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New Contenders in the Editorial Systems Market - Impressed

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<strong>Editorial</strong> <strong>Systems</strong><br />

about 6,000 seats worldwide, configured with systems<br />

from CCI, Scoop, Enator and o<strong>the</strong>rs. In <strong>the</strong> U.S., where<br />

Tansa has reseller agreements with AMC (Atex), Saxotech<br />

and Unisys, it has six customers (all us<strong>in</strong>g Saxotech<br />

systems). Its new U.S. office is <strong>in</strong> Lakewood<br />

Ranch, Fla. The director of operations is Robert Laszlo,<br />

formerly with Saxotech.<br />

Conclusion: <strong>Editorial</strong> System <strong>Market</strong><br />

<strong>in</strong> Transition<br />

For most of <strong>the</strong> history of electronic magaz<strong>in</strong>e production,<br />

shopp<strong>in</strong>g for an editorial system hasn’t <strong>in</strong>volved<br />

very many choices. The market has been dom<strong>in</strong>ated by<br />

two dynasties. First <strong>the</strong>re was Atex, which parlayed its<br />

early work with U.S. <strong>New</strong>s & World Report <strong>in</strong>to a<br />

boom<strong>in</strong>g bus<strong>in</strong>ess serv<strong>in</strong>g more than 700 customers<br />

produc<strong>in</strong>g an impressive array of magaz<strong>in</strong>e titles, as<br />

well as newspapers. But when Atex failed to adapt to<br />

desktop technology <strong>in</strong> <strong>the</strong> 1980s, its empire started to<br />

crumble as customers want<strong>in</strong>g new technology slowly<br />

drifted elsewhere. (Atex reports that 10 of <strong>the</strong> old J-11<br />

systems are still <strong>in</strong> use.)<br />

As Atex’s market slipped away, <strong>the</strong>re were many<br />

alternatives for newspaper customers, but <strong>the</strong>re<br />

weren’t many suppliers target<strong>in</strong>g magaz<strong>in</strong>es, which<br />

opened <strong>the</strong> way for Quark to extend its l<strong>in</strong>e from <strong>the</strong><br />

s<strong>in</strong>gle-user Xpress product to <strong>the</strong> multiterm<strong>in</strong>al Quark<br />

Publish<strong>in</strong>g System. Quark, which offered <strong>the</strong> attraction<br />

of a status-based workflow feed<strong>in</strong>g <strong>the</strong> familiar Xpress<br />

pag<strong>in</strong>ation eng<strong>in</strong>e, built up its own dynasty that rivaled<br />

For most of <strong>the</strong> history of electronic magaz<strong>in</strong>e<br />

production, shopp<strong>in</strong>g for an editorial system<br />

hasn’t <strong>in</strong>volved very many choices.<br />

Atex’s <strong>in</strong> number of systems <strong>in</strong> use.<br />

Twelve years after <strong>the</strong> launch of <strong>the</strong> Quark system<br />

(renamed QPS Classic), <strong>the</strong> <strong>in</strong>dustry appears ready for<br />

ano<strong>the</strong>r transition. Not unlike Atex, Quark has jeopardized<br />

its position by rely<strong>in</strong>g far too long on old technology.<br />

In fact, <strong>the</strong> “new” QPS Classic 3 still looks a<br />

lot like earlier QPS systems with its proprietary database,<br />

its lack of a browser <strong>in</strong>terface for reporters and<br />

o<strong>the</strong>r personnel, and its <strong>in</strong>ability to communicate data<br />

easily with <strong>the</strong> outside world.<br />

Quark has an answer to most of <strong>the</strong> shortcom<strong>in</strong>gs<br />

of QPS Classic <strong>in</strong> its “upgrade” system, QPS Enterprise,<br />

which is based on newer technology but has a<br />

price tag to match its Enterprise label. So far, very few<br />

customers have chosen to upgrade QPS Classic systems<br />

to <strong>the</strong> Enterprise level. (Quark decl<strong>in</strong>es to disclose <strong>the</strong><br />

number of Enterprise customers it has.)<br />

Why can’t Quark update its architecture with a<br />

“new-generation” QPS Classic to compete with <strong>the</strong><br />

new breed of systems of today? Maybe it can. And<br />

maybe it is already do<strong>in</strong>g so. At least, Quark reportedly<br />

has ano<strong>the</strong>r alternative on <strong>the</strong> draw<strong>in</strong>g board, <strong>the</strong><br />

