Service Repair Request Form
Service Repair Request Form
Service Repair Request Form
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<strong>Service</strong> <strong>Repair</strong> <strong>Request</strong> <strong>Form</strong>Please ship repair orders toUnit 9, 15 McPherson RdSmeaton Grange NSW 2567Fax: 02 4647 0184Email: darrin@acehobbyaustralia.com.auAll repairs must include this form.All items should be packed to ensure no damage is incurred during shipping .We may require ALL items to be returned to enable complete assessment of potential problems.Please take care when returning items that they are packed correctly.Ace Hobby Distributors will not be responsible for items damaged during shipping.Terms & ConditionsAll merchandise is the responsibility of the shipper until it arrives to Ace Hobby Distributors.All items to be returned at shippers expense unless other arrangements have beenmade. COD’s will NOT be accepted.Warranty only applies as described by the product manufacturer and on products accompaniedby an Invoice number.. Warranty repair or replacement decisions are at the sole discretionof Ace Hobby Distributors.Collateral damage is not covered by manufacturer warranty. All non-warranty inspectionsand repairs are charged at a minimum of 1hour of labour. Labour is charged at $25.00 perhour. All charges for repair parts, labour, shipping and other charges are your responsibility.Non-payment can result in confiscation of equipment.Inspections and repairs will not be carried out without your signature.I understand and agree with the above terms & conditions.Name:___________________________________________________________________Signature:__________________________________________________________Store details:Name:_______________________________________________________________Address:_____________________________________________________________City:______________________________ State:____________ Postcode:_________Phone:_____________________________ Fax:______________________________
<strong>Service</strong> <strong>Repair</strong> ListFor warranty consideration each item must be accompanied by a dated proof of purchase.Warranties apply only to original purchaser and are not transferrable.Item/s for <strong>Repair</strong>Invoice Number:________________________Product Codes:_________________________________________________________________________________Item/s returned for service:___________________________________________________________________________________________________________________________________________________________________________________________________________________________Description of problem and/or work requested:____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Previously repaired item: Y / NAce Hobby Distributors use only.DATE RECEIVED:_________________ACTION TAKEN: (Please circle) REPLACE/REPAIR/CREDITREPAIR NO:________________REPAIRMAN:_______________ACTION DATE:SHIPPING DATE:INVOICE/CREDIT #:SHIPPING REF:WARRANTY DEPARTMENT NOTES:
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