Nexus if posting, cashcan be paid at any <strong>Travel</strong>Shop).The Tyne <strong>and</strong> Wear <strong>Concessionary</strong> <strong>Travel</strong> schemeis financed by the <strong>Pass</strong>enger Transport Authority<strong>and</strong> administered by Nexus in conjunction withyour Local Authority.My pass is about to run out - howdo I renew it?You can renew your pass during the month thatit runs out or in the month before that. You willneed to complete this application form. There isno charge for renewing your <strong>Concessionary</strong><strong>Travel</strong> <strong>Pass</strong>. You do not need to send in yourcurrent or expired CT <strong>Pass</strong> when you renew it.You will need to send us the following: Completed application form. A stamped self-addressed envelope.Conditions of use1 All <strong>Concessionary</strong> <strong>Travel</strong> <strong>Pass</strong>es <strong>and</strong> <strong>Gold</strong><strong>Card</strong>s remain the property of Nexus <strong>and</strong> willbe withdrawn if misused.2 <strong>Concessionary</strong> <strong>Travel</strong> <strong>Pass</strong>es <strong>and</strong> <strong>Gold</strong><strong>Card</strong>s are not transferable <strong>and</strong> can only beused by the person named <strong>and</strong> shown on thepass.3 For journeys on the ferry, <strong>and</strong> rail betweenNewcastle - <strong>Metro</strong>Centre/Blaydon, you will berequired to purchase a ticket to use with your<strong>Concessionary</strong> <strong>Travel</strong> <strong>Pass</strong>4 For journeys on <strong>Metro</strong>, or on Northern Railservices between Newcastle <strong>and</strong> Sunderl<strong>and</strong>,you will be required to purchase a full adultticket if you do not have a valid <strong>Gold</strong> <strong>Card</strong>.5 <strong>Concessionary</strong> <strong>Travel</strong> <strong>Pass</strong>es can only be usedfor travel on specified local public transportservices within Tyne <strong>and</strong> Wear.6 Notwithst<strong>and</strong>ing the above, the passholder issubject to the General Conditions of Carriage<strong>and</strong> passenger regulations of theparticipating operators.

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