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MARY: Yes, ready when you are Darrell.YOU: Thanks Mary … here goes.1. Please note the account number of 1234567.2. We no longer have any use for this account.3. We no longer wish to use it and YOUR BANK may close it if theyso choose, as we will no longer be using it.4. Please forward a Valid and Signed Invoice for any balance offunds that YOUR BANK may believe are owed on this account.5. ONLY when we receive a Valid and Signed Invoice, we willattend to this immediately and pay whatever amounts thatYOUR BANK validly claimed is owed on this account.6. When we receive the Invoice we will attend the BANK in personand pay whatever monies are validly claimed are owed.7. Please post to us within 10 days to … my home address.8. Can you read all that back to me please Mary?At this point keep deathly quiet.She may well just read the material back to you, which is great,because that is what she was asked to do. Remember you didn’t askfor her to comment or ask questions. Therefore she should not doso. If she does ask questions, just be strong and politely reiterate theinstructions above. Stick to your guns. You didn’t phone up for adebate or to explain to her the complexities of international banking.Mary, and all the people that work in a BANK are there to serve YOU.With every respect to both them and You, You are the MASTER, theyare the servants. They are there to serve, You are there to be served.Once Mary has recited Your clear and unambiguous instructions backto You, ask her if she understands? If she says YES, just say ThankYou, Goodbye & just hang up. Don’t wait around any longer.Then just wait …~ 74 ~