BSB07 Business Services transition guide - Training Queensland ...
BSB07 Business Services transition guide - Training Queensland ...
BSB07 Business Services transition guide - Training Queensland ...
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PSFM-172.05 <strong>Queensland</strong> VET Development Centre Uncontrolled Copy if printedUnits of Competency in <strong>BSB07</strong> V4.0NominalHoursBSBCOM503B Develop processes for the management of breaches in compliance 30requirementsBSBCOM601B Research compliance requirements and issues 50BSBCOM602B Develop and create compliance requirements 50BSBCOM603B Plan and establish compliance management systems 50BSBCON401A Work effectively in a business continuity context 40BSBCON601A Develop and maintain business continuity plans 60BSBCON701A Establish and review the business continuity management80framework and strategiesBSBCRT101A Apply critical thinking techniques 20BSBCRT301A Develop and extend critical and creative thinking skills 40BSBCRT401A Articulate, present and debate ideas 40BSBCRT402A Collaborate in a creative process 40BSBCRT403A Explore the history and social impact of creativity 50BSBCRT501A Originate and develop concepts 30BSBCRT601A Research and apply concepts and theories of creativity 65BSBCUS201A Deliver a service to customers 40BSBCUS301A Deliver and monitor a service to customers 35BSBCUS401A Coordinate implementation of customer service strategies 40BSBCUS402A Address customer needs 50BSBCUS403A Implement customer service standards 30BSBCUS501B Manage quality customer service 60BSBDES201A Follow a design process 40BSBDES202A Evaluate the nature of design in a specific industry context 30BSBDES301A Explore the use of colour 40BSBDES302A Explore and apply the creative design process to 2D forms 50BSBDES303A Explore and apply the creative design process to 3D forms 50BSBDES304A Source and apply design industry knowledge 20BSBDES305A Source and apply information on the history and theory of design 65BSBDES401A Generate design solutions 60BSBDES402A Interpret and respond to a design brief 20BSBDES403A Develop and extend design skills and practice 30BSBDES501A Implement design solutions 60BSBDES502A Establish, negotiate and refine a design brief 65BSBDES601A Manage design realisation 50BSBDES602A Research global design trends 30BSBDES701A Research and apply design theory 40BSBDIV301A Work effectively with diversity 30BSBDIV501A Manage diversity in the workplace 60BSBDIV601A Develop and implement diversity policy 70BSBDIV701A Develop cross cultural communication and negotiation strategies 80BSBEBU401A Review and maintain a website 50BSBEBU501A Investigate and design e business solutions 50BSBEBU502A Implement e business solutions 50BSBEDU301A Assist with monitoring compliance in international education50servicesBSBEDU302A Assist in resolution of issues and incidents in an international50education environmentBSBEDU303A Assist with the provision of international education information 30BSBEDU304A Assist with the provision of pastoral care services to international 30studentsBSBEDU305A Assist with international education events and programs 50BSBEMS401B Develop and implement business development strategies to expand 50client baseBSBEMS402B Develop and implement strategies to source and assess candidates 50<strong>Training</strong> Package <strong>BSB07</strong> V4.0 & V5.0<strong>Queensland</strong> Transition Guide Version 4.0. June 2011© The State of <strong>Queensland</strong> (Department of Education and <strong>Training</strong>) 2011 Page 30