Automated Reissues and Refunds - atpco
Automated Reissues and Refunds - atpco
Automated Reissues and Refunds - atpco
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Thanks to ATPCO’s <strong>Automated</strong> <strong>Reissues</strong> <strong>and</strong> <strong>Refunds</strong>, itinerary changes <strong>and</strong> cancellations can beprocessed almost anywhere <strong>and</strong> nearly instantly. No longer will your passengers have to wait on thephone or in long queues at the airport to change their tickets, boosting their overall satisfaction. Ourcomprehensive <strong>and</strong> customizable product will help you simplify a once-complex process <strong>and</strong> saveyour company valuable time <strong>and</strong> money.Product Features Highly customizable reissue <strong>and</strong> refundpolicies Define restrictions, permitted changes orcancellations, <strong>and</strong> associated change/cancellation fees Specify which fares can be used to price thenew itinerary Classify re-pricing restrictions for partiallyflown portions of a fare Processing of virtually any set of ticketreissues <strong>and</strong> refunds H<strong>and</strong>les public <strong>and</strong> private fares, multi-carrier,domestic, international, <strong>and</strong> waiver scenarios Manages all types of tickets: e-tickets, papertickets, manually priced tickets, <strong>and</strong> previouslyreissued ticketsSavings Increase revenue by eliminating re-pricingerrors Accurately apply reissue <strong>and</strong> refund policies<strong>and</strong> charges Consistently collect change fee <strong>and</strong> add/collect amountsEfficiency Process reissues <strong>and</strong> refunds in less than twominutes per transaction Increase productivity with fewer staff needed toh<strong>and</strong>le itinerary changes <strong>and</strong> cancellationsCustomer Satisfaction Process itinerary changes <strong>and</strong> cancellationswith greater speed Decrease waits at ticket counters <strong>and</strong> callcenters Allow passengers to complete itinerarychanges at airport kiosks <strong>and</strong> online withoutagent assistanceMore than 55 percent of the world’s commercial traffic is takingadvantage of <strong>Automated</strong> <strong>Reissues</strong> <strong>and</strong> <strong>Refunds</strong>. Why not join them<strong>and</strong> make the most of this cost-savings opportunity?Contact us today at <strong>Reissues</strong><strong>Refunds</strong>@<strong>atpco</strong>.net to find out moreabout automating your itinerary changes <strong>and</strong> refunds.
North AmericaWashington Dulles International Airport45005 Aviation DriveDulles, VA 20166 USALatin America2332 Galiano Street2nd FloorCoral Gables, FL 33134 USAEurope, Middle East, Africa1 Lampton RoadHounslow, Middlesex TW3 1HYUnited KingdomAsia Pacific30 Raffles Place#23-00 Chevron HouseSingapore 048622
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