No 14 - Journal of Social Informatics / Revista de Informatica Sociala
No 14 - Journal of Social Informatics / Revista de Informatica Sociala No 14 - Journal of Social Informatics / Revista de Informatica Sociala
Sloan’s emphasis has been on the mainstreaming of online learning, rather than on the larger goalsthat institutions must aim for if they are to prosper in the coming economy – namely, thetransformational potential of online practices to deconstruct and re-invent educational practices andchange the financial business model for higher education. Yet many of the market-driven (forprofit)providers have followed the suggestions of Transforming Higher Education, re-aligning andre-engineering their processes, changing business models, and re-shaping practice. They havebecome the innovative, demand-driven segment of the higher education marketplace. It is ourcontention that transformational potential is the real and lasting story about online learning and willbe more widely achieved in the future.FOLLOW THE LEADERS AND THE INNOVATORSNone of this is truly surprising to anyone familiar with the development of online and blendedlearning in U.S. higher education. Online and blended learning are broadly practiced, but are notsufficiently reflected upon, to identify and deploy broad-application insights that can lead to truebreakthrough practices. Such transformations can have implications that go far beyond makingsavings at the course-level – including implications for national productivity, competitiveness andfinancial sustainability of institutions, job creation for graduates and raising students’employability.Online, Blended and e-Learning, Broadly PracticedInitially, most institutions use online learning to replicate their courses and curriculum practices inan online mode, making adjustments for the differences between the nature of online and face-tofaceexperiences. From this initial development phase, they progressively improve and enhance theonline experience and discover the power that blended learning offers, combining online andphysical elements to create more engaging student experiences. Blended learning has become thepreferred mode for many practitioners, enabling institutions to reduce the need for classroom spaceand to change pedagogical practices. Finally, institutional leaders incorporate the lessons learnedfrom online and blended offerings to further enhance all face-to-face instruction with technologyresources and techniques that work. As a result, the balance shifts from face-to-face instruction to“e-learning.” Institutional leaders leverage this range of technology-supported learning offerings toimprove the efficiency and effectiveness of their offerings and to provide learners with a portfolioof choices. Offering a range of instructional choices is especially attractive to adult learners andstudents who are working (the most recent data from our key clients suggests that greater than 70%of full-time enrolled students are working at least part-time).Breakthroughs by Market LeadersUnlike emerging practice elsewhere in the world, the majority of U.S. practitioners have notattempted systematically and systemically to think about themselves as participants in a globalKnowledge Society. Nor have they identified which parts of their activities rely on knowledge towhich competitors also have access; which parts rely on internally-created knowledge; and in whatways they use that knowledge to create outcomes valued by their various audiences. Theseperspectives are necessary to identify ways to unbundle learning, assessment, and certification andre-invent faculty roles. Nor have they attempted to fundamentally change the business model orprice points for learning. For these reasons, looking at the total U.S. population of online learningpractitioners is less instructive than understanding the global leaders and extrapolating theirinnovations into the future, to highlight effects on U.S. competitiveness.By examining the breakthroughs achieved in online learning by today’s current or emerging marketleaders, both in the US and abroad, we can better understand the real story about the potential futureof technology-supported learning in all its settings and permutations. In this paper, we use thebehavior of market leaders and trend-setters to sketch the likely evolutionary paths of online
learning. We also describe how the vast number of mainstream practitioners can positionthemselves to take advantage of this evolution and for success while others, less well-prepared, facethe withering competition to come.WHY HAS ONLINE LEARNING BECOME EVEN MORE STRATEGIC?Up to this point in its development, online learning has been waging a battle of acceptance withfaculty, institutional leaders, and some students. Yet research has shown that online learning hasprogressively come to be regarded as equivalent or even superior in some ways to traditional, faceto-facelearning, especially among 18- to 24-year-old and working adult learners and faculty whowere early adopters.The so-called Great Recession and the American Higher Education Affordability Crisis have raisedthe stakes for online learning not just in the US, but globally. The predictions voiced inTransforming Higher Education and “How to Think about Rising College Costs” have sadly cometo pass: we cannot afford mass higher education using existing models, and students who takecourses built on those models seem at increasing risk of gaining outmoded and low-value skills, sowill not earn enough to repay their student loans. Transformed versions of online, blended and e-learning hold the potential to be essential elements of the re-imagining of American highereducation, post recession, to make it more relevant to societal needs, sustainable worldwide andfinancially worthwhile for students too. Four factors make this so.Addressing the American Affordability CrisisLearners and parents are facing an affordability crisis of unprecedented propositions. In America,the cumulative effect of year-after-year escalating costs of tuition has outstripped the rate ofinflation for 30 years running. Gradually American higher education is becoming a pricey if notunattainable proposition for many potential learners. The current recession, rising unemploymentand collapse of the housing market have reduced the net worth of families and changed theeducational plans of many learners.Community colleges and for-profit educational providers have experienced explosive growth indemand in 2009-2010 as learners turn to more convenient, local, high-value, alternatives to midrankingpublic four-year institutions and private colleges. Some community colleges in especiallystrapped states like California have turned away legions of students this year. Truly transformedlearning, using combinations of online, blended, and e-learning, has the potential to modernizecourse content cheaply