Making Car Sharing and Car Clubs Work - Case ... - The Civil Service
Making Car Sharing and Car Clubs Work - Case ... - The Civil Service
Making Car Sharing and Car Clubs Work - Case ... - The Civil Service
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MAKING CAR SHARING AND CAR CLUBS WORKCASE STUDY SUMMARIES7 LAND-ROVER (GAYDON SITE)General Background7.1 L<strong>and</strong> Rover is located at Gaydon, near Junction 12 of the M40. <strong>The</strong> site is shared withAston Martin <strong>and</strong> Jaguar. It is in a rural area, <strong>and</strong> was established in 1993 (when staff weretransferred from the Canley site in Coventry, followed shortly afterwards with a migration ofstaff from Solihull). From the outset, L<strong>and</strong> Rover worked closely with Warwickshire CountyCouncil on the issues associated with transferring staff, <strong>and</strong> developed transportationsolutions in response. A staff transport strategy was formally adopted in 1996, <strong>and</strong> the sitecontinues to be the subject of a Section 106 Agreement specifying transport improvements<strong>and</strong> travel targets.7.2 <strong>The</strong> site has approximately 4,300 employees, of which 80% are office based with PC access<strong>and</strong> are involved in administration, design, marketing <strong>and</strong> sales. Around 800 are classed asworkshop support engineers / testers.Operating Structure7.3 <strong>The</strong> scheme currently operates using 234car Technology, enabling staff to access the carshare database through any internet connection (either through work PC’s / terminal, or fromhome / remotely). This has been operating since December 2003, before that a paperbased matching system was used. As a result of Ford’s desire to implement car sharing(Ford acquired L<strong>and</strong> Rover in July 2000), they worked with Bristol University to assist in thedevelopment of the 234car software to ensure it met their wider needs.7.4 Staff accessing the 234car website register basic details on their trip requirements <strong>and</strong> travelpreferences (for example, sharing with smokers, single sex groups). It also asks the userwhat level of personal information they wish to share with other users (for example, e-mailaddress / telephone details). In most cases, matching is done by e-mail, with automaticmessages sent to potential partners, for them to respond as appropriate.7.5 Despite the supporting technology, the approach requires a part time support person tomanage the system, <strong>and</strong> prepare the supporting marketing / promotional material.Impact <strong>and</strong> Effectiveness7.6 <strong>The</strong> scheme has had a positive effect on the level of car sharing, as shown in the modal splitfigures below:Final V1.1, Dec. 2004 - 46 -