Tariff Guide - Daisy Distribution

BUSINESS ROAMING DATA BUNDLESBUSINESS WORLD TRAVELLERBusiness roaming data bundlesTermLine Rental(ex VAT)Out of bundle ratesBusiness World TravellerRest of the worldTermLine Rental(ex VAT)AllowanceEurope 20MB 30 day rolling £20.00Europe 100MB 30 day rolling £50.00Europe 200MB 30 day rolling £90.00Europe 10MB 12 months £8.50Europe 500MB UK data and 20MB Roaming 12 months £22.00Global 20MB 30 day rolling £50.00Global 100MB 30 day rolling £120.00Global 200MB 30 day rolling £135.00Global 10MB 12 months £25.00Global 500MB UK data and 20MB Roaming 12 months £30.00These can not be added to BIS/BES plansDATA ROAMING DAILYUK data rates£5 for 250MB, repeated up tofour times to a maximum of1GB. Any data used after this1GB will be charged at 80pper MB.For full out of bundle ratesplease visitwww.orange.co.uk/busniessBusiness World Traveller 12 months £5.00Out of bundle rates - Zones 1 and 2 = £0.58 per MB - Rest of the world = £5.50 per MB.ORANGE BUSINESS TRAVEL ZONESZoneZone 1Zone 2Zone 3Countries includedGuernsey, Jersey, Republic of Ireland, Isle of Man20% off all calls made or received in Zones 1, 2 and 5 (EU, USA and Canada) and10% of all calls made and received elsewhereAndorra, Austria, Belgium, Bulgaria, Cyprus (South), Czech Republic, Denmark, Estonia, Finland (including Aland Islands), France(including French Guiana, Guadeloupe, Martinique and Reunion), Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Latvia,Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal (including Azores andMadeira), Romania, San Marino, Slovakia, Slovenia, Spain (including Canary Islands, Ceuta and Melilla), Sweden, Switzerland,Vatican City (Italy)Albania, Belarus, Bosnia and Herzegovina, Croatia, Cyprus North, Faroes, Georgia, Israel (including Palestine), Macedonia,Montenegro, Serbia, Turkey Ukraine,Albania, Belarus, Bosnia, Croatia, Cyprus North, Georgia, Macedonia, Ukraine, Serbia,Montenegro, Israel, Palestine, Turkey, Faroe IslandsBundleTermLine Rental(ex VAT)AllowanceEU Data Roaming Daily 30MB Daily £2.50 30MB to be used in zones 1 and 2EU Data Roaming Daily 50MB Daily £7.00 50MB to be used in zones 1 and 2World Select daily data 30MB Daily £5.50ROW daily data 30MB Daily £7.50ROW Plus daily data 30MB Daily £12.5030MB to be used in: Armenia, Australia, China, Columbia, Croatia, Ecuador, Israel,Mexico, Peru, Russia, Turkey, USA.30MB to be used in: Botswana, Dominican Republic, Egypt, Honduras, Iceland, India,Indonesia, Ivory Coast, Macedonia, Malaysia, Monserrat, Montenegro, New Zealand,Nigeria, Saudi Arabia, Senegal, Singapore, Sri Lanka, Uganda, Zambia.30MB to be used in: Canada, Caribbean, Gabon, Greenland, Guyana, Hong Kong,Morocco, Netherland Antillies, South Africa, South Korea, Tanzania, Thailand,Ukraine, Venezuela.Zone 4Zone 5Zone 6Zone 7100 IDD minutescountries:Australia, Chatham Islands, China, Hong Kong, Japan, Korean Republic (South), Malaysia, New Zealand, Norfolk Island, Singapore,South Africa, ThailandCanada, USABahrain, Egypt, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, UAEAll other countries where we have roaming agreementsIreland, France, Malta, Spain, Austria, Germany, Netherlands, Sweden, Belgium, Greece, Norway, Switzerland, Cyprus, Iceland,Poland, Canada, Denmark, Italy, Portugal, USA, Finland, Luxembourg and Romania.Roaming Cash BundlesBundlesLine Rental(ex VAT)Connects toBenefitOut of bundle rates - EU: £0.58 per MB (16MB EU data limit will not apply) - ROW: £5.50 per MB. Bundles expire at midnight local time. Bundles do not rollover.The customer is only charged when they use data abroad. Only one data roaming bundle is allowed on an account at any one time.BUSINESS EUROPE TRAVELLERVoice cashbundles*£100.00 Leader to share across account £110 credit to spend on roaming (effectively a 10% discount)£1000.00 Leader to share across account £1150 credit to spend on roaming (effectively a 15% discount)£50.00 Single subscriber £55 credit to spend on roaming (effectively a 10% discount)Business Europe Traveller(Zones 1 and 2)TermLine Rental(ex VAT)Business Europe Traveller 30 day rolling £7.00Business Europe Traveller 12 months £4.00*23p to make a call from anywhere in zones 1 and 2 to anywhere in zones 1 and 2 plus back to the UKAllowance23p per minute to make calls to the UK and 1000minutes to receive calls*Data cashbundles**£100.00 Leader to share across account £115 credit to spend on roaming data (effectively a 15% discount)£1000.00 Leader to share across account £1250 credit to spend on roaming data (effectively a 25% discount)£50.00 Single subscriber £55 credit to spend on roaming data (effectively a 10% discount)Only available to 50+ accounts. Bundles have 1 month roll over. Out of bundle usage charged at standard rates. *Bundles can be applied multiple times to reachrequired usage. Not compatible with any other voice roaming offers including ‘calling while’ abroad’ tariff options. All bundles must be held for the term of the contract.**Compatible with any other roaming data bundles. The individual data roaming bundle will be decremented first before shared roaming data bundles. Bundles can beapplied up to the following limits for each account: £1000 - 20 times, £100 - 10 times, £50 - 10 times.EU regulations mean that transferring data in Europe will be limited to 16MB/month. This impacts things like mobile e-mail devices and laptops with mobile broadbandconnections whilst in the EU. This is an automatic opt in so Orange limit all customers unless they opt out of the cap.What does this mean for my customers?Some of your customers use data roaming in the EU and some of them use more than 16MB in a month. If these customers don’t opt out they will be capped. When acustomer data roams in the EU Orange will send them text messages when they reach 8MB and when they are close to the 16MB limit. Once they reach the limit their datawill be cut off unless they contact Orange to opt out. Customers who have chosen to apply a data roaming bundle on their account which provides more than 16MB ofdata will automatically be opted out of this cap.What are the next steps?Customers can opt out of the data cap and most of the customers who use data in the EU will want to opt out as they are not going to want to stop receiving emails ornot use mobile broadband if they are on an important business trip.The decision maker on the account (or a designated 3rd party) can call Orange Business Customer Services to opt out of the cap for individual numbers on the accountor for the account as a whole.Q4 2012 | v1.0 - 04.10.12 | E&OEDaisy Distribution is a trading name of Anglia Telecom Centres Limited36