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2010 Progress Report – Draft - NFP Facility

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<strong>2010</strong> <strong>Progress</strong> <strong>Report</strong>Information servicesThe <strong>2010</strong> Information Services activities have focused on the following: Upgrading the <strong>Facility</strong> database and website; Developing and disseminating <strong>Facility</strong> promotional material; Strengthening knowledge and capacities of nfp practitioners worldwide.<strong>Facility</strong> Web PlatformThe <strong>Facility</strong> web-based information platform (renewed in 2009) has been continuously improved for the coacheswho use it daily and for the web visitors. The following changes have been made.<strong>Facility</strong> Database (FORIS)Regular maintenance of the database has been done, as follows:A large part of the software coding has been improved to keep up with technology advances (thirdpartylibraries, tools, etc.).Some key components of the content management system have been designed for improving systemperformance and stability of the website.The interface for better navigation (payments and LoAs) has been strengthened. The same interfacehas been used for managing the data activities of the ACP FLEGT project.Important improvements to the user friendly interface have been made:A new LoA flow control has been implemented for much more accurate tracking of the payments andfor LoAs (early closed or partially paid).A section reporting the non LoA grants has been created. Description of the activities implementedunder these funds, as well as keywords and summary of the achievements can be documented.Display of these funds will be made available soon online on the website. The management level of thepayments has been reviewed for a more precise tracking of those funds.The suite of keywords established in 2009 has been completed for each LoA. The “search” enginelinking LoA keywords from FORIS to the online website has been completely revamped, providing rapidand relevant information on the thematic area supported in the country.OIMES in the FORIS database has been further developed:Coaches have successfully implemented the OIMES in FORIS, inserting for each LoA signed in <strong>2010</strong> theindicators automatically reported at the country level. This gives in each country a picture of the <strong>Facility</strong>support based on the LoAs inputs. In total, 60 countries now have an nfp matrix assessed by thestakeholders.The administrative documents related to <strong>Facility</strong> operations, in particular LoAs, have been revisedincluding a section for OIMES, and are made available for the <strong>Facility</strong> staff in all languages on theFORIS database.Finally, a guide for the coaches to use FORIS consistently has been drafted and distributed. Each coach hasbeen trained individually in order to improve the quality of the content inserted in FORIS, much of which isautomatically linked to the online website, in particular the “key results” section of the LoAs.23

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