2011 12 Strategy implementation (b)-participants - Vlerick Public

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Commitment: ‘Management maturity’10 |© Vlerick Leuven Gent Management SchoolCompeting Successfully: Towards Customer Intimacy

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Commitment: ‘Management maturity’10 |© Vlerick Leuven Gent Management SchoolCompeting Successfully: Towards Customer Intimacy

Commitment: ‘Management maturity’M A T U R I T Y L E V E L1STARTDIRECTION & GOAL OPERATIONAL SUPPORT EVALUATION & ORGANIZATIONALSETTING PROCESSES PROCESSES PROCESSES CONTROL PROCESSES BEHAVIOR2LOW3MEDIUM4HIGHCopyright: Vlerick Leuven Gent Management School - Suez Group (Electrabel)11 |© Vlerick Leuven Gent Management SchoolCompeting Successfully: Towards Customer Intimacy

Page 1 and 2: Alignment
Page 9: Commitment Do we have awinning stra
Page 13 and 14: Strategy implementation: alignment

2011 12 Strategy implementation (b)-participants - Vlerick Public

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