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Fax transferAlternative voice/fax transferGPRSGPRS InternetMMSBroadband internetThis service enables fax transfer from computer to fax,using the mobile handset as a modemThis service provides the user with the possibility to usevoice services and transfer to fax at the same time, using themobile device as a modem without interrupting the voiceconnection, and with an option to go back to the voiceconnectionUnlimited access to Internet (WAP/WWW sites) via themobile handset, using the GPRS/EDGE service (GeneralPacket Radio service/ Enhanced Data rates for GSMSEvolution). This service enables larger speed for datatransfer, sending and receiving multimedia messages.MMS sending and receiving messages which contain datain different formats – colour photographs, tones, melodies,video clipsFast mobile internet provided thru 3G network of T-MobileMK with multi faster data transfer compared with internetaccess using GPRS/EDGE technology

Supplementary servicesSUPPLEMENTARY SERVICESCall divert – unconditionalCall divert – no replyCall divert – when busySERVICE DESCRIPTIONCall diverting towards any mobile or fix number or towards the Maily – Voicemail depending on the customer’s needsCall divert – not reachableCall waitingCall holdBAOC – Barring of All Outgoing CallsBOIC – Barring of all Outgoing InternationalCallsBOIEXH – Barring of all Outgoing Internationalcalls when roaming Except for those directedto the Home PLMNBAIC – Barring of All Incoming CallsBICRO – Barring of all Incoming Calls whenRoaming Outside the home PLMNConference callAdvice of chargeCLIP – Calling Line Identification PresentationCLIR - Calling Line Identification RestrictionSOCLIR - Subscription Option Calling LineIdentification RestrictionSOCLIP - Subscription Option Calling LineIdentification PresentationWhen receiving a second call during an ongoing call, the subscriber receivesa sound signal of the new incoming call.The ongoing call may be placed on hold in order to establish connection withthe second call and after ending it, the subscriber can return to the first callThese services enable barring of outgoing or incoming calls, depending onthe subscriber’s needsThis service enables simultaneous voice connection with maximum 6subscribersThis service shows tariff data for voice in national traffic by pre implementingparameters on the mobile phone. It is used informatively.The handset’s screen displays the number called by the subscriberThe subscriber initiating the call restricts his/her number to be shown on thecalling party’s device screenThis function defines how the “Calling line subscription” function shall beapplied. The number display may be permanently restricted, restricted andrevealed in specific cases or permanently revealed and restricted in specificcasesThis service enables the subscriber to see all calling numbers, includingthose who with active “Calling line restriction” service

Other servicesOTHER SERVICESRoamingDetail monthly statusDetail listing on requestPre-paid account top-upAccount controlGolden numberChange of numberChange of SIM cardSIM de-blockingChange of ownershipTemporary disconnection upon thesubscriber’s requestMy circleBarring of personal data processingCompassSERVICE DESCRIPTIONA possibility to use mobile services when the subscriber is abroadDetailed listing of realised traffic for the period encompassed with amonthly invoice (service available only for post paid subscribers’lines)One-time detailed listing of realised traffic for some period issuedupon the subscriber’s request (service available only for post paidsubscribers’ lines)Service via which pre-paid subscribers may recharge their pre-paidaccount - 1234A service enabling subscribers to check their account condition bycalling 1235The subscriber can select an MSISDN (calling number) from a list ofspecified MSISDN numbers (service available only for post paidsubscribers’ lines)The subscriber may request change of his/her subscriber number(service available only for post paid subscribers’ lines)The subscriber may request change of SIM cardThe subscriber may request de-blocking of a blocked SIM cardThe subscriber may transfer ownership of subscriber’s line toanother person with mutual agreement (service available only forpost paid subscribers’ lines)The subscriber may request temporary disconnection of thesubscriber’s line once per year for the period not longer than 6monthsWith My Circle, pre-paid subscribers may talk and send SMSmessages for discounted prices towards: 3 numbers from the T-Mobile network or 2 numbers from the T-Mobile network and 1 number fromthe fix networkNumber changes in My Circle may be done once in 30 days.With My Circle, post-paid subscribers may talk and send SMSmessages for discounted prices towards: 4 numbers from the T-Mobile network or 3 numbers from the T-Mobile network and 1 number fromthe Fix networkNumber changes in My Circle may be done once in 30 days.Service that enables providing or cancelling consent for processingsubscribers’ personal data for receiving info on new offers andpromotionsThis service provides a display of some short information on thesubscriber’s mobile handset screen – the name of the town in whichthe subscriber is at the moment, either in the domestic network or