QPS Plus midlevel system mentioned two years ago as<br />

part of <strong>the</strong> company’s overall strategy. However, until<br />

Quark discloses a launch schedule and <strong>the</strong> system’s<br />

specifications, <strong>the</strong> <strong>in</strong>dustry will rema<strong>in</strong> skeptical. As<br />

one <strong>in</strong>tegrator told us, “Quark has been sp<strong>in</strong>n<strong>in</strong>g this<br />

for two years now… They could build it, but who<br />

would buy it?… And it would severely undercut <strong>the</strong>ir<br />

new flagship product, QPS Enterprise, so why would<br />

<strong>the</strong>y bo<strong>the</strong>r?”<br />

Meanwhile, time is be<strong>in</strong>g lost now that Modulo,<br />

Woodw<strong>in</strong>g and o<strong>the</strong>rs have attractive products to offer<br />

to QPS owners desperate for an upgrade, as well as to<br />

o<strong>the</strong>r customers.<br />

InDesign: <strong>the</strong> o<strong>the</strong>r issue. Although QPS Classic’s outdated<br />

architecture has presented companies such as<br />

Modulo, Softcare, Van Gennep, Baseview and Woodw<strong>in</strong>g<br />

with great opportunities, <strong>the</strong>re is ano<strong>the</strong>r issue<br />

fac<strong>in</strong>g Quark: <strong>the</strong> fact that nearly every multiuser system<br />

marketed for magaz<strong>in</strong>e or newspaper use offers<br />

InCopy and InDesign ei<strong>the</strong>r as <strong>the</strong> only choice or as an<br />

alternative to CopyDesk and Xpress. S<strong>in</strong>ce it’s difficult<br />

to imag<strong>in</strong>e Quark support<strong>in</strong>g InDesign, Quark faces<br />

<strong>the</strong> unenviable task of try<strong>in</strong>g to conv<strong>in</strong>ce its customers<br />

that all <strong>the</strong>y need are CopyDesk and Xpress.<br />

Who will have <strong>the</strong> next dynasty? With new systems<br />

on <strong>the</strong> market and be<strong>in</strong>g put <strong>in</strong>to production use, and<br />

with additional suppliers eagerly eye<strong>in</strong>g <strong>the</strong> QPS<br />

upgrade market, will any of <strong>the</strong>se modern systems ga<strong>in</strong><br />

<strong>the</strong> upper hand and build <strong>the</strong> next dynasty? Or will a<br />

few suppliers divide <strong>the</strong> market <strong>in</strong> much <strong>the</strong> way that<br />

<strong>the</strong> newspaper market has been split among myriad<br />

suppliers?<br />

It’s too soon to make a prediction, but Modulo and<br />

Woodw<strong>in</strong>g have brought new options to <strong>the</strong> market,<br />

with important strengths.<br />

Modulo has some key advantages, <strong>in</strong>clud<strong>in</strong>g its<br />

long experience with <strong>the</strong> QPS base, which provides a<br />

good entrée for reach<strong>in</strong>g new prospects, and its ability<br />

to offer QPS customers <strong>the</strong> choice of Xpress or InDesign,<br />

which allows <strong>the</strong>m to start with a Quark system<br />

and ease <strong>in</strong>to InDesign later. Modulo also has its deal<br />

with Quasar for <strong>in</strong>teractive remote composition,<br />

among o<strong>the</strong>r capabilities, which hasn’t been demonstrated<br />

publicly yet but might turn out to be significant.<br />

Woodw<strong>in</strong>g, which has already recouped much of<br />

its development costs through sales of Smart Connection<br />

Light and Pro systems, has a huge price advantage<br />

and an architecture that supports an ease of customization<br />

that will appeal to certa<strong>in</strong> customers. Woodw<strong>in</strong>g<br />

also has a unique system for remote composition us<strong>in</strong>g<br />

actual InDesign files. Also to its advantage is its long<br />

experience work<strong>in</strong>g with Adobe software.<br />

The accompany<strong>in</strong>g table shows <strong>the</strong> key features of<br />

<strong>the</strong>se new systems as well as o<strong>the</strong>r competitors <strong>in</strong> <strong>the</strong><br />

magaz<strong>in</strong>e market.<br />

22 October 6, 2004 • The Seybold Report • Analyz<strong>in</strong>g Publish<strong>in</strong>g Technologies

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