and reduce the total cost of achieving competence objectives. They alsocould improve the economic prospects of learners by providing a range and mix of options thatmeet their personal and financial needs.The pages of The Chronicle of Higher Education and Inside Higher Education are peppered withstories of community colleges, in particular, whose leaders are experimenting with increasinglytransformative mixtures of solutions to these challenges.Achieving Financial Sustainability Requires TransformationThe model for funding public institutions is broken, as has been reflected in the diminishing relativelevel of public support for education in general over the past three decades. Community collegesand other public four-year institutions typically experience their greatest enrollment demand at atime when state and local resources decline and jobs for college leavers are hardest to find.Transformed learning can change the business model so that the marginal cost of learning isconsistently reduced to less than the price of tuition, allowing growth to meet demand, even duringrecession. Market leaders have already achieved this goal. This transformed learning must bematched by transformed content, suited to changes in the wider economy. In particular, contentmust do more to help students to apply what they learn (to bridge the “knowledge-action gap”), so
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- Page 10 and 11: THE TRANSITION FROM OLD TO NEW MEDI
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- Page 31 and 32: Transformation Through Online Learn
- Page 33: INTRODUCTIONLeading practitioners a
- Page 37 and 38: Some of these transformations are b
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- Page 47 and 48: Free-Range Open LearningOver time,
- Page 49 and 50: New communities, tools and services
- Page 51 and 52: Embed enterprise-wide predictive an
- Page 53 and 54: In collaboration with Strategic Ini
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learning. We also <strong>de</strong>scribe how the vast number <strong>of</strong> mainstream practitioners can positionthemselves to take advantage <strong>of</strong> this evolution and for success while others, less well-prepared, facethe withering competition to come.WHY HAS ONLINE LEARNING BECOME EVEN MORE STRATEGIC?Up to this point in its <strong>de</strong>velopment, online learning has been waging a battle <strong>of</strong> acceptance withfaculty, institutional lea<strong>de</strong>rs, and some stu<strong>de</strong>nts. Yet research has shown that online learning hasprogressively come to be regar<strong>de</strong>d as equivalent or even superior in some ways to traditional, faceto-facelearning, especially among 18- to 24-year-old and working adult learners and faculty whowere early adopters.The so-called Great Recession and the American Higher Education Affordability Crisis have raisedthe stakes for online learning not just in the US, but globally. The predictions voiced inTransforming Higher Education and “How to Think about Rising College Costs” have sadly cometo pass: we cannot afford mass higher education using existing mo<strong>de</strong>ls, and stu<strong>de</strong>nts who takecourses built on those mo<strong>de</strong>ls seem at increasing risk <strong>of</strong> gaining outmo<strong>de</strong>d and low-value skills, sowill not earn enough to repay their stu<strong>de</strong>nt loans. Transformed versions <strong>of</strong> online, blen<strong>de</strong>d and e-learning hold the potential to be essential elements <strong>of</strong> the re-imagining <strong>of</strong> American highereducation, post recession, to make it more relevant to societal needs, sustainable worldwi<strong>de</strong> andfinancially worthwhile for stu<strong>de</strong>nts too. Four factors make this so.Addressing the American Affordability CrisisLearners and parents are facing an affordability crisis <strong>of</strong> unprece<strong>de</strong>nted propositions. In America,the cumulative effect <strong>of</strong> year-after-year escalating costs <strong>of</strong> tuition has outstripped the rate <strong>of</strong>inflation for 30 years running. Gradually American higher education is becoming a pricey if notunattainable proposition for many potential learners. The current recession, rising unemploymentand collapse <strong>of</strong> the housing market have reduced the net worth <strong>of</strong> families and changed theeducational plans <strong>of</strong> many learners.Community colleges and for-pr<strong>of</strong>it educational provi<strong>de</strong>rs have experienced explosive growth in<strong>de</strong>mand in 2009-2010 as learners turn to more convenient, local, high-value, alternatives to midrankingpublic four-year institutions and private colleges. Some community colleges in especiallystrapped states like California have turned away legions <strong>of</strong> stu<strong>de</strong>nts this year. Truly transformedlearning, using combinations <strong>of</strong> online, blen<strong>de</strong>d, and e-learning, has the potential to mo<strong>de</strong>rnizecourse content cheaply and reduce the total cost <strong>of</strong> achieving competence objectives. They alsocould improve the economic prospects <strong>of</strong> learners by providing a range and mix <strong>of</strong> options thatmeet their personal and financial needs.The pages <strong>of</strong> The Chronicle <strong>of</strong> Higher Education and Insi<strong>de</strong> Higher Education are peppered withstories <strong>of</strong> community colleges, in particular, whose lea<strong>de</strong>rs are experimenting with increasinglytransformative mixtures <strong>of</strong> solutions to these challenges.Achieving Financial Sustainability Requires TransformationThe mo<strong>de</strong>l for funding public institutions is broken, as has been reflected in the diminishing relativelevel <strong>of</strong> public support for education in general over the past three <strong>de</strong>ca<strong>de</strong>s. Community collegesand other public four-year institutions typically experience their greatest enrollment <strong>de</strong>mand at atime when state and local resources <strong>de</strong>cline and jobs for college leavers are har<strong>de</strong>st to find.Transformed learning can change the business mo<strong>de</strong>l so that the marginal cost <strong>of</strong> learning isconsistently reduced to less than the price <strong>of</strong> tuition, allowing growth to meet <strong>de</strong>mand, even duringrecession. Market lea<strong>de</strong>rs have already achieved this goal. This transformed learning must bematched by transformed content, suited to changes in the wi<strong>de</strong>r economy. In particular, contentmust do more to help stu<strong>de</strong>nts to apply what they learn (to bridge the “knowledge-action gap”), so