eRechargeTandemHot SpotSMS2e-mailMy T-MobileSMS Account enquiry serviceSMS Invoice informationSMS bank account informationSMS control on Account enquiryOriginating calls when roamingNumber portabilityMigration prepaid to postpaidPremium rate serviceswhen roaming.Subscribers may recharge their or another subscriber’s prepaidaccount, by purchasing е-voucher of different values: 100, 150, 200,250, 300, 590, 900 and 2000 MKD inclusive VAT. The service isused in more than 2000 point of sales in the Republic and through T-Mobile Diners club.Post-paid subscribers may activate up to three tandem lines onto onemonthly subscription. All subscribers of the tandem service fall withinone tariff model with the bearer of the subscriber contract (serviceavailable only for post paid subscribers’ lines)Hot Spot is a public WLAN (Wireless Local Area Network) serviceoffering wireless internet at high speedsSMS2e-mail is a service that enables subscribers to alsocommunicate with Internet users, i.e. it provides conversion of a sentSMS message from the mobile device in an e-mail message and thensending it to an e-mail addressMy T-Mobile is part of the T-Mobile web page which enables easieraccess to needed T-Mobile services offering a complete overviewand control over the subscriber’s T-Mobile profileThe service enables receiving information regarding the currentsituation of the account during the current month via SMSThe service enables receiving information for the last invoice statusvia SMSThis service provides an SMS information on the current subscriber’sbank account conditionThis service enables control of limit for another subscriber’s line(service available only for post paid subscribers’ lines)A service enabling incoming traffic when roaming by selecting:*123*…A service enabling portability of national subscriber number due tooperator changeA service enabling migration of national subscriber prepaid numberto post paid tariff within the own networkServices available for all subscribers with the same cost,independently of the tariff model:- SMS- Monthly subscription to SMS- IVR- MMS- Televoting- Mobile payment- Downloads - pictures, music, games- Donations- ChatSMS- FlertSMS- t-zones

Other traffic- WEB ShopCalls towards Contact CenterServices from the numbering serial 05xxServices from the numbering serial 08xx

Fix TelephonyBasic servicesBASIC SERVICESTelephony (incoming and outgoing calls)Video calls (incoming and outgoing)Voice - Emergency callsVoice – Special servicesSMSMMSBroadband internetSERVICE DESCRIPTIONA standard telephony service enabling voice transfer via amobile handsetThe service enables simultaneously transfer of voice andvideo signal via mobile handset that supports 3GtechnologyPolice - 192Fire brigade - 193Ambulance - 194Info and Alert Centre - 195Auto Moto Association of Macedonia - 196Customs Directorate - 197Ministry of Finance – Public revenues office - 198Ministry of Internal affairs - 199The Short Message Service (SMS) enables sending andreceiving short text messages of up to 160 characters via amobile handsetMMS (Multimedia Messages) sending and receiving MMSmessages via fix handsetThe service enables fast data transfer on fix locations thru3G network of T-Mobile MK

Supplementary servicesSUPPLEMENTARY SERVICESCall divert – unconditionalCall divert – no replyCall divert – when busySERVICE DESCRIPTIONCall diverting towards any mobile or fix number or towards the Maily – Voicemail depending on the customer’s needsCall divert – not reachableCall waitingCall holdBAOC – Barring of All Outgoing CallsBOIC – Barring of all Outgoing InternationalCallsBAIC – Barring of All Incoming CallsConference call (only for fix telephony)CLIP – Calling Line Identification PresentationCLIR - Calling Line Identification RestrictionSOCLIR - Subscription Option Calling LineIdentification RestrictionRestriction on all outgoing calls except localtrafficRestriction on all outgoing calls except localand national trafficWhen receiving a second call during an ongoing call, the subscriber receivesa sound signal of the new incoming call.The ongoing call may be placed on hold in order to establish connection withthe second call and after ending it, the subscriber can return to the first callThese services enable barring of outgoing or incoming calls, depending onthe subscriber’s needsThis service enables simultaneous voice connection with maximum 6subscribersThe handset’s screen displays the number called by the subscriberThe subscriber initiating the call restricts his/her number to be shown on thecalling party’s device screenThis function defines how the “Calling line subscription” function shall beapplied. The number display may be permanently restricted, restricted andrevealed in specific cases or permanently revealed and restricted in specificcasesRestriction on all outgoing calls except for local traffic in the samegeographical numbering zoneRestriction on all outgoing calls except for local and national traffic in thedifferent geographical numbering zone

Other servicesOTHER SERVICESDetail monthly statusDetail listing on requestGolden numberChange of numberChange of SIM cardSIM de-blockingBarring of personal data processingChange of ownershipTemporary disconnection upon thesubscriber’s requestNumber portabilityOther trafficSERVICE DESCRIPTIONDetailed listing of realised traffic for the period encompassed with amonthly invoice (service available only for post paid subscribers’lines)One-time detailed listing of realised traffic for some period issuedupon the subscriber’s request (service available only for post paidsubscribers’ lines)The subscriber can select an MSISDN (calling number) from a list ofspecified MSISDN numbers (service available only for post paidsubscribers’ lines)The subscriber may request change of his/her subscriber number(service available only for post paid subscribers’ lines)The subscriber may request change of SIM cardThe subscriber may request de-blocking of a blocked SIM cardIt is a service that enables providing or cancelling consent forprocessing subscribers’ personal data for receiving info on newoffers and promotionsThe subscriber may transfer ownership of subscriber’s line toanother person with mutual agreement (service available only forpost paid subscribers’ lines)The subscriber may request temporary disconnection of thesubscriber’s line once per year for the period not longer than 6monthsA service enabling portability of national subscriber number due tooperator changeCalls towards Contact Center