TruVision DVR 60 User Manual - Interlogix

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15BChapter 16: Configuring the DVR settings4. To view more detail information about a particular log entry, select the entryand click Details.5. If available, you can also view the associated video to the selected log entryby clicking Play.Exporting log filesLog files can also be exported onto a USB device.To export log files:1. Connect a USB device to the DVR.2. Go to the View Log screen, enter search parameters, and then click Search.3. Select the log file to export, and then click Export.4. This takes you to the Log Search Export screen, shown in the figure below.5. Click Export to export log onto USB device.The exported file is named according to the time it was exported (i.e.tvr60.20100616.txt).6. Click Cancel to exit the menu.128 TruVision DVR 60 User Manual
Appendix ATroubleshootingPlace the TVR 60 in well-ventilated space so that it operates within the allowedrange of temperature and humidity as in specification.If the circuit board is wet, dust on circuit board can cause a short circuit. Thecircuit board, plug and socket, housing fan and housing should be cleaned bybrushing regularly.Table 22: Troubleshooting FAQsFailureWhy does the DVR make abeeping sound after booting?Why does the DVR not responsivewhen using the remote control?Why can the DVR not control thePTZ dome camera through theRS-485 port?Possible reasons and actions to takeThe booting sound may be due to:1. There is no HDD present in the DVR.2. The HDD has not been initialized. See “Using the Setup Wizard” onpage 19.3. The HDD is defective. Please contact your local supplier.If the DVR not responsive when using the remote control and you haveread through the section “Using the IR remote control” on page 26,please check:1. Check that the batteries are installed correctly in the remote control.2. Check the remaining charge in the batteries.3. Check that the remote control sensor is not covered.4. Check the address setup in the DVR.If the PTZ dome camera does not respond:1. Check that the RS-485 cable is properly connected andundamaged.2. Check that the correct type of camera dome decoder is being used.3. Check that the camera dome parameters are correct.4. Check that the address bit configuration of the camera domedecoder is correct.5. Ensure that the main board RS-485 interface is not damaged. Ifdamaged, please contact your local supplier.TruVision DVR 60 User Manual 129
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